Sympa HR

Sympa HR

by Sympa

Who Uses Sympa HR?

Sympa HR is flexible and designed to fit your precise needs. We are proud of our track record with more than 600 diverse customers in more than 50 countries, from multinationals to start-ups.

What Is Sympa HR?

Sympa HR was designed to improve the lives of HR professionals across the world. We provide international companies with an aggregated, clear view of all their people data and offer unlimited integrations to other software. Sympa supports smart decision-making and helps automate routine tasks. Backed up with great customer support, it is currently used by more than 700 organisations worldwide and has one of the highest customer satisfaction rates of any HR technology in Europe.

Sympa HR Details

Sympa

https://www.sympa.com

Founded 2005

Sympa HR Pricing, Cost & Reviews - Capterra UAE 2020

Sympa HR does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Sympa HR Features

Human Resource Software
360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting
Individual Development Plans
Onboarding
Performance Management
Recruitment Management
Succession Planning
Training Management
Budgeting/Forecasting
Contractor Management
Employee Lifecycle Management
Employee Scheduling
Labor Forecasting
Performance Metrics
Recruitment Management
Skills Tracking
Time & Attendance Management
Variable Workforce

Sympa HR Reviews

Showing 5 of 10 reviews

Overall
4.6/5
Ease of Use
4.5/5
Customer Service
4.6/5
Features
4/5
Value for Money
4.6/5
Wouter H.
HR Director
Sports, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/03/2020

"Great and most of all user friendly software!"

Comments: Great experience, super to use and implemented software. Next to that we are in charge of changing the system. No super high consulting costs. What you see is what you get, and it works great!

Pros: Adaptability, Look & Feel, Implementation

Cons: Because of the enormous options, it took a while for me to have the right scope for implementation

Vendor Response

by Sympa on 25/06/2020

Hi Wouter,
Thanks for your review!
And yes, you're right - Sympa HR can be implemented and configured in so many ways!

If you need any further help with development of your system, don't hesitate to contact your dedicated Customer Success Manager, who can guide you through our Best Practice site and help you pinpoint your needs.

Wouter, thanks for being with us and enjoy your smoother HR ride with Sympa!

  • Reviewer Source 
  • Reviewed on 05/03/2020
Katri O.
henkilöstöpäällikkö
Education Management, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/01/2020

"Sympa makes everyday HR-life easier"

Comments: Sympa is well-functioning Hr-system from employee journey from start to finish. Reporting also works.

Pros: Sympa is easily customizable to the customer's needs

Cons: Sympa does not always provide a quick response to customer's software problems. Sympa Support is wery often busy.

Vendor Response

by Sympa on 25/06/2020

Hi Katri, thanks for your review!
We are really sorry to hear that your experience of our customer support has not lived up to your expectations! We're continuously developing our processes and working methods, with customer satisfaction.

We surely take your feedback seriously, thank you again for sending it.

Please remember you can also call us or contact us via the Support Chat, found from our Support Portal.
The Support Portal also contains guides regarding Sympa HR and its features and functionalities. We hope you find them useful :)

Let us know, if there's anything we could help you with. And I hope you get to enjoy your smoother HR ride with Sympa HR!

  • Reviewer Source 
  • Reviewed on 23/01/2020
Anna F.
HR BP
Gambling & Casinos, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 17/03/2020

"Sympa helped us change the way of working"

Comments: The easy access to the system and information has helped everyone in the organization a lot.

Pros: With Sympa the time consumption of making reports and administrative tasks were reduced by at least 70 %. The managers love the easy access to all information about their employees that they needed to ask HR about before. It looks good and is easy to access. Sympa was a great help in setting up the system in the best way for our organisations needs. I fell that Sympa listens to the customers needs and is trying to develope the system frequently.

Cons: I still miss a good feature to work with appraisals. It fells a little bit edgy still and we have to invent and priorize a little to much to make the form/feature good.

Vendor Response

by Sympa on 25/06/2020

Wow Anna, amazing impact in efficiency with the reduced time consumption! Very well done, and thank you for sharing these results!

Maybe the new multi-edit tool could ease some of your pain when it comes to handling appraisals?

Don't hesitate to reach out to our support or your dedicated Customer Success Manager, if you have any further questions!
Thanks for being with us and enjoy your smoother HR ride!

  • Reviewer Source 
  • Reviewed on 17/03/2020
Morris N.
Legal Trainee
Information Technology & Services, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 08/05/2020

"Easy to use "

Pros: I like that all the necessary information about my employment is found in the same place with ease.

Cons: As an end user it is hard to single out any specific feature related con.

Vendor Response

by Sympa on 25/06/2020

Thank you Morris!
Sounds great! Happy to hear from a satisfied end-user.
Enjoy your smoother HR ride, and let us know if we can help you further.

  • Reviewer Source 
  • Reviewed on 08/05/2020
Kati N.
HR Coordinator
Design, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/02/2020

"HR software that is supereasy to modify"

Comments: I really enjoy working with Sympa. It is so easy to modify and I always get brilliant support from Sympa when needed.

Pros: It is quick and easy to modify to meet your needs. I like the graphics and symbols.
You can count on that it improves all the time and you can get new versions.

Cons: Some sections are a bit out of date and inflexible, like recruiting pages.

Vendor Response

by Sympa on 25/06/2020

Thank you for your review Kati!

We also love our support - they are simply amazing!

Thanks, your thoughts on recruitment have been sent to product development. Any further comments and feature requests can be sent to our Support, who will make sure they reach or development team.

Your review is super appreciated, and we hope you get to fully enjoy your smoother HR ride with Sympa!

  • Reviewer Source 
  • Reviewed on 03/02/2020