---
description: Get detailed information about Telzio usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Telzio Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Telzio](/software/162167/telzio)

# Telzio

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> Cloud phone service offering modern UI for easy confirmation of enterprise features for any sized business. Secure and HIPAA compliant.
> 
> Verdict: Rated **4.5/5** by 34 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Telzio?

Businesses that need modern capabilities, easy deployment, scalable pricing, and reliable service. Ideal for small and medium sized businesses, enterprises, and nonprofits.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 34 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Telzio
- **Location**: Los Angeles, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: $50.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Prices are based on usage. No fixed per-user fees or extra costs for features. All features are included.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management Software
- Customizable Reports
- Dashboard Software
- IVR
- Multi-Channel Communication
- PBX
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Text to Speech
- Third-Party Integrations
- VoIP Software
- Voice Mail

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)
- [VoIP Software](https://www.capterra.ae/directory/30940/voip/software)
- [IVR Software](https://www.capterra.ae/directory/30231/ivr/software)
- [Cloud PBX Software](https://www.capterra.ae/directory/31102/cloud-pbx/software)
- [Cloud Communication Platforms](https://www.capterra.ae/directory/31362/cloud-communication-platform/software)

## Alternatives

1. [Nextiva](https://www.capterra.ae/software/175788/nextiva) — 4.6/5 (914 reviews)
2. [VoIP.ms](https://www.capterra.ae/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
4. [Wildix](https://www.capterra.ae/software/218251/wildix) — 4.7/5 (209 reviews)
5. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (858 reviews)

## Reviews

### "meets my small business needs" — 4.0/5

> **Sarah** | *23 April 2025* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: the flexibility in creating a unique business profile. Allows my small business to have a footprint in making connections with our community without it being expensive
> 
> **Cons**: service is glitchy at times, with dropped calls and inability to hear people.
> 
> Smooth; good customer service, very helpful and informative.

-----

### "Unfamiliar with case use text" — 3.0/5

> **Ashley** | *26 June 2025* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: I like how everything is organized on the website and quick responses in the chat with \[sensitive content hidden\]  I also like the voicemail to text.
> 
> **Cons**: I am not to happy with having to do the branding and the use case.  I understand why it is happening, but it is just more work for me, since I am the only employee as a therapist.  I understand that it was suggested that I have my own website, so clients can consent to the use case.  I believe it is direct-to-direct communication.  Well, just another thing to do, and it is slowing me down from texting clients.  Not to mention, it seems a bit confusing.  On another note, can I suggest a separate file to store all of my clients number's, with an additional code to get into.  Currently, I have client's and friends together on my contact list.

-----

### "Best phone service for Schools" — 5.0/5

> **Warren** | *9 June 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Great price for a place with lots of internal calls and limited outside.  Not paying per line is THE BEST\!\!\!
> 
> **Cons**: Limited to the number of phone numbers you buy, so each line does not have its own number.  Not an issue for us with classroom phones.
> 
> Service is great.  Easy to speak to a real person, and the few issues we had were solved immediately

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### "TELZIO - \[sensitive content hidden\] are the prime example of Client Support and Management" — 4.0/5

> **Harvey** | *7 October 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: \[sensitive content hidden\] from support and \[sensitive content hidden\] from accounts have been very helpful and replied instantly and I do mean instantly. Their replies are so fast, they make your ex’s texts look like they’re coming by carrier pigeon.
They have the best Visual Call Flow Feature in the market IMHO. I mean it really simplifies everything, from incoming to outgoing.
> 
> **Cons**: the suggestion feature is kinda slow. i mean if you want to get some features added, you need to have a majority number of votes in and this could take years or sometimes never.
> 
> Wonderful, the best money can buy. \[sensitive content hidden\] from accounts and \[sensitive content hidden\] from support, have been very helpful in solving and assisting us. they even offered us cost-effective alternative options to lower our costs. that says it all.

-----

### "Simple to use VoIP solution" — 5.0/5

> **Clarelle** | *19 May 2025* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use web dashboard and mobile app. The company uses this on both their work computers and mobile. 

Customer support is always responsive. Any issue you have with Telzio can easily be troubleshoot if you look at their FAQ page.

Setup is straightforward, and managing users, numbers, and call flows is seamless.
> 
> **Cons**: Honestly, we have no complaints so far. As I mentioned, customer support is always responsive if there is an issue.
> 
> We use Telzio daily to monitor phone calls for internal quality assurance and to easily update call flows or recorded messages—such as changes to store hours. We've also had a great experience with their customer service, which has been consistently responsive and helpful.

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## Links

- [View on Capterra](https://www.capterra.ae/software/162167/telzio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/162167/Telzio/> |
| en-AE | <https://www.capterra.ae/software/162167/telzio> |
| en-AU | <https://www.capterra.com.au/software/162167/telzio> |
| en-CA | <https://www.capterra.ca/software/162167/telzio> |
| en-GB | <https://www.capterra.co.uk/software/162167/telzio> |
| en-IE | <https://www.capterra.ie/software/162167/telzio> |
| en-IL | <https://www.capterra.co.il/software/162167/telzio> |
| en-IN | <https://www.capterra.in/software/162167/telzio> |
| en-NZ | <https://www.capterra.co.nz/software/162167/telzio> |
| en-SG | <https://www.capterra.com.sg/software/162167/telzio> |
| en-ZA | <https://www.capterra.co.za/software/162167/telzio> |

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