---
description: Get detailed information about Intranet Connections usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Intranet Connections Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Intranet Software](/directory/31015/intranet/software) > [Intranet Connections](/software/17115/ic-thrive)

# Intranet Connections

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> An intranet portal that helps simplify business processes, internal communications, employee engagement and knowledge management.
> 
> Verdict: Rated **4.5/5** by 55 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Intranet Connections?

Any organization between 40 - 500 employees. We specialize in credit unions, banks, and hospitals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 55 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Intranet Connections
- **Location**: North Vancouver, Canada
- **Founded**: 1999

## Commercial Context

- **Starting Price**: $9,500.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: We’re not your average intranet. We go above and beyond for all our clients:&#10;&#10;- Free internal comms assessment&#10;- Partner-level support from internal comms specialists&#10;- Implementation and unlimited product support&#10;- Unlimited employee onboarding support&#10;- Best practice report and tailored recommendations&#10;- Annual assessment of KPIs&#10;&#10;Check out https://intranetconnections.com/pricing/ for more details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Benchmarking
- Calendar Management
- Collaboration Tools
- Communication Management
- Content Management System (CMS) Software
- Customizable Branding
- Discussions/Forums
- Document Management Software
- Employee Database
- Employee Directory
- Employee Photos
- Employee Profiles
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- File Sharing Software
- Forms Management
- Knowledge Base Management
- Meeting Management
- Multi-Channel Communication
- Peer-to-Peer Recognition
- Policy Management Software
- Private Network
- Pulse Surveys
- Question Library
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback

## Integrations (5 total)

- Microsoft 365
- Microsoft Teams
- SharePoint Azure AD Connect
- Single Sign-On
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Intranet Software](https://www.capterra.ae/directory/31015/intranet/software)

## Related Categories

- [Intranet Software](https://www.capterra.ae/directory/31015/intranet/software)
- [Internal Communications Software](https://www.capterra.ae/directory/31014/internal-communications/software)
- [Portal Software](https://www.capterra.ae/directory/14/portal/software)
- [Employee Communication Tools Software](https://www.capterra.ae/directory/31543/employee-communication-tools/software)
- [Employee Engagement Software](https://www.capterra.ae/directory/30817/employee-engagement/software)

## Alternatives

1. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5058 reviews)
2. [Axero](https://www.capterra.ae/software/129326/axero) — 4.5/5 (87 reviews)
3. [ThoughtFarmer](https://www.capterra.ae/software/144958/thoughtfarmer) — 4.8/5 (117 reviews)
4. [Blink](https://www.capterra.ae/software/173179/blink) — 4.7/5 (131 reviews)
5. [Simpplr](https://www.capterra.ae/software/168748/simpplr) — 4.8/5 (112 reviews)

## Reviews

### "Great customer support and very easy to use." — 5.0/5

> **Jeremy** | *27 March 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: The system integration and the upgrade/patching process is very user friendly and is one of the most appealing parts to IntranetConnections.  The support is top notch. Not only did they respond and follow up in a timely manner, they changed their schedule to ensure that we had support and stayed until our particular issue was resolved. I would like to thank one of the rep as he was extremely professional and knowledgeable.
> 
> **Cons**: I really haven't run into anything that I like the least so I don't feel that I can objectively state anything here.
> 
> Active Directory synchronization.

-----

### "Intranet connections to organize your company" — 5.0/5

> **Perry** | *8 June 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The best part of intranet is the navigation and use of screen real estate. Its no busy and its not empty. Its not too simple or overcomplicated. This allows for new people to join and understand it while at the same time empowering advanced users to really engage with the product. These same properties apply to intranet connections other areas and modules like document libraries, activity updates, adding webpages and customizing them.
> 
> **Cons**: employee directory searching is hard because it refreshes when you are typing. We also have an issue whereby we have all of our users on Azure active directory. When they try to login, they are prompted for the wrong credentials using edge. There is an authentication compatibility issues with edge users using azure AD authentication with their windows accounts. We have gotten around this by standardizing on chrome.
> 
> The biggest thing I can say is that you can have non-technical people update your intranet. that is impactful. It requires small training, but it is not hard. Being able to do this quickly and easily allows more critical resources to be available for other things and allows you to effectively manage it be opening it to even entry-level positions.

-----

### "Why did we get this" — 3.0/5

> **Kenneth** | *23 May 2023* | Hospitality | Recommendation rating: 1.0/10
> 
> **Pros**: Not much as a platform.  I think we would have been better off building a web page that people could access and putting our resources there.
> 
> **Cons**: It is supposed to be a communications tool to employees.  Does not work in our environment and we should not have purchased or committed
> 
> The people are responsive and attentive.

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### "Intranet Connections @ Topside" — 5.0/5

> **Aiden** | *30 August 2023* | Financial Services Software | Recommendation rating: 9.0/10
> 
> **Pros**: My favorite thing about IC Thrive is the timely and communicative support we receive on a consistent basis. Any issue is promptly assigned and worked by a tech, with resolutions typically taking less than a week to be implemented.Another great point is that they do take into consideration user suggestions; many ideas or systems that we have suggested or implemented into our own environment have been adopted into the IC workflow and/or scheduled for future updates. You can tell that they truly do care for their userbase and are always looking for ways to improve their own systems.
> 
> **Cons**: \[My thoughts/review do not represent the entirety of the Organization\]I have had some difficulty in figuring out where to find certain settings/features. Some of the layouts and workflows are quite involved, and while the knowledge base is very helpful, you'll always find something unique that you are attempting that is not outlined. Support is quick to help, but some of the systems are not as intuitive as they could be, in my opinion (the layout of settings, for example.)I will mention that a lot of the critiques I have voiced to the team have been implemented into future patches/updates, which I have previewed. So, while they may not be as intuitive as possible now, I do not expect this to be the case long-term.
> 
> My experience with the individuals at Intranet Connections has always been positive. They are always cheery and very informed. I have had the pleasure of speaking with the \[sensitive content hidden\], on multiple occasions, and you can tell that he genuinely cares for the product and is informed on some of the most technical details that I would normally assume only backend technicians would feel confident outlining. The representatives I have worked with have also been great and have clearly communicated concerns/bugs to the relevant department. They keep us informed on updates, changes, etc. without us having to reach out first, which is always appreciated.

-----

### "Great platform for employee recognition and engagement as well as knowledge mangement" — 5.0/5

> **Shannon** | *18 July 2023* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: The customizability of the platform is great. I was able to find a part of the system that was helpful for each of the areas that we were looking to improve, including employee recognition, knowledge management, and internal communications. The features provided are very user friendly and have helped us connect people and departments internally that previously lacked a platform for communication.
> 
> **Cons**: There is a strong learning curve as you might have with any new platform. With more customizability, comes more things to understand about posting new content. Recently, we have also had some difficulty getting our systems to update with theirs. The customer service has been great over the past couple of years, however, with some turnover in their company recently, we have been passed to new individuals and are now having a hard time moving forward with updates.
> 
> Overall, I have enjoyed working with this company. Their customer service team has always been helpful and ready to help when needed. They offered an intranet optimization program a couple years ago that was so beneficial for us to learn the best ways to optimize the service and get it updated to match the times. This allowed us to really dig into employee engagement and recognition opportunities to enrich the culture of our organization. We have been able to connect individuals and create an environment where information can be shared and tracked, people can be recognized for their achievements while cutting down on emails, and staff can stay informed on upcoming events, news, and changes.

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