--- description: Get detailed information about Kommunicate usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kommunicate Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Kommunicate](/software/172677/kommunicate) # Kommunicate Canonical: https://www.capterra.ae/software/172677/kommunicate Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/172677/kommunicate?page=2) > AI-powered automation platform for custom service. > > Verdict: Rated **4.6/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kommunicate? Businesses looking for customer support software belonging to industry verticals such as BFSI, on-demand services, travel and hospitality, e-commerce, ed-tech, SaaS, and telecom. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 44 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kommunicate - **Founded**: 2015 ## Commercial Context - **Starting Price**: $40.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: It is based on a number of team members. A 30-day free trial is available. See pricing details below: Lite: $100/mo; $1000 /yr Advanced: $200 /mo; $2000 /yr Enterprise: Please contact Kommunicate for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - AI Copilot - AI/Machine Learning - Alerts/Escalation - Automated Responses - Automated Routing - Autoresponders - CRM Software - Chat/Messaging - Chatbot Software - Code-free Development - Customer Database - Customer Support Software - Customizable Branding - Dashboard Software - Email Management Software - Geotargeting - Intent Recognition - Knowledge Base Management - Live Chat Software - Mobile Access - Multi-Channel Communication - Multi-Language - Natural Language Processing - Offline Form - Pre-Configured Bot - Proactive Chat - Queue Management - Real-time Consumer-facing Chat - Reporting/Analytics - Speech Recognition Software - Surveys & Feedback - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing ## Integrations (21 total) - Agile CRM - Amazon Lex - BigCommerce - ChatGPT - GoDaddy Website Builder - Ionic - Joomla - Messenger - Moodle - Pipedrive - PrestaShop - Shopify - Squarespace - Telegram - Weebly ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) - [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software) - [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software) - [Chatbot Software](https://www.capterra.ae/directory/32448/chatbot/software) - [AI Agents for Customer Support](https://www.capterra.ae/directory/34696/ai-agents-for-customer-support/software) ## Alternatives 1. [Chatbase](https://www.capterra.ae/software/1053300/chatbase) — 4.3/5 (73 reviews) 2. [Tidio](https://www.capterra.ae/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [ChatGPT](https://www.capterra.ae/software/1049484/chatgpt) — 4.4/5 (404 reviews) 4. [Botsonic](https://www.capterra.ae/software/1061327/botsonic) — 4.8/5 (81 reviews) 5. [Wati](https://www.capterra.ae/software/204314/wati) — 4.6/5 (207 reviews) ## Reviews ### "Great app\!" — 5.0/5 > **Bong** | *4 September 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: It's a very helpful and user-friendly app that works exceptionally well for our use case. I highly recommend it to anyone looking for a reliable solution. > > **Cons**: I have nothing further to add in this regard. Overall, I find the app very helpful, intuitive, and convenient to use. > > It is easy to navigate, intuitive to use, and convenient for regular use throughout our organization. ----- ### "Easy and cheap communication suite." — 5.0/5 > **Zoltan** | *21 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It was so easy to get a simple AI assistant rolling with Kommunicate alongside having staff communicating with clients, we used it for a good while. > > **Cons**: The customer support was a bit lacking in my opinion but other than that it was perfect. ----- ### "Kommunicate" — 5.0/5 > **Gabriel** | *17 September 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The ease of use and the constant upgrades. It was very easy to integrate dialogflow, whatsapp and facebook to this platform. I could not find any other solution in the market with that ease of integration when it came to dialogflow. Documentation is very clear and customer support is helpful when providing documentation. > > **Cons**: Sometimes customer support does not understand requests right away, you have to provide several screenshots of the problem. > > I have used Kommunicate to integrate a dialogflow bot with facebook and whatsapp. It took me weeks to find out a solution and most of them were very outdated and involved multiple APIs. ----- ### "Promises vs reality" — 1.0/5 > **Jeremy** | *16 April 2021* | Financial Services Software | Recommendation rating: 0.0/10 > > **Pros**: Basic agent to customer chat originally worked fine. > > **Cons**: The fact that core things didn't work. It was always a struggle. > > The core functionality doesn't work despite all their promises. My experience with Applozic / Kommunicate started well and then I was progressively more and more disappointed. Simply put - the software doesn't do what it says it will do. We had issues with the web dashboard not showing the same conversations as the mobile app version. With chat histories not showing. With assigned chats not appearing in the assigned conversations tab. With documentation not being up to date for integrations. We started on the free and were about to progress up to paid plans, but if the core functionality doesn't work then why would we? The whole experience is disappointing, especially after we spent a lot of development time on our side getting things right. It was then further soured with the attitude of the \[SENSITIVE CONTENT HIDDEN\]. Very curt and non customer friendly, despite being the opposite at the start in his early days. And then his staff's willingness to help and customer support were very poor to match. I wished things would have worked out, but this is not a company I would recommend. ----- ### "Impact for our first project using Kommunicate" — 4.0/5 > **Sergey** | *2 January 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: the possibility to connect our Chatbots made in DialogFlow in a very fast and simple way. > > **Cons**: It's a pretty new platform in my opinion and we need to polish some aspects, but that if, any doubts or queries you have about the platform (or something you don't find on it and you need to implement it) are answering very quickly by email ... > > The whole company is satisfied with the product, as it has increased by 800% the flow of conversations that were maintained on our site, compared to the tool that was used before. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/172677/kommunicate?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/172677/kommunicate) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data