--- description: Get detailed information about NinjaOne usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/30676/itsm/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.ae/software/165889/ninjaone Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/165889/ninjaone?page=2) > Cloud-based IT operations platform for endpoint management, remote monitoring, patch management, MDM, backup, and remote access. > > Verdict: Rated **4.7/5** by 298 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NinjaOne? MSPs of all sizes and internal IT teams in midsize to enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 298 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Singapore and 5 more ## Features - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anti Virus - App Management - Application Management - Application Security - Archiving & Retention - Asset Tracking Software - Automatic Backup - Automatic Patch Deployment - Automatic Scans - Automatic User/Device Recognition - Availability Testing - Backup Scheduling - Chat/Messaging - Cloud Backup - Compression - Customer Support Software - Data Import/Export - Data Security - Deployment Management - Differential Backup - Disaster Recovery Software - Documentation Management - Encryption Software - Endpoint Management - For MSPs - IT Reporting - Incident Management Software - Incremental Backup - Knowledge Base Management - Monitoring - Network Wide Management - Patch Management Software - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Remote Access/Control - Risk Assessment - Screen Sharing Software - Secure Data Storage - Security Management - Simple Network Management Protocol (SNMP) - Software Management - Status Tracking - Templates - VPN Software - Vulnerability Assessment - Vulnerability Scanning ... and 85 more features ## Integrations (157 total) - 1Password SaaS Manager - 3CX - Acronis Cyber Platform - Acronis Cyber Protect - Adlumin - Adobe Acrobat - Android 11 - Apple - Apple Business Essentials - Archon - Armor XDR - Atakama - Autotask PSA - Axonius - Azure Active Directory Domain Services ... and 142 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) ## Category - [IT Service Management (ITSM) Software](https://www.capterra.ae/directory/30676/itsm/software) ## Related Categories - [Remote Support Software](https://www.capterra.ae/directory/30928/remote-support/software) - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.ae/directory/10017/patch-management/software) - [IT Asset Management Software](https://www.capterra.ae/directory/30077/it-asset-management/software) - [Mobile Device Management Software](https://www.capterra.ae/directory/30584/mobile-device-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.ae/software/170018/manageengine-desktop-central) — 4.6/5 (1900 reviews) 2. [Iru](https://www.capterra.ae/software/181954/Iru) — 4.9/5 (502 reviews) 3. [Action1](https://www.capterra.ae/software/180609/action1-rmm) — 4.9/5 (239 reviews) 4. [PDQ Deploy & Inventory](https://www.capterra.ae/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 5. [TeamViewer ONE](https://www.capterra.ae/software/122252/teamviewer) — 4.6/5 (11645 reviews) ## Reviews ### "Fast, clean RMM that just works — reporting could be stronger" — 5.0/5 > **Mohammed** | *15 September 2026* | Computer Networking | Recommendation rating: 9.0/10 > > **Pros**: The interface is clean and fast — you can see every endpoint's status without hunting through menus, which is a big change from older RMM tools. Patch management largely runs itself once policies are set, and remote access connects quickly enough that we can jump on a machine mid-call. Deployment was straightforward, onboarding new devices takes minutes, and support has been responsive when we've needed them. > > **Cons**: Reporting is the weakest area — the built-in reports are fairly basic and custom reporting takes more effort than it should. Scripting and automation work well but the library could be deeper out of the box, so you end up writing a lot yourself. Some add-ons like backup and documentation are priced separately, which adds up, and macOS and Linux support still lags behind what you get on Windows. ----- ### "Powerful endpoint management Tool" — 4.0/5 > **Toms** | *24 August 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: reliable remote access and quick deployment across endpoints. The interface is clean, easy to navigate, and makes daily endpoint management a breeze. > > **Cons**: Pricing can be a bit steep for smaller setups, and ticket management could use a few more advanced customization options > > NinjaOne has been a solid, time-saving tool for our team. Customer support is responsive when needed, and it handles routine monitoring and patching reliably. ----- ### "Reliable RMM That Actually Delivers" — 5.0/5 > **Blake** | *7 May 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: NinjaOne has truly made endpoint management easier. The dashboard provides all the information needed, and it does not feel overwhelming at all. Patching and remote access both work effectively, and this may seem simple, but this is something that few products can achieve. It allows us to save a lot of time that would otherwise be wasted on communication. > > **Cons**: While the initial configuration and setup process may require some more effort than anticipated, particularly while setting up policies and automation, the documentation is fairly good, though one may have to do a bit of digging at times. Not deal breakers by any means, but something to consider nonetheless. > > The thing about NinjaOne is that it’s been that kind of solution where everyone goes about their day because it gets the work done, which is what an RMM should be able to do. The onboarding was a bit of a pain but it got better once things started falling into place. All in all, it's something I would recommend to anyone. ----- ### "Excellent All-in-One IT Management Platform" — 5.0/5 > **Kian** | *2 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: NinjaOne is easy to use, reliable, and makes endpoint management much more efficient. I like how simple it is to monitor devices, deploy updates, manage tickets, and provide remote support from one platform. The interface is clean, deployment is straightforward, and the automation tools save a lot of time. Customer support has also been responsive and helpful when needed. > > **Cons**: There is not much to dislike, but some advanced features can take a little time to learn and configure properly. I would also like to see even more customization options for reporting and dashboards. Overall, these are minor issues compared to the value the platform provides. > > My overall experience with NinjaOne has been excellent. It has improved visibility across devices, made remote access and patch management easier, and helped streamline support workflows. The platform feels dependable and well organized, and it has reduced the amount of manual work required to manage endpoints. I would recommend NinjaOne to teams looking for a strong, easy-to-use IT management solution. ----- ### "NinjaOne - Customer service Nightmare and total money grab" — 1.0/5 > **Robert** | *5 March 2025* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: Screen share/connect software runs smooth and efficient > > **Cons**: Mobile support Billing Account Manager Reporting Automation anything Scripts fail all the time > > We have been using NinjaOne since 2020. While the software served as a decent starting RMM, it often fell short of the promises made, such as the integration with Bitdefender GravityZone and market-comparable pricing for backup solutions. Additionally, it took over three months to discontinue services that were no longer available as add-ons within the portal. As an MSP, we experienced fluctuations in our monthly usage. Despite being sold on a per-seat model, the subscription-based contract required us to notify them five days in advance of any changes. On January 10th, I informed \[sensitive content hidden\], our account manager, via email and phone that we would be transitioning to ConnectWise. I emphasized the need to avoid penalties due to the five-day notification requirement. By March, NinjaOne expressed surprise and delayed the transition by almost three weeks, attempting to extend it beyond the five-day period to charge us for endpoints we no longer had installed. Despite having zero endpoints, they claimed we did not provide a 60-day notice. I advise caution when dealing with NinjaOne, especially if your account manager is Jake Hunter. Ensure all communications are documented, as reducing or terminating services can be challenging. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data