--- description: Get detailed information about ChatBot usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ChatBot Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [ChatBot](/software/166420/chatbot) # ChatBot Canonical: https://www.capterra.ae/software/166420/chatbot Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/166420/chatbot?page=2) > Cloud-based customer service platform with AI chat, live chat, help desk ticketing, workflow automation, and analytics in one place. > > Verdict: Rated **4.6/5** by 66 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ChatBot? Small to large businesses across ecommerce, retail, marketing, customer service, financial services, healthcare, travel, real estate, and B2B and B2C industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 66 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Text - **Location**: Boston, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: $50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: ChatBot is available across four pricing plans, outlined below. It also comes with a 14-day free trial so you can take it for a test drive before committing to anything. You don’t need to provide your credit card to start the trial. Starter: $42/month (billed annually) or $50/month (billed monthly) Team: $126/month (billed annually) or $149/month (billed monthly) Businesses: $424/month (billed annually) or $499/month (billed monthly) Enterprise: Please contact LiveChat Software directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Bulgarian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Italian, Polish, Portuguese, Spanish, Swedish, Ukrainian - **Available Countries**: United States ## Features - AI Copilot - AI/Machine Learning - Audience Targeting - Augmented Analytics - Automated Responses - Automated Routing - Autoresponders - Chat/Messaging - Chatbot Software - Code-free Development - Customer Support Software - Customizable Branding - Data Import/Export - Geotargeting - Human Handover - Language Detection - Lead Distribution - Lead Qualification - Live Chat Software - Mobile Access - Multi-Channel Communication - Multi-Language - Natural Language Processing - Offline Form - Pre-Configured Bot - Predictive Analytics Software - Proactive Chat - Query Suggestions - Real-time Consumer-facing Chat - Reporting/Analytics - Sentiment Analysis - Speech Recognition Software - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing - Virtual Personal Assistant (VPA) - Workflow Automation ## Integrations (35 total) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions - Magento 2 Mobile App Builder ... and 20 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) - [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software) - [Chatbot Software](https://www.capterra.ae/directory/32448/chatbot/software) - [Artificial Intelligence Software](https://www.capterra.ae/directory/30938/artificial-intelligence/software) - [Conversational Marketing Platform Software](https://www.capterra.ae/directory/31562/conversational-marketing-platform/software) ## Alternatives 1. [ChatGPT](https://www.capterra.ae/software/1049484/chatgpt) — 4.4/5 (404 reviews) 2. [Chatbase](https://www.capterra.ae/software/1053300/chatbase) — 4.3/5 (73 reviews) 3. [Tidio](https://www.capterra.ae/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [Botsonic](https://www.capterra.ae/software/1061327/botsonic) — 4.8/5 (81 reviews) 5. [Tiledesk](https://www.capterra.ae/software/187541/tiledesk) — 4.6/5 (154 reviews) ## Reviews ### "ChatBot works for you when you can't" — 3.0/5 > **Desiree** | *1 April 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Easy to use and set up. You can also sign up for free. One of the best features is that you give it your webpage and it learns everything it can about your services and products and can answer queastions all day even when you are not avaliable. It's also great for use with diffrent languages. > > **Cons**: The price is crazy. Even the smallest package is more expensive than most. > > Overall it was a good experiance the ChatBot knows it's stuff and is extremly helpful in managing customer support. ----- ### "ChatBot is hit or miss" — 3.0/5 > **Verified Reviewer** | *9 July 2025* | E-Learning | Recommendation rating: 6.0/10 > > **Pros**: ChatBot allows you to ask questions without waiting for a customer service representative. It is instant. > > **Cons**: I don't like how the ChatBot presents many drop down menus for a problem I may have. I want the ChatBot to be able to answer without me tailoring the responses for it. > > I am not a huge fan. Maybe once AI becomes better, I will enjoy using ChatBot more than talking to a person. ----- ### "CHATBOT Happy" — 4.0/5 > **Rachel** | *5 March 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Chatbot is a awesome tool because it is innovative, and easy to tailor our needs for clients who need to chat in about patients. > > **Cons**: I dont have complaints on it so far. We've been using it for a while and the benefits have been pretty good > > It is great because it is excellent at understanding natural language and providing instant responses, which is vital in our industry. ----- ### "Chatbot User friendly" — 5.0/5 > **Carlin** | *2 June 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I love that the chatbot is 24/7 availability. Help increase customer response and interaction. Chatbot provides quick answers and reduces human interaction. > > **Cons**: Chatbots can struggle with complex queries, in which can lead to inaccurate results or responses. No human interaction involved. > > Chatbot gives me more confidence in asking questions and getting my questions resolved and allows me to have less interaction with a human. No one is judging you on the questions being asked. ----- ### "Chatbot Review" — 5.0/5 > **Riley** | *10 March 2026* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: It easy very easy to text and email friends, coworkers, and family. I like to use the chat feature very often. > > **Cons**: It takes a while to learn how to use the chatbot feature which makes it hard to see the value for money for usage. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/166420/chatbot?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/166420/chatbot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data