What Is LogMeIn Central?

LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

Who Uses LogMeIn Central?

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.

Where can LogMeIn Central be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • by LogMeIn
  • Located in Orem, US
  • Founded in 2003
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, Germany, United Kingdom and 1 others

Languages

Chinese, Dutch, English, French, German and 6 others

About the vendor

  • by LogMeIn
  • Located in Orem, US
  • Founded in 2003
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, Germany, United Kingdom and 1 others

Languages

Chinese, Dutch, English, French, German and 6 others

LogMeIn Central videos and images

LogMeIn Central video
LogMeIn Central Software - Patch Management - thumbnail
LogMeIn Central Software - Task Automate (One2Many) - thumbnail
LogMeIn Central Software - Proactive Alerts - thumbnail
LogMeIn Central Software - Inventory Reporting - thumbnail
LogMeIn Central Software - Computer Grouping - thumbnail

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Starting price

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N/A
$5.00/month
$380.00/one-time

Free Version

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Free Trial

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Free Trial Yes

LogMeIn Central Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
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  • Summary Reports
  • Third Party Integrations
  • Threat Response
  • Two-Factor Authentication
  • User Management
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting

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LogMeIn Central Reviews

Read all 312 reviews

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.2
Features
4.3
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jeff E.
Jeff E.
ERP Software Implementation Specialist in US
Verified LinkedIn User
Computer Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect for Workstation Management!

5 last year

Comments: I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!

Pros:

I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use.

Cons:

LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.

Darell B.
Owner in US
Verified LinkedIn User
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Log Me In Central A Great Choice For Remote Support

5 last year

Comments: I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.

Pros:

Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Cons:

The pricing a little high to add features it costs to use but every feature is very useful for your business

Jax W.
Solutions Engineer in US
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Never Really Worked Reliably

2 3 years ago

Comments: We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Pros:

It allowed us to access thousands of devices and keep them organized.

Cons:

Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

Robert G.
Managing Member in US
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

LogMeIn used to be great and now it way to expensive

5 4 months ago

Comments: Horrible way to expensive and they increase the price every year

Pros:

Easy to set up and use. Anyone can understand how to deploy it.

Cons:

Super expensive. We were a early adopter and we used it on over 200 PC's for remote support. Orginally it was free.. We realize that's unrealistic. Every year they double the price. We stopped using them when our bill was going to be over $2500. Started using Splashtop which is a fraction of the price and is way better.

Verified Reviewer
IT Manager in US
Verified LinkedIn User
Entertainment, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Great program but way to expensive

5 2 years ago

Comments: We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

Pros:

The program is very easy to setup and use.

Cons:

The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.