--- description: Get detailed information about Zoho Mail usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Mail Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Zoho Mail](/software/174694/zoho-mail) # Zoho Mail Canonical: https://www.capterra.ae/software/174694/zoho-mail Page: 1 / 44\ Next: [Next page](https://www.capterra.ae/software/174694/zoho-mail?page=2) > Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs. > > Verdict: Rated **4.5/5** by 1060 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Mail? Freelancers, small, medium and large businesses/enterprises ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1060 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: $1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Mail Lite: $1/user/month (5GB per user) or $1.25/user/month (10GB per user) Mail Premium: $4/user/month (50GB per user) Workplace: starts from $3/user/month Plans are billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Autoresponders - Collaboration Tools - Contact Management Software - Email Monitoring - Shared Inboxes - Signature Management - Spam Blocker - Whitelisting/Blacklisting ## Integrations (7 total) - Asana - HubSpot CRM - Zapier - Zoho CRM - Zoho Cliq - Zoho Creator - Zoho Projects ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Management Software](https://www.capterra.ae/directory/30553/email-management/software) ## Related Categories - [Email Management Software](https://www.capterra.ae/directory/30553/email-management/software) - [Email Security Software](https://www.capterra.ae/directory/31358/email-security/software) - [Email Security Gateway](https://www.capterra.ae/directory/32955/secure-email-gateway/software) ## Alternatives 1. [Gmail](https://www.capterra.ae/software/202338/gmail) — 4.8/5 (13346 reviews) 2. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17508 reviews) 3. [Microsoft Outlook](https://www.capterra.ae/software/1010311/microsoft-outlook) — 4.5/5 (2433 reviews) 4. [Hiver](https://www.capterra.ae/software/142975/hiver) — 4.7/5 (147 reviews) 5. [Front](https://www.capterra.ae/software/132901/front) — 4.5/5 (286 reviews) ## Reviews ### "New user feedback" — 5.0/5 > **Aslam** | *14 October 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Free trial for small business. Easy to setup and access. > > **Cons**: If at least for one-month IMPA/POP are given for trial, it will help to decide good to go will of users. > > It was overall good experience. I would highly recommend using for small business running with less budget. ----- ### "Satisfied and feel like excellant" — 5.0/5 > **K K** | *11 August 2024* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: We reviewed the activity so far done and feel like excellant functions. > > **Cons**: We have no particular suggetions to recommend and felt like as cons. > > Very good features which we feel like satisfactory fuctioning. ----- ### "Zoho mail review" — 5.0/5 > **Fakhriddin** | *8 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The great free plan, fast and awesome support and also \`Zoho\` is the best of the products, cause of a lot of saas services. I'm working with mail.zoho service and it's one of the best email SaaS services I've ever worked with. Also I will pay special attention to security. It's on another level. Very flexible 2FA, security warnings, on api using ip check, spam filtering and etc. > > **Cons**: There was no any bad experience with this platform. So, in this part there is nothing to say a lot . And also domain setup was very easy with testing, and guides were very detailed. But fishing detection I have not experience. > > Moved organization mail management to zoho mail and used aliases, added other users for each staff of our company and using smtp \& rest api for sending emails. Also system could recognize all spams. ----- ### "Great for small businesses" — 5.0/5 > **Samuel** | *19 July 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Zoho Mails plans are very cost effective for small businesses like mine, and the service level is just as good, if not better than most competitors > > **Cons**: Some parts of their PC application are hard to navigate, and you frequently get around 20 popups about updates while having the application open on your desktop. > > Overall, our experience with Zoho Mail has been positive, I'd highly recommend using Zoho Mail if you have a small-medium sized business that needs a cost effective solution that doesn't downgrade the quality. ----- ### "Zoho is mediocre at best" — 2.0/5 > **Shauna** | *7 July 2025* | Accounting Software | Recommendation rating: 5.0/10 > > **Pros**: the organization is nice and i like the way the words are readable the way it is displayed. You can set up multiple email inboxes to come in and it allows it to be separated out as opposed to mixed with other inboxes > > **Cons**: synching was a pain. if their server goes down (and it did multiple times) your emails will not flood in. If your email is on another type of server you can log in online and access your inbox but then you will need to wait for it to sync once it is back up > > Overall it was pretty decent it is mostly just the parts when their server goes down and wont flood in. You dont get a warning either so you think you have no emails until someone says they sent you an email and you check or all of a sudden you have multiple emails flooding in ----- Page: 1 / 44\ Next: [Next page](https://www.capterra.ae/software/174694/zoho-mail?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/174694/zoho-mail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data