--- description: Get detailed information about Site24x7 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Site24x7 Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Site24x7](/software/168192/site24x7) # Site24x7 Canonical: https://www.capterra.ae/software/168192/site24x7 Page: 1 / 17\ Next: [Next page](https://www.capterra.ae/software/168192/site24x7?page=2) > All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more. > > Verdict: Rated **4.7/5** by 382 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Site24x7? Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 382 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: $10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Anomaly Detection - Availability Testing - Backup and Recovery - Bandwidth Monitoring - Continuous Integration Software - Dashboard Software - Data Aggregation - Data Migration - Data Security - Device Auto Discovery - Diagnostic Tools - Event Logs - Firewalls - For MSPs - Hierarchical Mapping - IT Monitoring - IT Reporting - Incident Reporting - Intrusion Detection System - Issue Management - Log Analysis Software - Log Collection - Multi-Language - Network Analysis - Network Monitoring Software - Network Provisioning - On Call Scheduling - Patch Management Software - Performance Analysis - Performance Management - Performance Monitoring - Predictive Analytics Software - Real-Time Data - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Secure Data Storage - Service Level Agreement (SLA) Management - Status Tracking - Task Management Software - Third-Party Integrations - Threat Response - Troubleshooting - Uptime Reporting - Virtual Machine Monitoring ... and 20 more features ## Integrations (9 total) - ManageEngine AlarmsOne - ManageEngine ServiceDesk Plus - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Incident Management Software](https://www.capterra.ae/directory/31332/incident-management/software) ## Related Categories - [Log Management Software](https://www.capterra.ae/directory/30856/log-management/software) - [Website Monitoring Software](https://www.capterra.ae/directory/10021/website-monitoring/software) - [System Administration Software](https://www.capterra.ae/directory/10019/server-management/software) - [Network Monitoring Software](https://www.capterra.ae/directory/30019/network-monitoring/software) - [Application Performance Management Software](https://www.capterra.ae/directory/30208/application-performance-management-software/software) ## Alternatives 1. [ManageEngine OpManager](https://www.capterra.ae/software/168854/manageengine-opmanager) — 4.6/5 (343 reviews) 2. [ManageEngine Applications Manager](https://www.capterra.ae/software/172323/manageengine-applications-manager) — 4.6/5 (268 reviews) 3. [Datadog](https://www.capterra.ae/software/135453/datadog-cloud-monitoring) — 4.6/5 (369 reviews) 4. [PRTG](https://www.capterra.ae/software/21581/prtg-network-monitor) — 4.6/5 (256 reviews) 5. [N-central](https://www.capterra.ae/software/13803/n-central) — 4.2/5 (253 reviews) ## Reviews ### "Reliable Monitoring Platform for Enterprise Infrastructure" — 5.0/5 > **Akshay** | *5 August 2026* | Airlines/Aviation | Recommendation rating: 8.0/10 > > **Pros**: I like how Site24x7 centralizes monitoring across our infrastructure while providing actionable alerts and clear visibility into system health. It has helped us detect issues faster and respond to incidents more efficiently. > > **Cons**: While Site24x7 is feature-rich, some areas of the interface can feel cluttered, making it difficult to quickly locate specific settings or configurations. The reporting and dashboard customization could also be more flexible for advanced operational and management reporting. > > Overall, my experience with Site24x7 has been very positive. It has proven to be a reliable monitoring platform that provides good visibility into the health and performance of our infrastructure while helping us detect and respond to issues proactively. The setup and day-to-day management are straightforward, and features like alerting, dashboards, and reporting have streamlined our monitoring operations. Although there is room for improvement in areas such as UI navigation and reporting customization, it has consistently met our operational needs and has become an important part of our incident management workflow. ----- ### "Reliable and Flexible IT Infrastructure Monitoring Solution" — 5.0/5 > **Om** | *18 August 2026* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: Site24x7 is a reliable and flexible infrastructure monitoring platform with a relatively easy learning curve and straightforward setup. I particularly like its centralized, real-time monitoring across servers, networks, databases, applications, and other IT components. The customizable dashboards, alerts, thresholds, reports, and custom metrics provide good flexibility for different monitoring requirements. It also offers good security features and provides strong value for money by reducing the need for multiple monitoring tools. While occasional issues such as false alerts, connectivity