--- description: Get detailed information about HENO usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HENO Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/30596/physical-therapy/software) > [HENO](/software/161918/heno) # HENO Canonical: https://www.capterra.ae/software/161918/heno Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/161918/heno?page=2) > HENO is an All-In-One Physical Therapy Software built by PTs for PT, OT, and Speech Clinics. 5 Min Evals here you come\! > > Verdict: Rated **4.4/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HENO? Physical, Occupational, Speech, and Massage Therapists ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 48 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HENO - **Location**: Orlando, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: $99.00 - **Pricing model**: Flat Rate - **Pricing Details**: Professional plan: $150/month/provider Contact HENO for custom pricing - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Care Plan Management - Charting - Claims Management Software - Client Portal - Document Management Software - EMR/EHR - Exercise Library - For Medical Purposes - For Physical Therapy - HIPAA Compliant - Insurance Management - Inventory Management Software - Medical Billing Software - Multi-Location - Patient Portal Software - Patient Records Management - Patient Scheduling System - Physician Scheduling - Practice Management - Progress Notes - Progress Tracking - Recurring Appointments - Rescheduling - SOAP notes - Self Service Portal - Treatment Planning ## Integrations (4 total) - CardConnect - InterFAX - Oracle Service - pVerify ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Physical Therapy Software](https://www.capterra.ae/directory/30596/physical-therapy/software) ## Related Categories - [Physical Therapy Software](https://www.capterra.ae/directory/30596/physical-therapy/software) - [Occupational Therapy Software](https://www.capterra.ae/directory/30814/occupational-therapy/software) - [Medical Practice Software](https://www.capterra.ae/directory/20029/medical-practice-management/software) - [Appointment Reminder Software](https://www.capterra.ae/directory/30997/appointment-reminder/software) - [Patient Portal Software](https://www.capterra.ae/directory/30857/patient-portal/software) ## Alternatives 1. [Fusion](https://www.capterra.ae/software/136876/pediatric-therapy-emr) — 4.3/5 (717 reviews) 2. [ChiroTouch](https://www.capterra.ae/software/48210/chirotouch) — 4.1/5 (1134 reviews) 3. [Jane](https://www.capterra.ae/software/178984/jane-app) — 4.8/5 (536 reviews) 4. [zHealth](https://www.capterra.ae/software/162807/zhealthehr) — 4.6/5 (128 reviews) 5. [WebPT](https://www.capterra.ae/software/92920/webpt) — 4.2/5 (484 reviews) ## Reviews ### "Ease of Use" — 4.0/5 > **Makayla** | *11 November 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I appreciate the look of how it is set up. > > **Cons**: There are some things I wish I could customize more fully, and wish I had a little more control over it all. > > I have enjoyed it and am very found of it. ----- ### "Useful and great customer service" — 4.0/5 > **Molly** | *6 November 2024* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: Customer service Scheduling patients Experience feature > > **Cons**: Tracking insurance Running reports- would like to run a productivity report ----- ### "PT x 35 yrs, PT clinic Owner, Consultant, student clinical trainer" — 2.0/5 > **Thomas** | *11 December 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Initial personable entry Personel. Located in Florida, Eastern time zone. Promises of connected EMR n billing > > **Cons**: Rude case managers, misinformation from case managers. Poorest communication, very slow and my contacts were moved to Arizona mid-experience, so 3 hrs behind to start. Overall the poorest of Billing service in my 40 year career. Bullying attitudes \!\! > > I’ve had 2 case managers in 35 years with OTHER EMR n billing services and and a 24 hour turnaround with ALL communications. WITH HENO, In less than 2 years I’ve had 2 case managers and lucky to get a response in a week. Bullys\!\! I chose Heno because their ‘promised’ services and they located were in Florida where my business was located. Initially very nice n likable, then the ‘honey is over’ with changes in services n no notification. Over the last year, my case manager had decreased her hours and moved to AZ with no notification. The communication turn around went from 3 day average to over a week. Be forewarned of HENO’s bait n switch tactics. Also be aware that you are dealing with software engineer owners. The potential for vindictive actions against your complaints is real. ----- ### "EMR was okay, billing service wasn't worth the money" — 4.0/5 > **Lauren** | *10 March 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: - ability to customize intake paperwork and evaluation templates - multiple data points, which makes for robust reporting - ability to setup fee schedules for clearer look at billing and AR - built in fully functional fax - group email and text > > **Cons**: - the billing service; they were nice, but I still ended up having to do a lot myself - there were several glitches that were not acceptable with a healthcare platform; for example, a few different therapists inadvertently sending the report of one patient to another due to a glitch with their email service - customer service tried to do the right thing, but they were sometimes hard to get ahold of or required me to > > We switched to HENO because we wanted the billing service and a robust system. While it is a robust system, we had a few issues that made it difficult to use at times. We had a decent amount of trouble with the billing service. For example, they would call one of our payers and just take the standard answer they got instead of investigating whether what the rep said was actually true. We considered removing the billing service and just doing the EMR, but that was pretty expensive so we decided to just switch. ----- ### "Heno - the ALL in ONE solution every therapy companies needs\!" — 5.0/5 > **Justin** | *24 October 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ease of use - my staff have been able to learn Heno in the matter of minutes. Quickly schedule an appointment with 1 click and name search , check eligibility, collect copays, Auto Posting for electronic payments, instant messaging to contact staff in other locations, faxing, daily reporting to show the office productivity (cancel, no show %, amount collected cash/credit/check along with the full outcome how much money we made). This is the most adaptable software we have used where you can customize it to meet your needs and help streamline your staff process and save time to create a better patient experience. > > **Cons**: I don't have any cons but I will say the software team is always implementing new/updating options to make it even easier to use and navigate and help streamline my practice. > > Heno has been the best EMR system we have used. I do all the hiring and training in our busy outpatient PT practice with 40 + new patient evaluations per a week. So being able to have a program that is super easy to use and quick to train someone was ideal. Having everything all in one place doesn't just make my life easier it makes my staff be more efficient and cuts monthly costs down. Heno has scheduling, billing, faxing, documentation, marketing, reporting, patient online portal (they can schedule, make payment), email/phone/text appointment reminders, General Store (for wellness and or self pay items that is seperate from the insurance billing), along with graphs to see how many physician referrals you get per week/month/year. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/161918/heno?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/161918/heno) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data