--- description: Get detailed information about Solutionreach usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Solutionreach Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Dental Software](/directory/20027/dental/software) > [Solutionreach](/software/160916/solutionreach) # Solutionreach Canonical: https://www.capterra.ae/software/160916/solutionreach Page: 1 / 11\ Next: [Next page](https://www.capterra.ae/software/160916/solutionreach?page=2) > We help practices save time, grow revenue, and run smoothly. > > Verdict: Rated **3.8/5** by 236 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Solutionreach? Solutionreach is built for medical practices and healthcare enterprises seeking to connect with their patients, with simpler scheduling, reminders, intake, surveys and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 236 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 3.5/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Solutionreach - **Location**: Lehi, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: $329.00 - **Pricing model**: Flat Rate - **Pricing Details**: What's included in the Solutionreach platform: Two-way texting, HIPAA-consent, automated reminders, automated recall, appointment confirmation, quick message templates, message flagging, marketing campaigns, waitlist, customization, group messages, missed appointment messages, patient loyalty surveys, reports and analytics, robust patient newsletter template library, patient referrals, team chat, birthday messages. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Approval Process Control - Automated Responses - Automated Scheduling - Availability Management - Billing & Invoicing - Call Reminders - Campaign Management Software - Client Database - Confirmations/Reminders - Contact Management Software - Customizable Templates - Email Reminders - For Optometrists - Keyword Tracking - Marketing Automation Software - Mass Texting - Medical Billing Software - Mobile Access - Multi-Channel Communication - Multi-Language - Multi-Location - Online Payments - Online Scheduling - Patient Communications - Patient Education - Patient Intake - Patient Portal Software - Patient Questionnaires - Patient Records Management - Payment Processing Software - Recurring Appointments - Reporting/Analytics - Rescheduling - Response Management - Review Monitoring - Review Notification - Review Request - Review Sharing - SEO Management - Sentiment Analysis - Social Media Integration - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Two-Way Communication ... and 10 more features ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Dental Software](https://www.capterra.ae/directory/20027/dental/software) ## Related Categories - [Dental Software](https://www.capterra.ae/directory/20027/dental/software) - [Optometry Software](https://www.capterra.ae/directory/10038/optometry/software) - [Appointment Reminder Software](https://www.capterra.ae/directory/30997/appointment-reminder/software) - [Patient Engagement Software](https://www.capterra.ae/directory/31085/patient-engagement/software) - [Patient Management Software](https://www.capterra.ae/directory/30780/patient-management/software) ## Alternatives 1. [Weave](https://www.capterra.ae/software/141842/weave) — 4.3/5 (668 reviews) 2. [Carepatron](https://www.capterra.ae/software/195467/care-patron) — 4.4/5 (843 reviews) 3. [Acuity Scheduling](https://www.capterra.ae/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews) 4. [ClinicSense](https://www.capterra.ae/software/178722/clinicsense) — 4.8/5 (648 reviews) 5. [Goldie](https://www.capterra.ae/software/1036086/goldie) — 4.8/5 (1129 reviews) ## Reviews ### "Solutionreach is modern but very specific about scheduling templates" — 3.0/5 > **Olivia** | *2 December 2024* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: Solutionreach links with our other software to allow scheduling at our clinic. > > **Cons**: The software is very specific about templates for scheduling, and we cannot differentiate between different appointment types. > > Because we cannot distinguish between different appointment types in our SR template, we frequently have patients self-scheduling in time slots that don't work, which requires reaching out to the patient. This prevents the fully independent scheduling process some patients prefer. ----- ### "Good Software Product" — 4.0/5 > **Holly** | *14 May 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Solutionreach is an easy system to navigate. Being able to see the conversation thread is invaluable. > > **Cons**: Occasional errors on sending messages and occasional system issues created problems. ----- ### "Optical Awesomeness" — 5.0/5 > **Reagan** | *27 March 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The ease of communication with our patients without having to use our personal cellphones is something that I really like. Occasionally we find some bugs and issues, but for the most part there are none. They have great customer support and value for money. Email management and campaigns are also great, and the security is on top\! > > **Cons**: I dislike that sometimes it sends out the wrong text messages to patients through our main system, but other than that, there is nothing wrong with it\! > > Overall, I love it, it is super easy to navigate and we have very minimal problems with it. I can say that it is one of the best systems to use for an eye doctor's office\! ----- ### "Do not trust this company" — 1.0/5 > **Paul** | *27 August 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: The texting seemed to work okay. The appointment reminders worked generally. The character limit needs improvement. > > **Cons**: BUYER BEWARE. YOU HAVE BEEN WARNED. We detrimentally relied on assurances by sales rep \[sensitive content hidden\] that we could cancel at anytime. I specifically discussed Solution Reach's reputation for pulling this exact tactic--guess what? They pulled it on us as well. I highly recommend you consider other options. They did not honor his assurances. His Contacts Manager, \[sensitive content hidden\], dismissed my experience with the company and basically told me tough luck. In my experience and in my opinion, this is not a reputable company to contract with. if they treat medical doctors this way, don't expect to be treated any better. Steer clear. > > Recommend you work with a reputable company who honors the assurances of their sales staff. We trusted the sales rep. Big mistake ----- ### "Solutionreach review" — 4.0/5 > **Megan** | *16 January 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Conversations, recalls, newsletters are all very easy to use. They've helped us a lot over the years. > > **Cons**: I wish it wrote back to our PM "better". It would be more effective. > > Support is hit or miss some years. Overall I've had a good experience and would recommend them. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.ae/software/160916/solutionreach?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/160916/solutionreach) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data