What Is Central?

GoTo Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, GoTo Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

Who Uses Central?

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.

Where can Central be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • GoTo
  • Located in Orem, US
  • Founded in 2003
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, Germany, United Kingdom and 1 others

Languages

Chinese, Dutch, English, French, German and 6 others

About the vendor

  • GoTo
  • Located in Orem, US
  • Founded in 2003
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, Germany, United Kingdom and 1 others

Languages

Chinese, Dutch, English, French, German and 6 others

Central videos and images

Central Software - Patch Management
Central Software - Task Automate (One2Many)
Central Software - Proactive Alerts
Central Software - Inventory Reporting
Central Software - Computer Grouping
View 6 more
Central video
Central Software - Patch Management
Central Software - Task Automate (One2Many)
Central Software - Proactive Alerts
Central Software - Inventory Reporting
Central Software - Computer Grouping

Compare Central with similar products

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Features of Central

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Security
  • Asset Tracking Software
  • Audit Management
  • Automatic Patch Deployment
  • Automatic Scans
  • Backup and Recovery
  • Behavioral Analytics
  • Capacity Management
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Dashboard Software
  • Deployment Management
  • Device Management
  • Endpoint Management
  • Endpoint Protection Software
  • For MSPs
  • Help Desk Management
  • IT Asset Management Software
  • IT Reporting
  • Incident Management Software
  • Inventory Management Software
  • Issue Auditing
  • Issue Management
  • Knowledge Management Software
  • Maintenance Scheduling
  • Mobile Device Management Software
  • Monitoring
  • Network Monitoring Software
  • Network Wide Management
  • Patch Management Software
  • Process/Workflow Automation
  • Real Time Monitoring
  • Real-time Alerts
  • Release Management
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting/Analytics
  • Self Service Portal
  • Service Catalog
  • Ticket Management
  • User Management
  • Vulnerability Scanning

Central Alternatives

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N-able N-sight makes managing, maintaining, and protecting IT assets easy for Managed Service Providers and in-house IT professionals.
Addigy is a cloud-based multi-tenant Apple Device Management platform for MSPs and IT teams to effortlessly manage Apple devices.
Naverisk is an All-in-One RMM, PSA, and service desk for managed service providers (MSPs) and IT service teams. Learn more about Naverisk
The N-able N-central® remote monitoring and management platform is designed to make managing complex IT networks simple.
Service Management Software Suite that represents a comprehensive solution for service, support, and customer care
A ticket management and RMM solution helps in productivity and control of IT assets for service providers and internal
Deepser is a complete ITSM and ITAM solution developed to optimize support requests, organisational processes and asset management.
Stay one step ahead of any threat with advanced and proactive endpoint security that predicts, detects, and neutralizes vulnerabilities
The next generation of PSA tool. Complete professional services automation package for software and services businesses.

Reviews of Central

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.2
Features
4.3
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
61%
4
31%
3
7%
2
2%
Jeff
Jeff
ERP Software Implementation Specialist in US
Verified LinkedIn User
Computer Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect for Workstation Management!

5.0 2 years ago

Comments: I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!

Pros:

I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use.

Cons:

LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.

Darell
Owner in US
Verified LinkedIn User
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Log Me In Central A Great Choice For Remote Support

5.0 2 years ago

Comments: I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.

Pros:

Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Cons:

The pricing a little high to add features it costs to use but every feature is very useful for your business

Jax
Solutions Engineer in US
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Never Really Worked Reliably

2.0 4 years ago

Comments: We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Pros:

It allowed us to access thousands of devices and keep them organized.

Cons:

Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

Verified Reviewer
IT Manager in US
Verified LinkedIn User
Entertainment, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great program but way to expensive

5.0 3 years ago

Comments: We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

Pros:

The program is very easy to setup and use.

Cons:

The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

Loren
Chiropractor in US
Medical Practice, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

LogMeIn

4.0 3 years ago

Comments: LogMein Central has made it easier, faster and more practical to teach and train my staff at different and various times of the day from any location either party is at.

Pros:

LogMeIn makes running a business easier by being able to teach employees pertinent training/information by connecting computers and demonstrating virtually together.

Cons:

Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.