---
description: Get detailed information about ThinkOwl usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ThinkOwl Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [ThinkOwl](/software/174516/thinkowl)

# ThinkOwl

Canonical: https://www.capterra.ae/software/174516/thinkowl

> Omnichannel customer service software suite fully powered by artificial intelligence (AI).
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ThinkOwl?

Customer-facing businesses that need omnichannel service desk and customer experience solutions.

## About the vendor

- **Company**: ThinkOwl
- **Location**: Orlando, US
- **Founded**: 2017

## Commercial Context

- **Starting Price**: $40.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starts at $40 per user, per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, German
- **Available Countries**: Australia, Canada, Germany, India, Ireland, Japan, Netherlands, New Zealand, Qatar, Saudi Arabia, Singapore, South Africa, St. Lucia, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Alerts/Escalation
- Automated Routing
- CRM Software
- Call Center Management
- Collaboration Tools
- Content Management System (CMS) Software
- Conversation Intelligence
- Customer Database
- Customizable Templates
- Dashboard Software
- Data Security
- Data Visualization Software
- Feedback Management
- Full Text Search
- Inbox Management
- Knowledge Base Management
- Macros/Templated Responses
- Multi-Channel Communication
- Multi-Channel Data Collection
- NPS Survey Structure
- Prioritization
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation
- Text Analysis Software
- Third-Party Integrations
- Workflow Management Software

## Integrations (2 total)

- CRM As A Service
- OSOS ERP

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)
- [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.ae/directory/30094/knowledge-management/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (984 reviews)
3. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [HubSpot Service Hub](https://www.capterra.ae/software/182476/hubspot-service-hub) — 4.4/5 (187 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/174516/thinkowl)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/174516/thinkowl> |
| de-AT | <https://www.capterra.at/software/174516/thinkowl> |
| de-CH | <https://www.capterra.ch/software/174516/thinkowl> |
| en | <https://www.capterra.com/p/174516/ThinkOwl/> |
| en-AE | <https://www.capterra.ae/software/174516/thinkowl> |
| en-AU | <https://www.capterra.com.au/software/174516/thinkowl> |
| en-CA | <https://www.capterra.ca/software/174516/thinkowl> |
| en-GB | <https://www.capterra.co.uk/software/174516/thinkowl> |
| en-IE | <https://www.capterra.ie/software/174516/thinkowl> |
| en-IL | <https://www.capterra.co.il/software/174516/thinkowl> |
| en-IN | <https://www.capterra.in/software/174516/thinkowl> |
| en-NZ | <https://www.capterra.co.nz/software/174516/thinkowl> |
| en-SG | <https://www.capterra.com.sg/software/174516/thinkowl> |
| en-ZA | <https://www.capterra.co.za/software/174516/thinkowl> |
| ja | <https://www.capterra.jp/software/174516/thinkowl> |

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