---
description: Get detailed information about TecArt usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: TecArt Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

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# TecArt

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> TecArt connects CRM, helpdesk, projects and business processes for IT and digital service providers on one secure platform.
> 
> Verdict: Rated **4.5/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TecArt?

IT and software companies, digital agencies, and mid-sized service providers (50-250 employees) looking to eliminate disconnected silo solutions. Also public sector organizations in Germany.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 24 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TecArt
- **Location**: Erfurt, Germany
- **Founded**: 1999

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: TecArt pricing is based on the number of users, the required functional scope and the selected billing cycle. Customers can choose between monthly and annual billing. With annual billing, the effective monthly price per user is lower than with monthly payment.

From €19 per user per month, TecArt provides the core functions needed for day-to-day collaboration and customer-related work, including contact management, tasks, appointments, calls, documents and integrated email communication.

From €49 per user per month, organisations also gain access to more extensive operational functions. These include lead and opportunity management, sales processes, quotations and orders, customer service and ticket management, projects, workflows and article management. This level is suitable for companies that want to coordinate customer acquisition, service and internal processes on a shared data basis.

From €79 per user per month, TecArt additionally supports contract management, invoicing, electronic invoices, recurring billing, analysis functions, ERP-related tools and the DATEV Connector. This allows organisations to map more complex commercial processes within the same system and reduce manual transfers between CRM, contract, billing and accounting workflows.

The functional scope can therefore be selected according to the organisation’s current requirements and expanded as processes develop. Pricing is calculated per user, with a minimum of five users. The exact monthly amount depends on whether monthly or annual billing is selected.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Activity Dashboard
- Alerts/Notifications
- Calendar Management
- Contact Management Software
- Data Import/Export
- Document Storage
- Email Management Software
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management Software
- Third-Party Integrations
- Workflow Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software)
- [Order Management Software](https://www.capterra.ae/directory/30225/order-management/software)
- [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (11131 reviews)
2. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17671 reviews)
3. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24184 reviews)
4. [Microsoft 365](https://www.capterra.ae/software/58688/microsoft-365) — 4.6/5 (14144 reviews)
5. [Zoom Workplace](https://www.capterra.ae/software/144037/zoom-video-conferencing) — 4.6/5 (14662 reviews)

## Reviews

### "Super CRM mit vielen Funktionen" — 5.0/5

> **Axel** | *27 September 2022* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Die umfangreichen Funktionen sowie die sehr ausführliche Hilfe bzw. Dokumentation der Software und derer Funktionen. Somit war es möglich in kürzester Zeit die Software lauffähig zu implementieren und die wichtigsten Grundfunktionen nutzen zu können. Die Bereitstellung der Software lief sehr schnell und problemlos ab.
> 
> **Cons**: Die Verteilung von Aufgaben und das Nachhalten des Bearbeitungsstandes könnte einfache gelöst werden. Nach einer kurzen Einarbeitung ist dies jedoch auch mit der bestehenden Implementierung möglich.
> 
> Ein zentrales Tool für alle täglich anfallenden Tätigkeiten. Von Suport Ticket über Lead Management bis zur Rechnung und E-Mail ist alles enthalten. Völliger Ersatz von O365 durch TecArt.

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### "SUPER" — 5.0/5

> **Mustafa** | *21 October 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Übersichtlich, hohe funktionalität, keine Abstürze, keine großartigen Fehler und Umfangreich
> 
> **Cons**: es gibt paar Fehler in den Modulen, wie z.b.: das wenn man einem Kunden eine E-Mail Adresse zuordnet das Sie nicht gleich dem Kontakt zugeordnet werden dies muss man im E-Mail Postfach manuell erledigen\!
> 
> Wir Nutzen derzeit die Free Version und werden noch ein Einrichtungswebinar nutzen\! Das Programm ist soweit perfekt\! Es bringt alles mit\! Manche Module sind schwer zu verstehen aber mit ein bisschen Zeit und Geduld funktionieren diese auch\!

Danke

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### "Erstklassiges CRM Tool" — 5.0/5

> **Marcel** | *29 October 2020* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Einfache Handhabung und Cloudlösung, so dass man geräteunabhängig auf seine Daten zugreifen kann.
> 
> **Cons**: Komplexität der Administration und Anpassung
> 
> Sehr gutes Tool, welches einen Mehrwert auch für Kleinunternehmen liefert.

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### "erste Einschätzung nach ca 1 Monat Nutzung" — 5.0/5

> **Marco** | *13 November 2020* | Machinery | Recommendation rating: 8.0/10
> 
> **Pros**: Der einfache Zugang zu Gruppenmailkonten und die gute Einbindung in die Gesamtsoftware sowie die Integration von ActiveSync zur Handykopplung.
> 
> **Cons**: Die Aktualisierung ist aufgrund der browserbasierten Funktionsweise gewöhnungsbedürftig. Und die Anbindung an ein TAPI-Device ist mir bisher noch nicht gelungen.
> 
> Insgesamt ist der Überblick und die Teamarbeit durch die Nutzung von Aufgaben und gemeinsamen Kalendern super vereinfacht und beschleunigt worden. Vor allem in Zeiten von HomeOffice und Telearbeit.

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### "Super Programm für den Vertrieb" — 5.0/5

> **Verified Reviewer** | *23 November 2023* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: schnelles Kontaktmanagement, Eigene Suchfilter lassen sich schnell und einfach integrieren
> 
> **Cons**: Kundendienst ist manchmal schwer erreichbar,

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## Links

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