--- description: Get detailed information about Reputation usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reputation Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Social Media Analytics Tools Software](/directory/31655/social-media-analytics-tools/software) > [Reputation](/software/167624/reputation-com) # Reputation Canonical: https://www.capterra.ae/software/167624/reputation-com Page: 1 / 9\ Next: [Next page](https://www.capterra.ae/software/167624/reputation-com?page=2) > Reputration management tool that helps teams convert customer feedback \& comments into actionable feedback to manage brand reputation. > > Verdict: Rated **4.4/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Reputation? Designed for multi-location brands looking to build and maintain an online presence by leveraging multi-channel feedback, competitive insights, location-based data, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 184 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Reputation.com - **Location**: Redwood City, US ## Commercial Context - **Pricing Details**: Contact Reputation.com for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, French, German - **Available Countries**: Canada, France, Germany, India, United Kingdom, United States ## Features - Activity Dashboard - Audience Analytics - Campaign Management Software - Collaboration Tools - Competitive Analysis - Competitor Monitoring - Content Management System (CMS) Software - Customer Engagement Software - Customer Experience Management - Customizable Reports - Customizable Templates - Dashboard Software - Data Import/Export - Data Visualization Software - Engagement Tracking - Feedback Management - Hashtag Tracking - Keyword Filtering - Keyword Tracking - Multi-Account Management - Multi-Campaign - Multi-Channel Data Collection - Multi-Channel Distribution - Multi-Language - Natural Language Processing - Negative Feedback Management - Offline Response Collection - Performance Metrics - Post Scheduling - Real-Time Notifications - Reporting & Statistics - Reputation Management Software - Response Management - Review Monitoring - Review Notification - Review Request - Review Sharing - SEO Management - Sentiment Analysis - Social Media Integration - Social Media Monitoring Software - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Tagging - Text Analysis Software - Third-Party Integrations - Visual Analytics - Workflow Management Software ... and 5 more features ## Integrations (23 total) - AdvancedMD EHR - Aline - CDK Global - Denim Social - DrChrono - Dynamics 365 - Entrata - Experity - HubSpot CRM - Meta for Business - Microsoft Power BI - Open Dental - RealPage - Rent Manager - ResMan ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Social Media Analytics Tools Software](https://www.capterra.ae/directory/31655/social-media-analytics-tools/software) ## Related Categories - [Social Media Analytics Tools Software](https://www.capterra.ae/directory/31655/social-media-analytics-tools/software) - [Reputation Management Software](https://www.capterra.ae/directory/30750/reputation-management/software) - [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software) - [Social Media Monitoring Software](https://www.capterra.ae/directory/31028/social-media-monitoring/software) - [Survey Software](https://www.capterra.ae/directory/30092/survey/software) ## Alternatives 1. [UmfrageOnline](https://www.capterra.ae/software/201674/enquetes-maken) — 4.6/5 (1553 reviews) 2. [Google Forms](https://www.capterra.ae/software/176571/google-forms) — 4.7/5 (11363 reviews) 3. [SurveyMonkey](https://www.capterra.ae/software/32728/surveymonkey) — 4.6/5 (10426 reviews) 4. [Sprout Social](https://www.capterra.ae/software/121447/sprout-social) — 4.4/5 (606 reviews) 5. [Determ](https://www.capterra.ae/software/154479/determ) — 4.4/5 (39 reviews) ## Reviews ### "It enables us to know all the comments related to our reputation on all platforms and not leave them without a comprehensive answer" — 5.0/5 > **Mor** | *7 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I loved the Reputation management of reviews and reputation, it proved to be very effective. I loved how Reputation provides us with innovative and customized options to follow all reviews in one space, to help us improve engagement with the audience. I liked the success of Reputation in collecting and classifying reviews from all platforms, it simplifies for us to focus on knowing customer trends on each platform independently and formulating appropriate responses efficiently. The excellent artificial intelligence support made the automated response to reviews appropriate to their content and in real time. > > **Cons**: I did not face any complications, Reputation always collects reviews in real time. > > With Reputation, we did not leave any comment or review without an answer, we were able to remove customer doubts early. ----- ### "Great for a small to medium sized company\!" — 5.0/5 > **Britta** | *9 October 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: You have your own account manager who is very attentive to any needs. > > **Cons**: I think they are best for a smaller company than we have. We have a lot of issues with our information syncing. ----- ### "Great Tool" — 5.0/5 > **Maria** | *9 June 2024* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: It allows us to manage the reputation of our company on Google. > > **Cons**: Their support team isn't as knowledgeable about the program as they should be. ----- ### "Understand what you're getting" — 1.0/5 > **Carrie** | *3 October 2019* | Construction Software | Recommendation rating: 0.0/10 > > **Pros**: Honestly, the only thing I really liked about this was the initial sales pitch. We shopped around and were really sold, and the product wound up being a bit of a joke. > > **Cons**: The people. Aside from the initial sales pitches, we had a terrible onboarding rep. He didn't answer his phone, he didn't train us, he didn't know how the features worked. Turned out, he had been fired, and they never reassigned us anyone. > > We pretty much didn't have an experience using the software at all. We didn't get onboarding (someone got fired and they didn't reassign anyone to us) and then we got reassigned to someone who didn't know what features we had. We asked for our money back, if I am remembering correctly. ----- ### "Makes Social Media Reviews Very Easy to Track" — 4.0/5 > **Sherry** | *26 April 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: It's very easy to use and I love the email notifications when you get a review... especially a bad review. > > **Cons**: Could have more analytics, but that's not a deal breaker. > > You can respond to reviews immediately, especially bad reviews. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.ae/software/167624/reputation-com?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/167624/reputation-com) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data