---
description: Get detailed information about DERDACK Enterprise Alert usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: DERDACK Enterprise Alert Price, Reviews & Ratings - Capterra United Arab Emirates 2026
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Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [DERDACK Enterprise Alert](/software/172408/derdack-enterprise-alert)

# DERDACK Enterprise Alert

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> Automates alert flows, accelerates responses to critical incidents and reduces unexpected downtime by 60%.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses DERDACK Enterprise Alert?

DERDACK Enterprise Alert reduces unexpected IT and OT downtime of critical 24/7 systems at large enterprises and organizations: e.g. in 24/7 IT ops, manufacturing, energy \& utilities, logistics, etc

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Derdack
- **Location**: Brandenburg, Germany
- **Founded**: 1999

## Commercial Context

- **Starting Price**: €29.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Both subscription and perpetual pricing is available. Pricing is based on named users and feature packages (plans).
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, German
- **Available Countries**: Australia, Canada, Germany, Netherlands, Switzerland, United Kingdom, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Audit Trail
- Dashboard Software
- Incident Management Software
- Issue Auditing
- Maintenance Scheduling
- Mobile Access
- Multi-Channel Communication
- On Call Scheduling
- Real-Time Notifications
- Real-Time Updates
- Remote Access/Control
- Scenario Planning
- Templates
- Two-Way Communication

## Integrations (12 total)

- BMC Helix ITSM
- ConnectWise PSA
- Datadog
- Dynatrace
- Jira
- Microsoft Azure
- Nagios XI
- New Relic
- PRTG
- Remedyforce
- ServiceNow
- SolarWinds Service Desk

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software)

## Related Categories

- [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software)
- [Emergency Notification Software](https://www.capterra.ae/directory/31357/emergency-notification/software)
- [Service Dispatch Software](https://www.capterra.ae/directory/30059/service-dispatch/software)
- [Incident Management Software](https://www.capterra.ae/directory/31332/incident-management/software)

## Alternatives

1. [Tekmon](https://www.capterra.ae/software/200926/tekmon) — 4.7/5 (16 reviews)
2. [BlueFolder](https://www.capterra.ae/software/109930/bluefolder) — 4.7/5 (92 reviews)
3. [24Cevent](https://www.capterra.ae/software/1038693/24cevent) — 4.7/5 (18 reviews)
4. [ManageEngine AlarmsOne](https://www.capterra.ae/software/162259/site24x7) — 4.1/5 (8 reviews)
5. [EcholoN](https://www.capterra.ae/software/189744/echolon) — 4.7/5 (35 reviews)

## Reviews

### "Long time Enterprise Alert user" — 5.0/5

> **Berry** | *2 March 2021* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use an integrate with other products. Enterprise Alert is the middle point of our communication with our monitoring systems, ticket system and handles the communication with our engineers from email, text, telephony our push notification without a glitch.
> 
> **Cons**: We use the team schedule an every week we have schedule the team into multiple schedulers. I like to copy one week to the next.
> 
> Enterprise Alert is a stable an easy to use. Easy to deploy and integrate with other products.

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### "Auswahl eines Professionelles Alarmierungssystem" — 5.0/5

> **Eilert** | *4 August 2022* | Information Services | Recommendation rating: 8.0/10
> 
> **Pros**: - stabile und leichte Updateinstallation
- einfache Bedienung
- gute Integration an bestehende Monitoring Tools
> 
> **Cons**: - bislang haben wir keine Contras gefunden
> 
> Das Tool überzeugt durch einen stabilen Betrieb und leichte Installationsabläufe. Außerdem ist die Oberfläche und die Geräteeinrichtung sehr benutzerfreundlich.

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### "great" — 5.0/5

> **Thilo** | *9 April 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: easy to deploy
many connectors to other systems
great customer support
> 
> **Cons**: no CONs.................................
> 
> EnterpriseAlert is in use since 2005 :-)

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### "Professionelle Alarmierungslösung für den Enterprise-Bereich" — 5.0/5

> **Markus** | *25 August 2021* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: Einfache Implementation, super Support. Bietet viele Schnittstellen zu anderen bekannten Software-Komponenten aus dem Bereich Monitoring und Event-Verarbeitung. Außerdem gibt es sehr viele Konfigurationsmöglichkeiten innerhalb der Software um diese auf die eigenen Bedürfnisse anzupassen.
> 
> **Cons**: Bis jetzt haben wir keine negativen Aspekte gefunden.
> 
> Insgesamt eine sehr empfehlenswerte Lösung zur Alarmierung im Enterprise-Umfeld.

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### "Alarmierungssystem Derdack Enterprise Alert" — 5.0/5

> **Gian Andri** | *14 April 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Die Integration von Derdack war sehr einfach und durch die Unterstützung der Derdack Supporter schnell eingerichtet. Das System funktioniert einwandfrei und ist sehr übersichtlich. Die integrierten Funktionen decken unsere Anforderungen optimal ab.
> 
> **Cons**: Bis jetzt konnten wir nichts negatives feststellen.
> 
> Die Alarmierungsmöglichkeiten und die Benutzerfreundlichkeit ist sehr hoch.

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## Links

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