--- description: Get detailed information about Qminder usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Qminder Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/30087/scheduling/software) > [Qminder](/software/160462/qminder) # Qminder Canonical: https://www.capterra.ae/software/160462/qminder Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/160462/qminder?page=2) > Qminder is the leading in-person service platform for managing appointments, walk-ins, and queues in brick-and-mortar environments. > > Verdict: Rated **4.8/5** by 93 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Qminder? Qminder helps brick-and-mortar organizations in the public sector, healthcare, retail, finance, and education modernize how they manage appointments, walk-ins, and in-person service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 93 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Qminder - **Location**: London, UK - **Founded**: 2011 ## Commercial Context - **Starting Price**: $429.00 - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Mexico, United Kingdom, United States ## Features - Alerts/Notifications - Appointment Management - Availability Management - Calendar Management - Contact Management Software - Customer Database - Customizable Forms - For Government - Online Booking - Pre-Registration - Prioritization - Process/Workflow Automation - Public Waitlist - Queue Management - Reminders - Reporting & Statistics - SMS Messaging - Self Check-In/Check-Out - Self Service Portal - Third-Party Integrations - Waiting Time Tracking - Waitlist Status Tracking - Watch List ## Integrations (9 total) - Acuity Scheduling - Gmail - Okta - OneLogin - Pipedrive - Slack - SurveyMonkey - Typeform - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Scheduling Software](https://www.capterra.ae/directory/30087/scheduling/software) ## Related Categories - [Scheduling Software](https://www.capterra.ae/directory/30087/scheduling/software) - [Government Software](https://www.capterra.ae/directory/20048/government/software) - [Appointment Scheduling Software](https://www.capterra.ae/directory/30757/appointment-scheduling/software) - [Visitor Management Software](https://www.capterra.ae/directory/10020/visitor-management/software) - [Waitlist Software](https://www.capterra.ae/directory/31495/waitlist/software) ## Alternatives 1. [Archie](https://www.capterra.ae/software/1023304/archie) — 4.9/5 (81 reviews) 2. [Vizito](https://www.capterra.ae/software/147970/vizito) — 4.7/5 (168 reviews) 3. [The Receptionist for iPad](https://www.capterra.ae/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews) 4. [Swiftlane](https://www.capterra.ae/software/1021069/swiftlane) — 4.6/5 (88 reviews) 5. [WaitWell](https://www.capterra.ae/software/1018455/waitwell) — 4.9/5 (84 reviews) ## Reviews ### "Perfect for getting rid of physical lines and improving customer wait times." — 5.0/5 > **Dana** | *20 May 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The key benefit of Qminder is its ability to turn waiting into a streamlined, digital experience, significantly boosting customer satisfaction. It also unburdens our agents from managing queues, letting them concentrate fully on assisting clients. With its intelligent routing, customers are always guided to the correct service station. > > **Cons**: This platform has been completely satisfactory for me; I can't find any negative aspects to mention. > > Qminder makes it easy for our customers to check in and get a spot remotely from their own phones, even before they arrive at the branch. What's more, the platform gathers key information about customer wait times, how long we spend serving them, the number of people we receive per hour, day, or service, and our team's productivity. ----- ### "Less wait times" — 5.0/5 > **Kimberly** | *27 April 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I enjoyed about Qminder was the ability to see who was waiting and how long. Qminder had helped while I worked registration to know who was waiting to be registered for a test or arrived for a scheduled test. I, also, enjoyed being able to see how many I serviced in a day. > > **Cons**: What I did not like about Qminder is nothing. I enjoyed everything about this program as it made the job easier to be able to properly service those coming in for scheduled test or outpatient testing. > > My overall experience is positive. As I said prior, the ability to be able to see those waiting and for how long was beneficial to avoid long wait times and late appointments. ----- ### "Qminder needs minor updates." — 4.0/5 > **Henry** | *20 May 2025* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: Exceptionally easy to set up and use, turning chaotic check-ins into seamless, customer-friendly queues > > **Cons**: Limited front-end customization (e.g., iPad/TV messages, check-in form fields) can feel restrictive. > > Simple and user-friendly interface that improves customer flow and reduces wait times. Limited customization may not fit all business workflows. ----- ### "Q-Might as well get it" — 5.0/5 > **Mark** | *14 June 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: I like being able to customize the clients by using their name and not assigning a number. It makes it feel more professional and personal. > > **Cons**: While not necessarily a least like, they are a bit slower to work out software glitches and errors. You can point it out and get a response from their engineers at some point. > > Overall, it does help solve que issues and customer satisfaction. I know larger companies like AT\&T have used them as well. ----- ### "Great HIPAA compliant program" — 5.0/5 > **Jason** | *17 May 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Really great program. Makes appointments much more efficient. Saves us so much time getting the customers information ahead of time. Extra perk that this service is HIPAA compliant > > **Cons**: The design isn’t quite as robust looking as other programs I’ve used. > > The user experience is quite easy and straightforward. Even our older patients who aren’t as tech savvy can use it ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/160462/qminder?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/160462/qminder) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data