--- description: Get detailed information about Site24x7 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Site24x7 Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Site24x7](/software/168192/site24x7) # Site24x7 Canonical: https://www.capterra.ae/software/168192/site24x7 Page: 1 / 15\ Next: [Next page](https://www.capterra.ae/software/168192/site24x7?page=2) > All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more. > > Verdict: Rated **4.7/5** by 349 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Site24x7? Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 349 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ManageEngine - **Location**: The Octagon, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: $10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Anomaly Detection - Availability Testing - Backup and Recovery - Bandwidth Monitoring - Configuration Management - Continuous Integration Software - Dashboard Software - Data Aggregation - Data Migration - Data Security - Device Auto Discovery - Diagnostic Tools - Event Logs - Firewalls - For MSPs - Hierarchical Mapping - IT Monitoring - IT Reporting - Incident Reporting - Intrusion Detection System - Log Analysis Software - Log Collection - Multi-Language - Network Analysis - Network Monitoring Software - Network Provisioning - Patch Management Software - Performance Analysis - Performance Management - Performance Metrics - Performance Monitoring - Real-Time Data - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Secure Data Storage - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - Status Tracking - Task Management Software - Third-Party Integrations - Threat Response - Threshold Alerts - Troubleshooting - Virtual Machine Monitoring ... and 20 more features ## Integrations (9 total) - ManageEngine AlarmsOne - ManageEngine ServiceDesk Plus - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Incident Management Software](https://www.capterra.ae/directory/31332/incident-management/software) ## Related Categories - [Log Management Software](https://www.capterra.ae/directory/30856/log-management/software) - [Website Monitoring Software](https://www.capterra.ae/directory/10021/website-monitoring/software) - [System Administration Software](https://www.capterra.ae/directory/10019/server-management/software) - [Network Monitoring Software](https://www.capterra.ae/directory/30019/network-monitoring/software) - [Application Performance Management Software](https://www.capterra.ae/directory/30208/application-performance-management-software/software) ## Alternatives 1. [ManageEngine Applications Manager](https://www.capterra.ae/software/172323/manageengine-applications-manager) — 4.6/5 (258 reviews) 2. [Oh Dear](https://www.capterra.ae/software/190028/oh-dear) — 4.9/5 (72 reviews) 3. [Datadog](https://www.capterra.ae/software/135453/datadog-cloud-monitoring) — 4.6/5 (360 reviews) 4. [New Relic](https://www.capterra.ae/software/118128/new-relic) — 4.5/5 (195 reviews) 5. [Dynatrace](https://www.capterra.ae/software/81932/dynatrace) — 4.6/5 (83 reviews) ## Reviews ### "Reliable All-in-One Monitoring with Room for Simplicity Improvements" — 5.0/5 > **Santos** | *1 April 2026* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: Site24x7 offers a comprehensive monitoring platform that covers everything from uptime monitoring to server performance, cloud infrastructure, and application insights—all in one place. The dashboards are highly customizable, and the alerting system is robust, allowing quick response to incidents. I especially liked the wide range of integrations and the ability to monitor distributed systems without needing multiple tools. The reporting features are also detailed and useful for tracking long-term performance trends. > > **Cons**: The interface can feel a bit overwhelming, especially for new users. There are so many features packed into the platform that it takes time to fully understand and configure everything effectively. Some advanced configurations are not very intuitive, and documentation, while extensive, can be hard to navigate. Pricing can also become expensive as you scale up and add more monitors. > > Overall, my experience with Site24x7 has been very positive. It’s a powerful and reliable monitoring solution that provides deep visibility into infrastructure and applications. While there is a learning curve, once set up properly, it significantly improves system reliability and incident response times. It’s a great choice for teams looking for an all-in-one monitoring solution, especially in cloud-heavy environments. ----- ### "Site24x7 - A great tool on the road to 99.9999%" — 5.0/5 > **Verified Reviewer** | *20 February 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Site24x7 immediately filled the void we had - having a third party monitor public services to make sure our platform was online and available for our clients. The entire process from reviewing the product to deploying took just a few days. We onboarded our team and quickly started deploying monitors. Add in being able to host a status page and allow users to subscribe to alerts? Cherry on top. > > **Cons**: What I like least is their SMS credit recharge system for allowing subscribers to receive SMS alerts when we post an update to our status page. But honestly, if that's my biggest drawback, I'm not complaining. ----- ### "it is ok, it can be better" — 3.0/5 > **Tamer** | *16 May 2025* | Retail | Recommendation rating: 7.0/10 > > **Pros**: It is cheap, has a lot of option for monitoring, and their probes are worldwide. > > **Cons**: I was expecting more from the customer service, and they were very slow to answer my questions > > For the price I'm paying, it was ok, we moved to another tool later on to have a consolidated option ----- ### "Powerful monitoring platform with occasional plugin and alert reliability issues" — 4.0/5 > **Gabriel** | *20 February 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Site24x7 is a very versatile and feature-rich monitoring platform. I especially like the wide coverage (servers, applications, websites, and infrastructure), the dashboards and reporting capabilities, and the overall ease of setup and configuration. It provides good visibility into availability and performance and helps identify issues quickly. > > **Cons**: The main drawback has been occasional instability with some plugins. In a few cases, alerts were not properly delivered, which can reduce reliability during critical incidents. Improving plugin stability and notification consistency would make the platform significantly stronger. > > Overall, Site24x7 has been a useful and effective solution for monitoring and visibility across different services and environments. It offers a solid set of features and helps support daily operations. However, we have experienced some instability in certain plugins and occasional issues with alert delivery. Despite these points, it remains a strong tool, and with improvements in stability and alert reliability, it would be even better. ----- ### "Site24x7 Offers User-Friendly Interface and Reliable Alert Features for Monitoring" — 5.0/5 > **Sagar** | *2 December 2025* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: 1. Ease of setup and implementation. 2. UI is user friendly 3. Android app support 4. Custom support > > **Cons**: I don't see major drawbacks in the site24x7 but rarely seen that server's site24x7 agent takes bit high memory/cpu. > > We are using Site24x7 since almost 5 years and I can say that this is one of the best decisions we made. We have moved from Nagios, and we are happy about it. We get alerts on our email as well as the android app where we get notification that production sites are down or not. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.ae/software/168192/site24x7?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/168192/site24x7) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data