---
description: Get detailed information about OneSignal usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: OneSignal Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [OneSignal](/software/163452/onesignal)

# OneSignal

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> OneSignal is a customer engagement solution offering email, mobile \&amp; web push notifications, in-app messaging, and SMS.
> 
> Verdict: Rated **4.7/5** by 107 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses OneSignal?

OneSignal empowers over 2M users at mobile-first companies of all sizes to drive retention and revenue growth through a modern omnichannel customer engagement platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 107 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OneSignal
- **Location**: Mountain View, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $9.00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: OneSignal offers a free plan with limited features, after which paid plans start at $9/month and scale based on the channel usage.&#10;&#10;Free: Includes 1 Journey (with 2 steps), 6 Segments, and 2 Data Tags.&#10;&#10;Growth (from $9/month) - Includes  3 Journeys (with 6 steps, 10 Segments, and 10 Data Tags.&#10;&#10;Pro: Custom annual plan - includes 20 Journeys (with 50 steps), 20 Segments and 100 Data Tags.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Canada, China, Croatia and 86 more

## Features

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- App Notifications
- CAN-SPAM Compliance
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Communication Management
- Contact Management Software
- Conversion Tracking
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Drip Campaigns
- Email Management Software
- Email Marketing Software
- Email Tracking Software
- Engagement Tracking
- Event Triggered Actions
- Interaction Tracking
- Marketing Automation Software
- Mass Texting
- Message Personalization
- Mobile Optimization
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Personalization and Behavioral Targeting Software
- Push Notifications Software
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Notifications
- Scheduled Messaging
- Segmentation
- Subscriber Management
- Template Management
- Third-Party Integrations
- Visual Analytics
- WYSIWYG Editor
- Web Notifications
- Workflow Management Software

## Integrations (13 total)

- Adobe Analytics
- Amplitude
- Blueshift by BlueConic
- Bubble
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- Microsoft Visual Studio
- Mixpanel
- Segment
- Shopify
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Email Marketing Software](https://www.capterra.ae/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.capterra.ae/directory/30013/email-marketing/software)
- [Push Notifications Software](https://www.capterra.ae/directory/30969/push-notifications/software)
- [SMS Marketing Software](https://www.capterra.ae/directory/30842/sms-marketing/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software)

## Alternatives

1. [Braze](https://www.capterra.ae/software/155423/appboy) — 4.7/5 (168 reviews)
2. [Xtremepush](https://www.capterra.ae/software/151231/xtremepush) — 4.5/5 (55 reviews)
3. [CleverTap](https://www.capterra.ae/software/155737/clevertap) — 4.4/5 (59 reviews)
4. [ContactPigeon](https://www.capterra.ae/software/168153/contactpigeon) — 5.0/5 (308 reviews)
5. [Customer.io](https://www.capterra.ae/software/174023/customer-io) — 4.7/5 (87 reviews)

## Reviews

### "Reliable push notifications without building everything from scratch" — 4.0/5

> **Furkan** | *15 September 2026* | Design | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about OneSignal is how quickly we can add push notifications to a new product without having to build the whole notification infrastructure ourselves. We use it in SaaS and mobile/web projects, both for client work and some of our own products.&#10;&#10;The SDKs and documentation are generally good, and once the initial integration is completed, sending and managing notifications is very straightforward. I also like having segmentation, scheduling and basic analytics in the same place. For smaller products or early-stage projects, the free and entry-level options make it especially easy to get started.
> 
> **Cons**: The main limitation for me is that some of the more useful features become restricted as the product grows, so you eventually need to look more carefully at the paid plans and usage limits.&#10;&#10;The dashboard is generally easy to use, but some settings around segmentation, users and platform configuration can take a little time to understand at first. Advanced customization may also require additional development work, so it is not completely no-code once your notification flows become more complex.
> 
> Overall, our experience with OneSignal has been positive. We mainly use it as the notification layer for products where we need to reach users without spending too much development time building a custom system.&#10;&#10;For push notifications, it does the core job very well. Integration is relatively quick, the API and SDK support are reliable, and the dashboard gives us enough visibility into delivery and engagement for most projects. It is particularly useful when we are developing and testing new products quickly.&#10;&#10;There are some limitations once you need more advanced segmentation, automation or higher usage, but for SaaS, web and mobile products it has been a reliable and practical solution.

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### "Multi-channel Messaging Program of 2025: OneSignal" — 4.0/5

> **Andrew** | *17 April 2025* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: OneSignal is a reliable customer engagement platform that support in-app messages, push notifications and SMS in one central repository.
> 
> **Cons**: I slightly dislike that OneSignal free tier allocates less advanced customer engagement features compared to paid plans.

-----

### "The Best 'Owned-Media' Platform I've tried." — 5.0/5

> **Elias** | *21 August 2025* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: They have an amazing onboarding and customer support team, which considerably reduces the learning curve. Very easy of use, with amazing features and customization options. I love to have Push notifications, emails and SMS all together.
> 
> **Cons**: If you don´t know how to code, you may rely a lot on the company's IT team or ask a lot of help to One Signal.

-----

### "Great experience" — 5.0/5

> **Paulina** | *24 December 2025* | Broadcast Media | Recommendation rating: 9.0/10
> 
> **Pros**: It’s a great computer program with excellent customer service and innovations that are frequently incorporated into the programming
> 
> **Cons**: Nothing because everything works really well and the Customer Services excellent even when there is a problem they help you out

-----

### "Robust Tool for Enhancing Cross-channel Campaigns" — 5.0/5

> **Joy** | *28 April 2025* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: OneSignal makes it easy to reach customers through mobile and web applications that get enhanced via push notifications, live chat, SMS and social media messaging.
> 
> **Cons**: Ever since I implemented OneSignal, I have never failed to accomplish my customer engagement needs.

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## Links

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