---
description: Get detailed information about Kaseware usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kaseware Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Law Enforcement Software](/directory/30222/law-enforcement/software) > [Kaseware](/software/164342/kaseware)

# Kaseware

Canonical: https://www.capterra.ae/software/164342/kaseware

> An all-in-one investigations management platform designed to manage cases, records, evidence, analytics, and more.
> 
> Verdict: Rated **3.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Kaseware?

Designed for corporate security agencies and law enforcement firms, it is a cloud-based investigation management solution that handles incident reporting, investigations, case management, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 3 Reviews |
| Ease of Use | 2.7/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 2.7/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kaseware

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact Kaseware for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Built-In Database
- Case Management Software
- Communications Management
- Compliance Management
- Configurable Workflow
- Contact Management Software
- Criminal Database
- Data Management Software
- Dispatch Management
- Document Management Software
- Evidence Management
- Field Reporting
- For Law Enforcement Agencies
- Incident Management Software
- Incident Mapping
- Incident Reporting
- Intake Management
- Investigation Management Software
- Mobile Access
- Records Management Software
- Reporting & Statistics
- Scheduling Software
- Subject Profiles
- Task Management Software

## Category

- [Law Enforcement Software](https://www.capterra.ae/directory/30222/law-enforcement/software)

## Related Categories

- [Law Enforcement Software](https://www.capterra.ae/directory/30222/law-enforcement/software)
- [Investigation Management Software](https://www.capterra.ae/directory/30572/investigation-management/software)
- [Incident Management Software](https://www.capterra.ae/directory/31332/incident-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.ae/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.capterra.ae/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [Site24x7](https://www.capterra.ae/software/168192/site24x7) — 4.7/5 (344 reviews)
4. [ilert](https://www.capterra.ae/software/207205/ilert) — 4.7/5 (64 reviews)
5. [Datadog](https://www.capterra.ae/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)

## Reviews

### "Great Experience" — 5.0/5

> **Susan** | *8 July 2019* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Significantly improved my time spent on case management.
> 
> **Cons**: There wasn't anything I didn't like about the software.
> 
> Great product, great customer service.

-----

### "Software from 2001" — 1.0/5

> **John** | *23 January 2023* | Architecture & Planning | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. This software is so dated, complicated, difficult to use, not user-friendly. I feel like I am transported back to the year 2001 when I have to use Kaseware.
> 
> **Cons**: Everything. It's overcomplicated and difficult to use.

-----

### "Kaseware Administrator" — 3.0/5

> **Robert** | *21 July 2020* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: The email feature was very helpful,  It is nice to be able to email users from the ticket.
> 
> **Cons**: There were too many selection in this product to choose from and became very hard to use.
> 
> Basically the user would put in a ticket describing their issue,  the bad thing was if the users did not describe the issue correctly it was an issue of trying to figure out what they were wanting.

## Links

- [View on Capterra](https://www.capterra.ae/software/164342/kaseware)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/164342/Kaseware/> |
| en-AE | <https://www.capterra.ae/software/164342/kaseware> |
| en-AU | <https://www.capterra.com.au/software/164342/kaseware> |
| en-CA | <https://www.capterra.ca/software/164342/kaseware> |
| en-GB | <https://www.capterra.co.uk/software/164342/kaseware> |
| en-IE | <https://www.capterra.ie/software/164342/kaseware> |
| en-IL | <https://www.capterra.co.il/software/164342/kaseware> |
| en-IN | <https://www.capterra.in/software/164342/kaseware> |
| en-NZ | <https://www.capterra.co.nz/software/164342/kaseware> |
| en-SG | <https://www.capterra.com.sg/software/164342/kaseware> |
| en-ZA | <https://www.capterra.co.za/software/164342/kaseware> |

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