---
description: Get detailed information about uCare Help Desk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: uCare Help Desk Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [uCare Help Desk](/software/170364/ucare-help-desk)

# uCare Help Desk

Canonical: https://www.capterra.ae/software/170364/ucare-help-desk

> Free and open source software that has a help desk for your business with agents, usergroups, search, filter, and assigned tickets.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses uCare Help Desk?

Small \& medium sized businesses

## About the vendor

- **Company**: uCare

## Commercial Context

- **Starting Price**: $20.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Italian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Automated Routing

## Integrations (1 total)

- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Milvus](https://www.capterra.ae/software/202528/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.ae/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/170364/ucare-help-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/170364/uCare-Help-Desk/> |
| en-AE | <https://www.capterra.ae/software/170364/ucare-help-desk> |
| en-AU | <https://www.capterra.com.au/software/170364/ucare-help-desk> |
| en-CA | <https://www.capterra.ca/software/170364/ucare-help-desk> |
| en-GB | <https://www.capterra.co.uk/software/170364/ucare-help-desk> |
| en-IE | <https://www.capterra.ie/software/170364/ucare-help-desk> |
| en-IL | <https://www.capterra.co.il/software/170364/ucare-help-desk> |
| en-IN | <https://www.capterra.in/software/170364/ucare-help-desk> |
| en-NZ | <https://www.capterra.co.nz/software/170364/ucare-help-desk> |
| en-SG | <https://www.capterra.com.sg/software/170364/ucare-help-desk> |
| en-ZA | <https://www.capterra.co.za/software/170364/ucare-help-desk> |
| fr | <https://www.capterra.fr/software/170364/ucare-help-desk> |
| fr-BE | <https://fr.capterra.be/software/170364/ucare-help-desk> |
| fr-CA | <https://fr.capterra.ca/software/170364/ucare-help-desk> |
| fr-LU | <https://www.capterra.lu/software/170364/ucare-help-desk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"uCare Help Desk","description":"uCare is the ultimate WordPress plugin to create a fully-featured support ticket help desk system for your business. It is integrated with WooCommerce and Easy Digital Downloads.\nWith unique user roles for your support admins, agents and customers, you can provide your customers with a unique and impressive support experience\nwhich is aimed at increasing customser satisfaction. uCare allows you to work on customer support tickets directly from the backend or the frontend.","url":"https://www.capterra.ae/software/170364/ucare-help-desk","@id":"https://www.capterra.ae/software/170364/ucare-help-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ae/software/170364/ucare-help-desk#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is uCare Help Desk?","@type":"Question","acceptedAnswer":{"text":"uCare is the ultimate WordPress plugin to create a fully-featured support ticket help desk system for your business. It is integrated with WooCommerce and Easy Digital Downloads.With unique user roles for your support admins, agents and customers, you can provide your customers with a unique and impressive support experiencewhich is aimed at increasing customser satisfaction. uCare allows you to work on customer support tickets directly from the backend or the frontend.","@type":"Answer"}},{"name":"Who Uses uCare Help Desk?","@type":"Question","acceptedAnswer":{"text":"Small & medium sized businesses","@type":"Answer"}}]},{"@id":"https://www.capterra.ae/software/170364/ucare-help-desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"uCare Help Desk","position":3,"item":"/software/170364/ucare-help-desk","@type":"ListItem"}]}]}
</script>