problems, or metric collection delays can occur, they are generally manageable through configuration and troubleshooting. Overall, Site24x7 is a feature-rich and cost-effective solution for proactive IT infrastructure monitoring and incident management. > > **Cons**: The main limitation of Site24x7 is that some advanced monitoring and customization features can require a steep learning curve and significant configuration effort. Occasionally, false or duplicate alerts, monitoring connectivity issues, and delays in metric collection can occur. The large number of configuration options can also make the interface feel overwhelming initially. Overall, while the platform is powerful, improving alert accuracy, simplifying advanced configurations, and making the user interface more intuitive would further enhance the experience. > > My overall experience with Site24x7 has been positive. It is a reliable and flexible monitoring platform that provides centralized, real-time visibility across servers, networks, databases, applications, and other IT infrastructure components. The customizable dashboards, alerts, thresholds, reports, and custom metrics make it suitable for different monitoring requirements and help in proactive incident management. The platform offers good value for money and is generally easy to set up, although some advanced configurations can require additional learning and troubleshooting. Overall, Site24x7 has helped improve infrastructure visibility, alert management, and operational efficiency. ----- ### "it is ok, it can be better" — 3.0/5 > **Tamer** | *16 May 2025* | Retail | Recommendation rating: 7.0/10 > > **Pros**: It is cheap, has a lot of option for monitoring, and their probes are worldwide. > > **Cons**: I was expecting more from the customer service, and they were very slow to answer my questions > > For the price I'm paying, it was ok, we moved to another tool later on to have a consolidated option ----- ### "One dashboard, all your monitoring needs covered" — 5.0/5 > **Kehinde** | *17 July 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: What stood out most for me was how much Site24x7 covers under one roof website, server, network, and API monitoring all in a single dashboard, so I'm not juggling five different tools. Setup was pretty painless too; had my first monitors running within minutes without needing to loop in IT. The alerts are fast and reliable, which matters a lot when you're trying to catch downtime before customers do. Reporting is detailed enough to actually use for capacity planning instead of just ticking a compliance box. And on the few occasions I needed support, they got back to me quickly with answers that actually solved the problem instead of generic troubleshooting scripts. > > **Cons**: The pricing structure can get a bit confusing once you start adding more advanced monitors or higher-frequency checks — it's not always obvious what tier you'll end up needing. The UI, while functional, feels a little dated in places and some settings are buried deeper than they should be. I've also run into the occasional false-positive alert, which meant double-checking before acting on every notification. Nothing dealbreaking, just some rough edges that could use polishing. > > Overall, Site24x7 has been a solid, dependable choice for keeping an eye on our infrastructure without needing a patchwork of separate tools. It's not perfect — there's a bit of a learning curve with pricing and some UI elements — but the core monitoring and alerting just works, and that reliability counts for a lot. It's become part of our daily routine at this point, and I'd recommend it to anyone looking for an all-in-one monitoring platform without a steep setup process. ----- ### "Reliable monitoring platform for MSP environments" — 5.0/5 > **Mohd** | *25 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Efficient monitoring with easy navigation. The dashboard makes it simple to track servers, network devices and websites in one place, and setting up SNMP monitoring through the On-Premise Poller is straightforward. Alerts are timely and reliable, which helps us respond to issues before users notice them. > > **Cons**: Some security aspects could be improved. SNMPv2 community strings are still the common path for network device discovery, and tighter credential handling options would give more confidence in regulated client environments. Documentation for firewall and API permission requirements could also be clearer. > > Very positive overall. As a managed service provider we use Site24x7 across multiple client environments, and it has been dependable for both server and network monitoring. The On-Premise Poller works well for on-site infrastructure, discovery and alerting are easy to configure, and support has been responsive when we hit issues. It has become a core part of our daily monitoring workflow. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.ae/software/168192/site24x7?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/168192/site24x7) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data