17 years helping Emirati businesses
choose better software
isolved
What Is isolved?
isolved Payroll software, part of isolved People Cloud, enables you to view and process payroll anytime, anywhere, Eliminate errors, inefficiencies and redundancies with an intelligently-connected platform that automates and delivers a “single source of truth” to accelerate results. Employees gain instant access to payroll information from an Adaptive Employee Experience viewable on any device.
Who Uses isolved?
isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals.
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Reviews of isolved
Consistent, efficient, and supportive
Comments: My experience over the years has been excellent. Even when concerns come up, they are addressed and resolved professionally and with empathy.
Pros:
The iSolved platform is well integrated and easy to use. Most recently, the tax team has been phenomenal is resolving time sensitive issues. Their follow up has been appreciated.
Cons:
What I personally like least makes iSolved one of the reasons it works well. Dealing with different teams for different areas can be a challenge but it provides specialist to expert level support while the help desk centralizes and divvies up the tasks as needed.
Isolved Product
Comments: Overall the process has been great when working with Isolved.
Pros:
What I like most about Isolved is that it is user friendly and has alot of capabilities for a HCM software.
Cons:
Isolved Tax Updates See if there are more features to make it more effective.
isolved Response
last month
Thank you for sharing your positive experience with isolved. We have noted your concerns about the tax software and tax updates and will explore ways to address these areas.
Slow cloud performance and website updates crash it about every other month lately
Comments: We are looking at other products but still use it.
Pros:
That it is fairly easy to user for users.
Cons:
Support is bad and cloud performance is slow at least once per week and after web udpates its common that all of our staff have to be sign in manually by a manager because it won't load. Need to upgrade their cloud servers.
Product Solutions Specialist
Comments: All of the staff I've interacted with are friendly and easy to deal with.
Pros:
I like that the system is fairly user friendly.
Cons:
There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is.
isolved Response
4 weeks ago
Thank you for sharing your experience with us. We're thrilled to hear that our team has been providing great support to you. We understand your concerns about the small buttons that make it sometimes hard to identify when there is an issue. We are continuously working to improve the interface and streamline the user experience for our customers. Thank you for choosing isolved, and we look forward to continuing to support your team.
iSolved Review
Comments: Our experience with iSolved is great! We are so happy with their product and customer service is knowledgeable.
Pros:
We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and money with their efficiencies and integrations.
Cons:
Can't say I dislike anything about iSolved. They are awesome!
