--- description: Get detailed information about Mailtrack usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mailtrack Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Email Tracking Software](/directory/31325/email-tracking/software) > [Mailtrack](/software/164512/mailtrack) # Mailtrack Canonical: https://www.capterra.ae/software/164512/mailtrack Page: 1 / 10\ Next: [Next page](https://www.capterra.ae/software/164512/mailtrack?page=2) > The original email tracker for Gmail. Free, unlimited read receipts: see who opened your email, when, and how many times. > > Verdict: Rated **4.5/5** by 227 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mailtrack? Sales reps, recruiters, agencies, consultants and small teams who send important email from Gmail and need to know whether it was read before deciding when to follow up. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 227 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mailsuite - **Founded**: 2013 ## Commercial Context - **Starting Price**: $2.99 - **Pricing model**: Per User (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Greek, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Campaign Analytics - Campaign Scheduling - Click Tracking - Contact Management Software - Email Management Software - Email Templates - Email Tracking Software - Event Triggered Actions - Mobile Optimization - Real-Time Notifications - Reporting/Analytics - Subscriber Management - Team Management Software ## Integrations (1 total) - Gmail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Email Tracking Software](https://www.capterra.ae/directory/31325/email-tracking/software) ## Related Categories - [Email Tracking Software](https://www.capterra.ae/directory/31325/email-tracking/software) - [Email Marketing Software](https://www.capterra.ae/directory/30013/email-marketing/software) ## Alternatives 1. [GMass](https://www.capterra.ae/software/168452/gmass) — 4.8/5 (1423 reviews) 2. [MailerLite](https://www.capterra.ae/software/136603/mailerlite) — 4.7/5 (2324 reviews) 3. [Constant Contact](https://www.capterra.ae/software/31898/constant-contact) — 4.3/5 (2953 reviews) 4. [iContact](https://www.capterra.ae/software/31513/icontact) — 4.5/5 (604 reviews) 5. [Zoho Campaigns](https://www.capterra.ae/software/147812/zoho-campaigns) — 4.3/5 (317 reviews) ## Reviews ### "Confirmation Message Needed for Accidental Unsubscribes\!" — 4.0/5 > **Chasya** | *22 July 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: I really loved Mailsuite, it helps to show how many people are opening our nonprofit org's newsletter. The tracking is very helpful and we appreciate it being free since we are limited on funds. I would have given 5 stars had it not been for one silly issue that could very easily be fixed: A simple confirmation message when someone accidentally hits "unsubscribe", so it can be undone\! > > **Cons**: There was no confirmation CTA message that came up when I accidentally hit the unsubscribe link\! That link is far too close to the X to "remove unsubscribe once". Since we already have the unsubscribe feature built into our Google Workspace for Nonprofits, we don't need two unsubscribes, so I have always just clicked the X link for remove once when sending out mass emails to our newsletter group. Well, apparently I clicked too close to the Unsubscribe and it unsubscribed our admin account and I could not even send an email to our group. I had to remove Mailsuite\! I didn't even know it had happened until I suddenly got an error message saying our admin account had unsubscribed from its own emails. > > Normally, I love Mailsuite, but when I could not send admin emails to my nonprofit's Google group after accidentally hitting unsubscribe, I had to remove it. This problem could easily be fixed with a simple confirmation CTA message, just like when you go to delete a computer file. Just ask, "ARE YOU SURE?" That way, we wouldn't accidently be able to unsubscribe. Please, please, please fix this\! ----- ### "Free tier offers a lot" — 5.0/5 > **Maddie** | *3 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ability to track emails even on gmail without having the mailtrack signature or the other person knowing\! > > **Cons**: The constant popups to upgrade. I think they may have fixed this now, but it could be my adblocker that blocks it now. > > Overall, very good\! I use it everyday, i love the auto-tracking feature and that the free tier actually offers a lot. ----- ### "Keep a close eye on each mail" — 4.0/5 > **Sumant** | *23 September 2019* | Writing & Editing | Recommendation rating: 9.0/10 > > **Pros**: It immediately sends a notification to me when a receiver has read the mail. This is fantastic. > > **Cons**: As far as I have used this extension of Gmail, I do not find any irrelevant feature with this. I am extremely happy with it. > > My experience with MailTrack is amazing and very handy. It has eliminated all the miscommunication usually happening between me and clients. I am so proud and happy to use as well as recommend others to use it. ----- ### "easy and simple tracking of the email opening" — 5.0/5 > **Devis** | *23 July 2022* | Insurance Software | Recommendation rating: 9.0/10 > > **Pros**: it's simple, free and straight to the point, I recommend it. Even if you think not to use it, try it and you will think of uses both if you are commercial like me and administrators who do not sell > > **Cons**: it works from gmail on a browser but in my case not from external apps such as "easymail for gmail" from windows store > > the experience was positive, it is one of those simple "plugins" that you install without thinking so much, the use is immediate, see the icon of green ticks similar to how the read receipt for messages received on whatsapp ( Do you use it in the USA? I have heard conflicting opinions, in Italy we all have it, absolutely everyone\!). However, for massive sending of emails from google (max 20-100 per day and then to rise, then it becomes spam for google systems) I recommend yetanothermailmerge YAMM plugin for google docs / gmail. In addition to sending the email and monitoring the opening, see if they trash without opening, if the email does not reach its destination and provides you with a final report. All free, all in google and with a "mail merge" function that you may use with microsoft office ----- ### "Do not use" — 1.0/5 > **Verified Reviewer** | *3 October 2023* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: It was great while it worked. It was lovely to see who had read emails. > > **Cons**: Mailtrack had what they called a server issue. Emails sent by my organization all came back to us as unsent, but somehow they were all deleted from our "sent" box and were not in our drafts. So Mailtrack somehow deleted these emails. All had to be done and resent. > > Mailtrack cost us thousands of dollars in lost productivity and their response was "Sorry about that". They also lied to us about how long there had been an issue (we had a problem over a week ago but had not been able to trace it to them at the time). ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.ae/software/164512/mailtrack?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/164512/mailtrack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data