--- description: Get detailed information about Shopmonkey usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shopmonkey Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/20006/auto-repair/software) > [Shopmonkey](/software/169022/shopmonkey) # Shopmonkey Canonical: https://www.capterra.ae/software/169022/shopmonkey Page: 1 / 12\ Next: [Next page](https://www.capterra.ae/software/169022/shopmonkey?page=2) > Auto repair shop management tool that streamlines operations, including customizable workflows for managing jobs estimates and orders. > > Verdict: Rated **4.6/5** by 265 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Shopmonkey? Designed for auto repair shops, tire shops, quick lube shops, truck repair shops, wrap and detail shops, marine repair shops, and motorcycle repair shops, the tool helps manage business operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 265 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shopmonkey - **Location**: San Jose, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: $199.00 - **Pricing model**: Flat Rate - **Pricing Details**: Shopmonkey offers four pricing tiers designed to cater to the diverse needs of auto repair shops: Basic Monkey: Price: $199 per month Key Features: VIN decode, user permissions, and digital vehicle inspections (DVIs). Clever Monkey: Price: $324 per month Key Features: Includes all Basic features, additional user licenses, and enhanced customer communication tools. Genius Monkey: Price: $475 per month Key Features: Includes all Clever features, plus heavy-duty (HD) vehicle lookup and QuickBooks integrations. Multi-Shop: Price: Customized pricing Key Features: Designed for businesses with multiple locations, offering unlimited user licenses and priority support. Each plan is structured to scale with the growth of your business, offering additional services such as the Shop Marketing Suite for $449 per month and Heavy Duty features for specialized needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - Accounting Software - Appointment Scheduling Software - Billing & Invoicing - CRM Software - Communication Management - Customer Database - Employee Scheduling Software - Estimating - Inspection Management - Labor Rates - Maintenance Scheduling - Parts Management - Point of Sale (POS) - Quotes/Estimates - Reporting & Statistics - Scheduling Software - Service History ## Integrations (6 total) - Nexpart Distribution Management - PartsTech - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - RepairLink ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Auto Repair Software](https://www.capterra.ae/directory/20006/auto-repair/software) ## Related Categories - [Auto Repair Software](https://www.capterra.ae/directory/20006/auto-repair/software) - [Auto Body Software](https://www.capterra.ae/directory/10050/auto-body/software) ## Alternatives 1. [ARI](https://www.capterra.ae/software/201737/ari) — 4.6/5 (660 reviews) 2. [AutoLeap](https://www.capterra.ae/software/216500/autoleap) — 4.8/5 (744 reviews) 3. [AutoRepair Cloud](https://www.capterra.ae/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 4. [Autorox](https://www.capterra.ae/software/184222/autrorox) — 4.8/5 (62 reviews) 5. [Shop Boss](https://www.capterra.ae/software/121909/shop-boss-pro) — 4.4/5 (89 reviews) ## Reviews ### "Good but over priced" — 4.0/5 > **Joe** | *13 November 2024* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: Interactive and saving feature was useful. > > **Cons**: Price, issues with customer view when customer sees invoice or estimate. > > Overall for the price I would not use the service. ----- ### "Unprofessional, Poor Service & Hidden Cancellation Policy" — 1.0/5 > **sajeev** | *18 June 2025* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: Very expensive , Need to pay for the demo .I signed up for a month-to-month subscription with the understanding that I could cancel anytime. However, when I tried to cancel. Surprised with a sudden "30-day notice > > **Cons**: Unprofessional, Poor Service \& Hidden Cancellation Policy Surprised with a sudden "30-day notice" policy that was never mentioned at signup. This company refuses to honor its original terms and treats customers disrespectfully when they try to leave. Avoid unless you enjoy being trapped and disrespected. Advice to management: Train your staff, fix your transparency issues, and stop penalizing customers for your misleading policies. they send me new invoice $524. Never signup with shop monkey please . ----- ### "Seemeless process" — 4.0/5 > **Adewale** | *28 January 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I think that the Shopmonkey is an intuitive application. Shopmonkey application is quite easy to navigate and the functionalitiea are easy to use both dor me as a user and the company. Quite seemless throughtout the initial process until payment and i think it is quite secure and their support system is great. > > **Cons**: The shoponkey application page could be quite over engaging for new users. I would recommend it to anyone but that they take care with use. Most of the time i need some work done, i would usualu visit the shopmonkey application pages i have been to before so i do not mix things up. > > Overall, i think that the shop.onkey application is great as it affords me the secured transaction i need. Also, it gives much value for money. I think the client would love it for managing their business efficiently. ----- ### "Outstanding shop software to create efficiency and to elevate revenue." — 5.0/5 > **John** | *25 April 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The software was easy to implement and very cost efficient. > > **Cons**: Don’t have the ability to view and run reports from a top level. > > Experience has been excellent. The software helped us elevate efficiency in our shops and increased revenue by 85%. ----- ### "Solid Software for gear heads." — 5.0/5 > **Ryan** | *26 February 2026* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: I like that it has a very user-friendly dashboard. It doesn’t feel clunky or outdated like some legacy auto shop systems. > > **Cons**: It was a little pricey. Shopmonkey can be more expensive than older systems or entry-level shop software. > > Overall, I'd say it's a great time saver. There is less training time required for staff. Techs and service advisors can jump in quickly. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ae/software/169022/shopmonkey?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/169022/shopmonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data