--- description: Get detailed information about Podium usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Podium Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Podium](/software/164285/podium) # Podium Canonical: https://www.capterra.ae/software/164285/podium Page: 1 / 22\ Next: [Next page](https://www.capterra.ae/software/164285/podium?page=2) > Podium's AI-powered lead conversion platform helps businesses streamline client communication across multiple channels. > > Verdict: Rated **4.3/5** by 523 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Podium? Podium caters to businesses across automotive, health and wellness, home services, and retail industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 523 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Podium - **Location**: Lehi, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Free 14-Day Trial. Pricing starts at $399 per month for our Essentials plan, ideal for small businesses. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - 2-Way Messaging - ACH Payment Processing - Activity Dashboard - Appointment Management - Autoresponders - Billing & Invoicing - Campaign Management Software - Campaign Scheduling - Chat/Messaging - Client Management - Complaint Monitoring - Contact Management Software - Content Management System (CMS) Software - Customer Experience Management - Customer History - Customer Segmentation - Customizable Forms - Customizable Templates - Dashboard Software - Debit/Credit Card Processing - Email Management Software - Engagement Tracking - Feedback Management - For Medical Spas - HIPAA Compliant - In-Person Payments - Interaction Tracking - Lead Capture Software - Lead Generation Software - Lead Management Software - Lead Qualification - Marketing Automation Software - Mass Texting - Message Personalization - Mobile Access - Mobile Payments - Multi-Channel Communication - Multi-Channel Data Collection - Multiple Payment Options - Negative Feedback Management - Offline Form - PCI Compliance Software - Payment Fraud Prevention - Payment Processing Software - Performance Metrics - Real-time Consumer-facing Chat - Review Monitoring - Review Notification - Scheduled Messaging - Survey/Poll Management ... and 22 more features ## Integrations (120 total) - 3C Connect - ABC Ignite - ACS - ALLDATA - AccuLynx - ActiveCampaign - AdvancedMD EHR - Airtable - AroFlo - AthenaPortal - AutoFluent - Autosoft DMS - Bay-Master - CCC ONE - CDK Global ... and 105 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Reputation Management Software](https://www.capterra.ae/directory/30750/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.capterra.ae/directory/30750/reputation-management/software) - [Feedback and Reviews Management Software](https://www.capterra.ae/directory/31024/review-management/software) - [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software) - [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software) - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) ## Alternatives 1. [Trustpilot](https://www.capterra.ae/software/169618/trustpilot) — 4.5/5 (1205 reviews) 2. [Birdeye](https://www.capterra.ae/software/152997/birdeye) — 4.7/5 (704 reviews) 3. [rater8](https://www.capterra.ae/software/177794/rater8) — 5.0/5 (183 reviews) 4. [TrueReview](https://www.capterra.ae/software/210085/truereview) — 5.0/5 (154 reviews) 5. [ReputationStacker](https://www.capterra.ae/software/160682/reputationstacker) — 4.9/5 (46 reviews) ## Reviews ### "Great app, not great customer service" — 4.0/5 > **Jessica** | *5 December 2024* | Furniture | Recommendation rating: 6.0/10 > > **Pros**: How easy everything is to use. Getting client information as well as responding to their inquiries is a breeze > > **Cons**: Not being able to contact a person with issues. Their website does not have a contact me phone number > > Great. As previously stated it is easy to use to great to have all the conversations in their own categories ----- ### "Better options are available" — 3.0/5 > **Julie** | *2 January 2025* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: It was the most cost-effective option at the time we purchased > > **Cons**: Did not like the features, felt like customer service was lacking > > We used Podium as a start-up company, but as we grew, we found that it did not have enough features to meet our needs ----- ### "Podium Texting" — 4.0/5 > **Alexa** | *11 April 2025* | Sports | Recommendation rating: 9.0/10 > > **Pros**: Multiple features to utilize all we need to use Podium for. > > **Cons**: Small glitches which make some tasks harder to use. ----- ### "All in One Customer Contact" — 5.0/5 > **Ryan** | *17 February 2025* | Furniture | Recommendation rating: 8.0/10 > > **Pros**: Easy to use with continually growing features and solutions > > **Cons**: expensive compared to similar software providers > > Easy to manage customer reviews and overall relationship, whether calls or texts ----- ### "Enhances Customer Engagement" — 5.0/5 > **Casey** | *23 September 2024* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: User friendly platform, easy to navigate, easy to connect with dcustomers and manage communications. The messaging function allows for real-time conversations that are personal and direct > > **Cons**: The anayltics dashboard is not very deep and there are times where i didnt receive alerts. > > overall positive eperience, it's obvious their team genuinely wants to help businesses thrive. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.ae/software/164285/podium?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/164285/podium) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data