--- description: Get detailed information about ContactPigeon usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ContactPigeon Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [ContactPigeon](/software/168153/contactpigeon) # ContactPigeon Canonical: https://www.capterra.ae/software/168153/contactpigeon Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/168153/contactpigeon?page=2) > Customer engagement, personalization and automation features that work to attract, retain, and grow sales for retailers. > > Verdict: Rated **5.0/5** by 294 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ContactPigeon? ContactPigeon enables eCommerce stores and B2C businesses to engage, retain, and grow customers with unique insights into visitor behaviors, automation flows, and personalized recommendations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 294 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ContactPigeon - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Pricing based on volume of customer profiles. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, Greek - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more ## Features - A/B Testing - CAN-SPAM Compliance - CRM Software - Campaign Analytics - Campaign Management Software - Campaign Scheduling - Contact Management Software - Customer Profiles - Customer Segmentation - Customizable Fields - Drip Campaigns - Email Marketing Software - Email Tracking Software - Event Triggered Actions - Landing Pages/Web Forms - Lead Management Software - Lead Qualification - Marketing Automation Software - Mobile Optimization - Multi-Channel Marketing - Personalization and Behavioral Targeting Software - ROI Tracking - Reporting/Analytics - Segmentation - Social Marketing - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor - Website Visitor Tracking ## Integrations (8 total) - Adobe Commerce - BigCommerce - Meta for Business - Shift4Shop - Shopify - Volusion - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software) ## Related Categories - [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software) - [Email Marketing Software](https://www.capterra.ae/directory/30013/email-marketing/software) - [Customer Data Platform Software](https://www.capterra.ae/directory/31334/customer-data-platform/software) ## Alternatives 1. [Brevo](https://www.capterra.ae/software/132996/brevo) — 4.6/5 (3486 reviews) 2. [Gmail](https://www.capterra.ae/software/202338/gmail) — 4.8/5 (13474 reviews) 3. [Mailchimp](https://www.capterra.ae/software/110228/mailchimp) — 4.5/5 (17642 reviews) 4. [MailerLite](https://www.capterra.ae/software/136603/mailerlite) — 4.7/5 (2318 reviews) 5. [ActiveCampaign](https://www.capterra.ae/software/79367/activecampaign) — 4.6/5 (2564 reviews) ## Reviews ### "Trustworthy team and a good platform for managing campaigns in one place." — 5.0/5 > **Vassilis** | *21 May 2026* | Tobacco | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon gives us one place to manage emails, automations, push notifications, and pop-ups, which has made our customer communication easier to organize. The team is supportive and always there when we need assistance. The platform has played a key role in boosting our sales and revenue since March 2023. Generally, we are satisfied with the platform and the features that it provides us with, and we want to explore ContactPigeon’s new feature, Menura AI. > > **Cons**: We don’t have anything negative to mention, just the occasional lag of the platform, but it’s insignificant. ----- ### "A flexible omnichannel platform for data aggregation, automations, and retail customer engagement" — 5.0/5 > **Maria** | *18 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon provides a strong combination of collecting, organizing, and turning data into, automation and multichannel communication capabilities. We use the platform both for data management and for regular campaign activities, including Viber messaging and a large number of automated customer journeys. At this stage, we have approximately 60 automations active in ContactPigeon and rely on QR codes for our offline stores to support offline-to-online engagement. In addition, we are slowly moving forward with a loyalty program built together with ContactPigeon, although it is still not live. The platform’s ability to support complex workflows, different channels, and customized use cases makes it a valuable part of our marketing operations. The highlight is that the team is always supportive and helps us with our very precise business requirements. > > **Cons**: Unfortunately, the segmentation process can sometimes take longer than expected, and list updates may create delays when we need to act fast. Improvements in this area would make the platform even more efficient. ----- ### "A great partner helping us with our domestic and international accounts" — 5.0/5 > **Vasileios** | *18 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Cart and browse recovery flows are easy to set up and effective. The dynamic coupon pop-ups are useful for growing our subscriber base. One feature we use a lot is custom landing pages. The platform gives us the possibility to personalize it, which in turn creates a more tailored experience for the visitor. > > **Cons**: All in all, t’s been very smooth, we’ve seen great results, however some more advanced implementations require guidance from the team. ----- ### "A complete solution from data management and automation to loyalty programs" — 5.0/5 > **ANASTASIA** | *18 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon gives us a strong set of tools for managing customer communication across different channels. We use the platform for campaign sends, automation, customer data, and right now we are preparing our loyalty program. The platform’s capabilities can cover different types of activations for different stages of the funnel, and this is a really important asset in any marketing tool. At the moment, we have approximately 60 automations running, including transactional flows, cart abandonment, browse abandonment, product recommendations, birthday communications, and other automated touchpoints. Also, the Customer Data Platform helps us work with customer data and supports audience building, personalization, and tracking. We also use QR codes for our physical stores to connect in-store interactions with digital engagement. In addition, we are slowly starting to build a loyalty program with ContactPigeon, even though it is not live yet. > > **Cons**: Segmentation and list updates can sometimes take longer than expected, and improving this area would make the platform even more efficient for marketing actions. ----- ### "Promising automation opportunities and a neat personalization solution" — 5.0/5 > **George** | *22 June 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: From a communication and support perspective, the collaboration has been excellent. I also appreciate the consistent follow-up, clear recommendations, and practical approach of my account manager. We currently use automations that help us reconnect with users based on their browsing and shopping behavior, keeping communication always relevant. The account is currently in the final stage of reintegration, and once it is completed, we have already discussed expanding our automation setup with additional flows. We’re discussing of activating new arrivals, price drop notifications, and a product category automation. > > **Cons**: One area that required attention was some confusion around a discount pop-up for new users. We fixed it immediately with the team's suggested changes, making sure that we will avoid similar cases in the future. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/168153/contactpigeon?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/168153/contactpigeon) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data