---
description: Get detailed information about Centrical usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Centrical Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/30817/employee-engagement/software) > [Centrical](/software/160243/gameffective)

# Centrical

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> Real-time performance management, microlearning, gamification, coaching \&amp; voice of the employee platform for enterprise frontline teams
> 
> Verdict: Rated **4.4/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Centrical?

Frontline sales and service organizations in large-scale, global enterprises across BPOs/contact centers, consumer goods \&amp; services, financial services, insurance, healthcare, telecom, tech, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 8 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Centrical
- **Location**: Raanana, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: $0.01
- **Pricing Details**: Contact our sales team to receive a pricing quote.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic and 42 more

## Features

- Activity Dashboard
- Assessment Management
- Benchmarking
- Collaboration Tools
- Content Library
- Contest Management
- Employee Engagement Software
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- Goal Management
- Goal Setting/Tracking
- Leaderboards
- Learning Management
- Performance Management
- Performance Metrics
- Pulse Surveys
- Question Library
- Reporting/Analytics
- Rewards Management
- Surveys & Feedback
- Third-Party Integrations
- Training Management

## Integrations (13 total)

- Confluence
- Cornerstone LMS
- Jive
- Microsoft SharePoint
- Microsoft Viva Engage
- Oracle CRM On Demand
- SAP Business One
- SAP SuccessFactors HCM
- SAP SuccessFactors Work Zone
- Salesforce Sales Cloud
- Verint Workforce Management
- Workzone
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Employee Engagement Software](https://www.capterra.ae/directory/30817/employee-engagement/software)

## Related Categories

- [Employee Engagement Software](https://www.capterra.ae/directory/30817/employee-engagement/software)
- [Gamification Software](https://www.capterra.ae/directory/30911/gamification/software)
- [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software)
- [Sales Coaching Software](https://www.capterra.ae/directory/31333/sales-coaching/software)
- [Sales Performance Management Software](https://www.capterra.ae/directory/33455/sales-performance-management/software)

## Alternatives

1. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Rallyware](https://www.capterra.ae/software/161768/rallyware) — 4.9/5 (26 reviews)
3. [Centralpoint](https://www.capterra.ae/software/161470/centralpoint) — 4.6/5 (9 reviews)
4. [Beam](https://www.capterra.ae/software/1062467/beam) — 5.0/5 (2 reviews)
5. [Hoopla](https://www.capterra.ae/software/140439/hoopla) — 4.6/5 (34 reviews)

## Reviews

### "Smooth performance management" — 4.0/5

> **Verified Reviewer** | *29 April 2021* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: My company implemented the software as a stream of a performance management program (I was in the project management team). I have found very good professionals from GamEffective side that helped us configure and customize the tool with great availability. The tool is smooth and allows our people to monitor their production performance
> 
> **Cons**: Interface is sometimes "too minimal". That is not always good, since it seems quite reductive in some cases
> 
> Very good experience with a great company. I suggest to use the software in all the environment where production performance have to be monitored and shared real-time with the agents

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### "An effective and easy-to-use tool" — 5.0/5

> **Verified Reviewer** | *4 October 2021* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: - Our onboarding was flawless and supported by a great agent from GE to show us how we can adapt the software&#10;- Easy-to-use and actually engaging for our sales team&#10;- We ran already a couple of successful trainings with stronger results than usually
> 
> **Cons**: Interface could have some more functionalities, e.g. a modular approach to show less (for better intuitiveness) or more (for the full picture) information.

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### "Lives up to its promise" — 5.0/5

> **Thomas** | *19 March 2017* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: Great analytics&#13;&#10;Integrates seamlessly with salesforce and Zendesk&#13;&#10;Really drives performance
> 
> **Cons**: Graphics are a little outdated
> 
> We worked with GE on our call center getting our agents to learn a new product line. &#13;&#10;Their customer success team is amazing and helped us get up and running in under 4 weeks. Their content experts were very professional and helped us with best practices on making our training more approachable, cutting it down to a series of short sessions so it could be learned by agents on the job while doing their daily tasks. After this success we implemented their product across our sales teams also and they've been loving the platform. This is really a product that makes an impact

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### "An effective tool that truly engages employees" — 5.0/5

> **Judy** | *23 April 2017* | Financial Services Software | Recommendation rating: 10.0/10
> 
> Gameffective's platform brought a new spirit and really changed the oldschool training in our company. We wanted to freshen up our learning materials and find interesting ways to train new employees, so we reached out to Gameffective about their learning solution. I was surprised to see how much our employees loved the platform and how motivated they were to pass the training. Gameffective's team has always been there for us, up for new ideas and happy to answer question or solve problems if necessary.

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### "Great knowledge embedding and learning tool" — 5.0/5

> **Alex** | *9 October 2018* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It does what it sets out to do - gamification of learning. It drove a behaviour change due to points being assigned to learning and application of skills.
> 
> **Cons**: It can be inconsistent with reliability. This occurs when using it for a module - the app doesn’t display the information or a video correctly. Causes you to close and reopen the app

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## Links

- [View on Capterra](https://www.capterra.ae/software/160243/gameffective)

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