--- description: Get detailed information about HSI usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HSI Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Hospitality LMS Software](/directory/32444/hospitality-lms/software) > [HSI](/software/172814/hsi) # HSI Canonical: https://www.capterra.ae/software/172814/hsi Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/172814/hsi?page=2) > HSI is a cloud-based EHS management tool that helps businesses centralize safety compliance, gather real-time data, and automate tasks. > > Verdict: Rated **4.5/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HSI? Companies of all sizes and industries seeking a consolidated source for all Environmental, Health, and Safety (EHS) management, training, quality, risk, sustainability, and compliance solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 80 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: HSI - **Founded**: 1978 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Please contact HSI directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Portuguese, Spanish - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Archiving & Retention - Assessment Management - Audit Management - Audit Trail - Communications Management - Complaint Management Software - Compliance Tracking - Content Library - Content Management System (CMS) Software - Corrective and Preventive Actions (CAPA) - Customer Database - Emissions Monitoring - Energy Management Software - Environmental Compliance - Equipment Management - Forms Management - Health Monitoring - Image Capture - Incident Management Software - Incident Reporting - Inspection Management - Internal Controls Management - KPI Monitoring - Learning Paths/Tracks - Maintenance Management Software - Mobile Access - Monitoring - Nonconformance Tracking - OSHA Recordkeeping - Performance Metrics - Progress Tracking - Real-Time Data - Reporting/Analytics - Risk Analysis - Risk Management Software - Root Cause Analysis - Scenario Planning - Stakeholder Engagement - Status Tracking - Supplier Management - Sustainability Management - Task Management Software - Tests/Assessments - Training Management - Version Control - Waste Management Software - Workflow Management Software ... and 14 more features ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Hospitality LMS Software](https://www.capterra.ae/directory/32444/hospitality-lms/software) ## Related Categories - [Hospitality LMS Software](https://www.capterra.ae/directory/32444/hospitality-lms/software) - [Risk Management Software](https://www.capterra.ae/directory/30665/risk-management/software) - [Safety Management Software](https://www.capterra.ae/directory/31299/safety-management/software) - [Corrective and Preventive Action Software](https://www.capterra.ae/directory/31343/corrective-and-preventive-action/software) - [Incident Management Software](https://www.capterra.ae/directory/31332/incident-management/software) ## Alternatives 1. [KodeKloud](https://www.capterra.ae/software/1021756/kodekloud) — 4.8/5 (320 reviews) 2. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5317 reviews) 3. [Google Classroom](https://www.capterra.ae/software/186631/google-classroom) — 4.6/5 (2907 reviews) 4. [Moodle](https://www.capterra.ae/software/80691/moodle) — 4.3/5 (3389 reviews) 5. [Absorb](https://www.capterra.ae/software/61763/absorb-lms) — 4.6/5 (362 reviews) ## Reviews ### "Good product at a decent price." — 4.0/5 > **Charles** | *4 June 2025* | Building Materials | Recommendation rating: 6.0/10 > > **Pros**: The learning management system makes it easy for our team to assign trainings and assure they are completed. > > **Cons**: The price seems a bit high if you are doing a lot of office or specific training programs. At $5 an assignment it adds up quickly. > > Overall HSI has been a good partner for us. Out team is able to see when they have training and administration can make sure they are done on time and that the staff is learning the programs with test scores. ----- ### "system with high user acceptance." — 5.0/5 > **Peter** | *16 October 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The user interface is often described as intuitive and straightforward, making it easy to understand and operate. > > **Cons**: The price can be high, especially for organizations that need to purchase many individual training assignments at a per-assignment cost. > > They provide a wide variety of compliance and safety courses that covers every aspect that I need in the grocery retail industry. ----- ### "Workforce Management Platform" — 5.0/5 > **Maryam** | *3 October 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: HSI is an excellent workforce management platform that provides training and support for professionals. > > **Cons**: HSI requires a learning curve. Training is offered by highly qualified experts, yet criteria are rigorous and time consuming for professionals. ----- ### "Our experience with HSI" — 1.0/5 > **Ron** | *17 September 2026* | Biotechnology | Recommendation rating: 2.0/10 > > **Pros**: See details below for explanation toward our positive experience with HSI. Its a user friendly platform. > > **Cons**: See details below for explanation toward our negative experiences with HSI. Terrible customer support > > Our experience with Health \& Safety Institute (HSI) has been extremely frustrating, particularly with both the Learning Management System (LMS) and Safety Management System (SMS). The biggest issue has been the lack of meaningful customer and technical support for their SMS platform. There is no practical direct phone-support capability, no option to schedule a Teams meeting with a knowledgeable technical specialist, and no consistent way to work directly with an individual who actually understands the platforms well enough to troubleshoot problems in real time. Our company has had three different HSI liaisons. Unfortunately, none of them demonstrated sufficient working knowledge of the LMS or SMS to effectively diagnose or correct the issues we encountered. Most of the support we received consisted of searching HSI's video library and sending us links to instructional videos. In several instances, even the video links provided to us did not work. That is not an effective substitute for knowledgeable technical support, particularly when an organization is trying to implement and manage enterprise-level EHS systems. System reliability and communication have also been concerns. Both platforms will occasionally experience outages or become unavailable, yet we have not consistently received advance notification, outage alerts, or timely communication explaining that a system problem is occurring. As a result, users may initially spend time troubleshooting what appears to be an internal problem before determining that the HSI platform itself is unavailable. For systems being relied upon for safety training, incident reporting, inspections, corrective actions, and other EHS functions, timely service-status communication should be a basic expectation. Another significant concern has been platform changes. Capabilities, processes, or system functionality have changed without adequate notification to customers. When we later questioned why something no longer worked the way it previously had, the response was sometimes essentially that the platform had always operated that way, with little recognition of the previous process or functionality. This creates unnecessary confusion and makes it very difficult to establish consistent internal procedures around the systems. We also experienced considerable frustration during implementation when limitations in system functionality were not clearly identified early in the process. Requirements that had been discussed for months eventually proved difficult or impossible to configure as expected, resulting in additional effort, delays, rework, and expense. Both the LMS and SMS have useful capabilities, and HSI may be adequate as a short-term bridge for an organization that needs to establish basic EHS infrastructure quickly. However, based on our experience, I would not recommend HSI as a permanent enterprise solution for an organization that needs a robust, scalable EHS management system with strong technical support and responsive account management. Ultimately, far too much time and energy has been spent trying to obtain answers, troubleshoot platform issues, work around system limitations, and determine why functionality has changed. An EHS management system should reduce administrative burden and make the safety program easier to manage. Too often, our experience with HSI has produced the opposite result. ----- ### "Health Coach" — 4.0/5 > **Shablonde** | *21 October 2025* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about HSI was the collaborative environment and strong focus on teamwork. Everyone was willing to help each other, which made it easy to learn and grow. I also appreciated the structure and communication between departments—it really supported getting things done efficiently. There was a lot of good customer support > > **Cons**: At times, priorities shifted quickly, which made scheduling and planning a bit challenging. However, it taught me to be more flexible and adapt to changing situations and some bugs and issues slowed down classes > > Overall, my experience with HSI was a good one. I learned a lot about health care and I appreciated the people I worked with. Like any workplace, there were challenges, but they helped me become more adaptable and confident in my role and value for you money ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/172814/hsi?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/172814/hsi) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data