--- description: Get detailed information about Picktime usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Picktime Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [Picktime](/software/171707/picktime) # Picktime Canonical: https://www.capterra.ae/software/171707/picktime Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/171707/picktime?page=2) > A FREE booking management platform which lets you manage your business hassle free and is packed with effective and powerful features. > > Verdict: Rated **4.8/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Picktime? Salons, Spas, Fitness Centers, Medical, Event Management, Equipment rental, Escape rooms, Meeting rooms, Schools, Tutors, Colleges, Universities, Counselling, Consultation, Photography, Classes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 59 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Picktime - **Founded**: 2017 ## Commercial Context - **Starting Price**: $9.99 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Picktime is offered for free. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Client Management - Confirmations/Reminders - Customer Database - Customizable Forms - Driver Scheduling - Employee Management - Mobile Access - Online Booking - Online Classes - Online Payments - Progress Reports - Recurring Appointments - Reminders - Reporting & Statistics - Student Management - Third-Party Integrations - Website Integration ## Integrations (21 total) - Constant Contact - Drupal - Google Calendar - Google Contacts - Google Maps - Instagram - Jitsi - Joomla - Mailchimp - Meta for Business - Microsoft Outlook - Microsoft Teams - PayPal - Salesforce Platform - SendGrid ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Appointment Scheduling Software](https://www.capterra.ae/directory/30757/appointment-scheduling/software) ## Related Categories - [Appointment Scheduling Software](https://www.capterra.ae/directory/30757/appointment-scheduling/software) - [Driving School Software](https://www.capterra.ae/directory/31328/driving-school/software) - [Scheduling Software](https://www.capterra.ae/directory/30087/scheduling/software) - [Tutoring Software](https://www.capterra.ae/directory/30849/tutoring/software) ## Alternatives 1. [Calendly](https://www.capterra.ae/software/148036/calendly) — 4.7/5 (4139 reviews) 2. [Google Calendar](https://www.capterra.ae/software/213340/google-calendar) — 4.8/5 (4261 reviews) 3. [Doctoralia for Specialists](https://www.capterra.ae/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews) 4. [Goldie](https://www.capterra.ae/software/1036086/goldie) — 4.8/5 (1172 reviews) 5. [Acuity Scheduling](https://www.capterra.ae/software/128285/acuity-scheduling) — 4.8/5 (5756 reviews) ## Reviews ### "Simple and efficient" — 5.0/5 > **Alyssa** | *1 July 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The platform was a simple and efficient way to facilitate appointment scheduling and client reminders for my practice. > > **Cons**: At the time, there were not enough features for me to integrate all client management through the platform: forms, notes, etc. > > It was a generally positive experience, and I would consider switching back to the platform in the future. ----- ### "Switched providers after Picktime ignored months of feedback—best decision ever" — 2.0/5 > **Matt** | *15 July 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Good intentions: The support staff mean well and seem to genuinely try to attempt corrections when you finally reach them. Decent foundation: The core software has a clean interface and good potential if they would simply listen to user feedback. > > **Cons**: Severe feature limitations: Lacks basic, industry-standard features like admin calendar overrides, service duplication, and flexible payment options. Poor responsiveness: I had to email them three times over several months with zero meaningful resolution, forcing me to switch to a competitor. Their poor responsiveness is likely caused by lack of skill/technical knowledge rather than not wanting to help. > > I used to manage two separate business accounts under Picktime's Pro plan. While I wanted to love the platform, the daily administrative workarounds became unbearable. Before making the decision to leave, I emailed Picktime support three separate times over several months, giving them ample opportunity to address my concerns or share their roadmap. I received zero meaningful solutions, confirming a disappointing lack of customer care. I have since migrated to a new booking provider, and the experience has been night and day. My new provider is incredibly customer-focused and proves to be the perfect fit for both sole traders and growing businesses. Making the switch only confirmed just how outdated and restrictive Picktime’s system actually is. For context, here are the exact issues (around 70% of the issues I was facing with them) Picktime failed to address, all of which my new provider handles effortlessly: No or limited or unclear Admin Overrides: With Picktime, booking a client on a "day off" required me to manually change my global working hours, book the client, and change them back. My new provider allows seamless admin overrides. Rigid "All-or-Nothing" Payments: Picktime wouldn't let me require upfront payment for some services while allowing post-payment for others. My new system offers total payment flexibility per service. Paywalled Basic Features: Despite paying for two Pro accounts, Picktime tried to force me to upgrade again just to use basic discount codes. Broken Navigation Links: When sharing a link to a specific service on Picktime, the "Home" icon redirected right back to that same service instead of the main menu—giving clients the false impression I only offered one service. No Service Duplication: Picktime forces you to manually recreate similar services from scratch. My new provider lets me duplicate and edit services in seconds. Forced Branding on Paid Tiers: Despite being a paying Pro subscriber, Picktime refused to let me remove their logo. Outdated File Restrictions: Picktime bizarrely only accepts JPEG files, making modern, high-quality branding a headache. Confusing Calendar Invites: Picktime's Google Meet integration sent my internal "padding/buffer" time to the client's calendar, causing constant confusion about appointment lengths. The Verdict: If you are a sole trader or a business looking for a platform that actually values your time and client experience, look elsewhere. Picktime’s lack of basic features and refusal to listen to paying customers forced me to leave—and seeing how effortlessly a truly customer-focused provider handles these exact needs, I only wish I had made the switch sooner. They get 2 rather than 1 star because I think they genuinely want to help - but simply can't due to lack of knowledge or technical ability. I suspect it might be a small time operation branded to look bigger than it is. ----- ### "Need a Appointment Software.. Look no further\!" — 5.0/5 > **Erica** | *11 January 2025* | Accounting Software | Recommendation rating: 9.0/10 > > **Pros**: Love how we can easily see and manage appointments. Best feature is the clients get confirmation emails. > > **Cons**: Would like different colors for employees for easier view. > > Love it\! Use it everyday and manages all our office appointments. ----- ### "Fantastic\! Enabled all of our pharmacies to schedule and execute Covid Vaccinations" — 5.0/5 > **Aemad** | *18 July 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: - Ease of setup - Simple interface for people using the web > > **Cons**: - Lack of reminders apart from the initial reminder email. Would love to be able to integrate it with a texting SMS platform (I would pay for that feature). - Sometimes if too many people are logging in at the same time to make an online booking, then simultaneous bookings give an error to the second person booking the same time slot and not indicate that it was full. > > First and foremost, I am thankful to Picktime as we were one of the first pharmacies in Texas, US to receive Covid Vaccines. We worked with Picktime and designed a platform where we were able to schedule Covid vaccinations since December 2020. We use Picktime daily now. . ----- ### "Great for small businesses\!" — 5.0/5 > **LNai** | *9 August 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I changed to Picktime when my old booking software couldn't offer me a service feature where two locations are available. I wanted something easy to use for my clients and allowed me to add in the features required to steer my clients in the correct direction best for them. My client's say it works great and makes it easy for them to find my available bookings. > > **Cons**: It can be a little confusing when getting started. They also don't offer custom text confirmation/reminders, which would help a lot for people who fail to read their e-mail initial e-mail. > > Overall, I really enjoy using Picktime and, though not perfect, I'll stick with it. It's affordable and has what I need for proper price. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/171707/picktime?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/171707/picktime) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data