LogMeIn Central

Who Uses LogMeIn Central?

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.

What Is LogMeIn Central?

LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

LogMeIn Central Details

LogMeIn

http://www.logmein.com

Founded 2003

Patch Management
Task Automate (One2Many)
Proactive Alerts
Inventory Reporting
Computer Grouping
LogMeIn Central video
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LogMeIn Central pricing overview

LogMeIn Central does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor

Pricing Details

All packages start at 25 computers. BASIC: €46/month (billed annually) PLUS: €92/month (billed annually) PREMIER: €117/month (billed annually)

Free Version

No

Free Trial

Yes

LogMeIn Central deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Documentation
  • Videos

LogMeIn Central Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Security
  • Applications Management
  • Audit Management
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  • Authentication Software
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  • Behavioral Analytics
  • Compliance Management
  • Customizable Reports
  • Data Visualization Software
  • Device Management
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  • HIPAA Compliant
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  • Monitoring
  • Patch Management Software
  • Policy Management Software
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Signature Matching
  • Summary Reports
  • Third Party Integrations
  • Two-Factor Authentication
  • Uptime Reporting
  • User Management
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
  • Whitelisting/Blacklisting

View full list of Endpoint Protection Software

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  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
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  • Customizable Branding
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  • Customizable Forms
  • Customizable Reports
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  • Prioritization
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  • Procurement Management
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Role-Based Permissions
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Management
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LogMeIn Central Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.4
Customer Service Software 4.2
Features 4.3
Value for Money 3.7

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Jeff E.
ERP Software Implementation Specialist
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/09/2020

"Perfect for Workstation Management!"

Comments: I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!

Pros: I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use.

Cons: LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.

  • Reviewer Source 
  • Reviewed on 29/09/2020
Darell B.
Owner
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/08/2020

"Log Me In Central A Great Choice For Remote Support"

Comments: I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.

Pros: Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.

Cons: The pricing a little high to add features it costs to use but every feature is very useful for your business

  • Reviewer Source 
  • Reviewed on 27/08/2020
Doug S.
VP of Operations
Telecommunications, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 19/03/2021

"LogMeIn works but it does not provide the same features as other products"

Comments: Overall we had a good experience with Logmein. We used it for about 10 years with great success but as the customers needs changed, we had to find a product that was more flexible.

Pros: I liked that you could use the web and use an APP for connecting to computers. I liked that I coudl use my cell phone app to connect when away from my PC. It was intuitive and easy to use

Cons: This software was more expensive than other similar products. Only payment option was for 1 year where other products have monthly payment options. The software did not offer the same options like multiple screens that other software provides. That is a pretty big item to miss today when most clients use multiple screens and they are not familiar with dragging things between 1 screen.

  • Reviewer Source 
  • Reviewed on 19/03/2021
Jax W.
Solutions Engineer
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 01/10/2018

"Never Really Worked Reliably"

Comments: We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Pros: It allowed us to access thousands of devices and keep them organized.

Cons: Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.

  • Reviewer Source 
  • Reviewed on 01/10/2018
Verified Reviewer
IT Manager
Entertainment, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    2 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 15/11/2019

"Great program but way to expensive"

Comments: We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

Pros: The program is very easy to setup and use.

Cons: The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

  • Reviewer Source 
  • Reviewed on 15/11/2019