---
description: Get detailed information about OpenText Universal Discovery and CMDB usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenText Universal Discovery and CMDB Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/30959/cmdb/software) > [OpenText Universal Discovery and CMDB](/software/174872/ucmdb-cm)

# OpenText Universal Discovery and CMDB

Canonical: https://www.capterra.ae/software/174872/ucmdb-cm

> Store, control, and manage software and infrastructure components using configuration management database solution.
> 
> Verdict: Rated **2.0/5** by 2 users. Top-rated for **Customer Support Software**.

-----

## Overview

### Who Uses OpenText Universal Discovery and CMDB?

Chief Information Officer , Chief Data Officer , Chief Information Security Officer , Data Protection Officer , Data Privacy Specialist , Data Manager , Chief Privacy Officer , Privacy Manager , Data Privacy Manager , Senior Compliance Officer

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.0/5** | 2 Reviews |
| Ease of Use | 1.5/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 1.5/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenText
- **Founded**: 2004

## Commercial Context

- **Starting Price**: $0.00
- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Micro Focus for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom

## Features

- API
- Asset Lifecycle Management
- Change Management Software
- Compliance Management
- Configuration Automation
- Configuration Management
- Data Visualization Software
- IT Asset Management Software
- IT Asset Tracking
- Inventory Management Software
- Reporting/Analytics

## Integrations (1 total)

- ServiceNow

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [CMDB Software](https://www.capterra.ae/directory/30959/cmdb/software)

## Related Categories

- [CMDB Software](https://www.capterra.ae/directory/30959/cmdb/software)
- [Configuration Tools Software](https://www.capterra.ae/directory/32355/configuration-tools/software)

## Alternatives

1. [Freshservice](https://www.capterra.ae/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [ServiceNow](https://www.capterra.ae/software/152871/servicenow) — 4.5/5 (344 reviews)
3. [AWS Config](https://www.capterra.ae/software/205398/aws-config) — 4.6/5 (44 reviews)
4. [BOSSDesk](https://www.capterra.ae/software/144825/boss-solutions) — 4.6/5 (139 reviews)
5. [TOPdesk](https://www.capterra.ae/software/127562/topdesk) — 4.4/5 (110 reviews)

## Reviews

### "Beyond Awful" — 1.0/5

> **Verified Reviewer** | *13 March 2019* | Computer Networking | Recommendation rating: 1.0/10
> 
> **Pros**: The uninstaller that is helpfully bundled in the ISO.
> 
> **Cons**: The UCMDB Browser is meant to work out of the box. It rarely does and is nothing short of a nightmare to configure using SSL and a Load Balancer. The entire product needs to be deployable from the cloud. Configuration Manager has been deprecated entirely.
> 
> I have realized that there are far better products on the market.

-----

### "The most difficult inventory application" — 3.0/5

> **Hasan** | *10 June 2019* | Electrical/Electronic Manufacturing | Recommendation rating: 6.0/10
> 
> **Pros**: I have never seen such a hardly established practice in my life. You need to work for hours to get a report. Most of the time CI relations are not smooth. insufficient support in Turkey.

I wish I could write good things, but I'm sorry.
> 
> **Cons**: Although a lot is missing as well, the product is expensive with unnecessary license. Support fees are very high.

## Links

- [View on Capterra](https://www.capterra.ae/software/174872/ucmdb-cm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/174872/ucmdb-cm> |
| de-AT | <https://www.capterra.at/software/174872/ucmdb-cm> |
| de-CH | <https://www.capterra.ch/software/174872/ucmdb-cm> |
| en | <https://www.capterra.com/p/174872/UCMDB-CM/> |
| en-AE | <https://www.capterra.ae/software/174872/ucmdb-cm> |
| en-AU | <https://www.capterra.com.au/software/174872/ucmdb-cm> |
| en-CA | <https://www.capterra.ca/software/174872/ucmdb-cm> |
| en-GB | <https://www.capterra.co.uk/software/174872/ucmdb-cm> |
| en-IE | <https://www.capterra.ie/software/174872/ucmdb-cm> |
| en-IL | <https://www.capterra.co.il/software/174872/ucmdb-cm> |
| en-IN | <https://www.capterra.in/software/174872/ucmdb-cm> |
| en-NZ | <https://www.capterra.co.nz/software/174872/ucmdb-cm> |
| en-SG | <https://www.capterra.com.sg/software/174872/ucmdb-cm> |
| en-ZA | <https://www.capterra.co.za/software/174872/ucmdb-cm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"OpenText Universal Discovery and CMDB","description":"Store, control, and manage software and infrastructure components using configuration management database solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/de3d126e-e109-4d72-a1ff-fc38df8f1a24.png","url":"https://www.capterra.ae/software/174872/ucmdb-cm","@id":"https://www.capterra.ae/software/174872/ucmdb-cm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":2.0,"bestRating":5,"ratingCount":2},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ae/software/174872/ucmdb-cm#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is OpenText Universal Discovery and CMDB?","@type":"Question","acceptedAnswer":{"text":"Store, control, and manage software and infrastructure components using configuration management database solution.","@type":"Answer"}},{"name":"Who Uses OpenText Universal Discovery and CMDB?","@type":"Question","acceptedAnswer":{"text":"Chief Information Officer , Chief Data Officer , Chief Information Security Officer , Data Protection Officer , Data Privacy Specialist , Data Manager , Chief Privacy Officer , Privacy Manager , Data Privacy Manager , Senior Compliance Officer","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/174872/ucmdb-cm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CMDB Software","position":2,"item":"/directory/30959/cmdb/software","@type":"ListItem"},{"name":"OpenText Universal Discovery and CMDB","position":3,"item":"/software/174872/ucmdb-cm","@type":"ListItem"}]}]}
</script>