---
description: Get detailed information about OptimoRoute usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: OptimoRoute Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Logistics Software](/directory/30081/logistics/software) > [OptimoRoute](/software/161579/optimoroute)

# OptimoRoute

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> OptimoRoute is the \#1 route optimization and route planning platform for delivery, field service, and logistics companies.
> 
> Verdict: Rated **4.6/5** by 268 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses OptimoRoute?

Over 3,500 of the world’s most recognizable delivery, field service, and logistics companies use OptimoRoute to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 268 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OptimoRoute
- **Location**: Palo Alto, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $35.10
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A 30-day free trial is available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Croatian, English, French, German, Russian, Spanish, Thai
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- 3PL Management
- Alerts/Notifications
- Customer Management
- Delivery Tracking
- Demand Forecasting
- Dispatch Management
- Driver Management
- Electronic Signature
- Employee Management
- Fleet Management Software
- GPS
- Import/Export Management
- Inventory Management Software
- Job Management
- Label Printing Software
- Live Driver Tracking
- Mileage Tracking Software
- Mobile Access
- Mobile Signature Capture
- Order Entry Software
- Order Management Software
- Performance Metrics
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Route Optimization
- Routing
- Scheduling Software
- Service History
- Status Tracking
- Technician Management
- Third-Party Integrations
- Traceability
- Warehouse Management Software
- Work Order Management

## Integrations (6 total)

- Dynamics 365
- NetSuite
- Oracle Fusion Cloud ERP
- Salesforce Platform
- Shopify
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Logistics Software](https://www.capterra.ae/directory/30081/logistics/software)

## Related Categories

- [Logistics Software](https://www.capterra.ae/directory/30081/logistics/software)
- [Route Planning Software](https://www.capterra.ae/directory/30944/route-planning/software)
- [Field Service Management (FSM) Software](https://www.capterra.ae/directory/10009/field-service-management/software)
- [Food Service Distribution Software](https://www.capterra.ae/directory/20024/food-service-distribution/software)
- [Food Delivery Software](https://www.capterra.ae/directory/30861/food-delivery/software)

## Alternatives

1. [Elite EXTRA](https://www.capterra.ae/software/131389/elite-extra) — 4.7/5 (388 reviews)
2. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1487 reviews)
3. [Samsara](https://www.capterra.ae/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (1034 reviews)
4. [Spoke Dispatch](https://www.capterra.ae/software/210604/Spoke) — 4.8/5 (105 reviews)
5. [Driv.in](https://www.capterra.ae/software/147906/driv-in) — 4.7/5 (150 reviews)

## Reviews

### "Value adding Route Optimizing application" — 5.0/5

> **Edison** | *30 October 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Other than the application itself, the support people and the developers taking extra mile to accomodate requests and modifications catering the personalized business requirements.
> 
> **Cons**: Limited visual customization of the web application.
> 
> Fantastic, very professional interaction with the team, simple and easy data access.

-----

### "GREAT APP TO USE FOR DELIVERIES/SERVICES" — 4.0/5

> **Leanne** | *20 December 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: LOVE the tracking and location on it, as I am the owner of a snow clearing company and we use it to show customers who are away that their property is being cleared.  The tracking also allows customers to see when you are on the way and exactly where you are.  The Data Management is great, because it allows you to go back and see the proof by way of pictures, but also helps when I do the monthly billing.  This was also such an easy program to learn so there was no steep learning curve.  Great value for your money\!
> 
> **Cons**: Wish it could integrate an accounting program so it could be automatically set up to generate invoices based on time spent at properties.

-----

### "Senior Delivery Program" — 3.0/5

> **Clorisa** | *11 March 2025* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Tracking my drivers live time status, knowing immediately if the delivery was successful or not.
> 
> **Cons**: Not able to organize large apartment buildings. The plan route function not being the same each time.
> 
> Good experience easy to use. Very few complaints, just want to be able to use the plan route feature for large apartment buildings as well.

-----

### "Woodberry Wine" — 5.0/5

> **Eric** | *3 August 2026* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: When a driver of a route calls in it is easy to switch it to another driver. I also like the aspect of adding pictures to the deliveries on the app.
> 
> **Cons**: It doesn't adjust to construction on the routes. Some locations don't appear you have to manually put them in.
> 
> It has been great tool in routing for delivering wine and picking up wine. When there is a discrepancy with deliveries the pictures are saved to the date and the location, easy search and find.

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### "Powerful Route Planning with Some Real-World Limitations" — 5.0/5

> **rasa** | *16 December 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about OptimoRoute was how clearly and quickly it turns complex delivery schedules into practical, workable routes. In particular:&#10;&#10;Smart route optimisation that realistically accounts for time windows, service times, driver hours, and vehicle capacity&#10;&#10;Easy visibility of routes on the map, making it simple to spot inefficiencies or last-minute changes&#10;&#10;Reliable ETA calculations that help with planning and customer communication&#10;&#10;Flexibility to adjust jobs, priorities, or constraints without rebuilding everything from scratch
> 
> **Cons**: What I liked least about OptimoRoute was that, while it’s very powerful, it can sometimes feel too rigid for real-world logistics. In particular:&#10;Limited flexibility for on-the-day changes once routes are optimised&#10;Doesn’t always reflect local or driver-specific knowledge, which can lead to impractical sequencing&#10;Manual tweaking can be time-consuming when handling exceptions or last-minute jobs&#10;Learning curve for setting up constraints correctly to get truly accurate results&#10;It works best with clean, predictable data, but in fast-moving or highly variable operations it can feel restrictive.
> 
> Overall, my experience with OptimoRoute has been very positive. It’s a strong planning tool that significantly reduces route-planning time and brings structure and consistency to complex delivery schedules. The optimisation engine is powerful and handles time windows, capacities, and service times well, which makes planning far more efficient than manual methods.&#10;&#10;That said, it works best when the data and constraints are well set up, and some real-world flexibility and local knowledge still need to be applied by the planner. Once configured properly, though, it’s a reliable system that supports better decision-making, improves visibility, and helps keep operations running smoothly.

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