--- description: Get detailed information about Mailgun usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mailgun Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Transactional Email Software](/directory/31564/transactional-email/software) > [Mailgun](/software/159630/mailgun) # Mailgun Canonical: https://www.capterra.ae/software/159630/mailgun Page: 1 / 9\ Next: [Next page](https://www.capterra.ae/software/159630/mailgun?page=2) > Mailgun is a transactional email API service that enables developers to send, receive, and track emails. > > Verdict: Rated **4.3/5** by 197 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mailgun? Mailgun is used by developers, tech companies, marketers, fintech organizations, healthcare providers, and enterprise senders. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 197 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sinch ## Commercial Context - **Starting Price**: $15.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Flexible plans built for email delivery. See below for details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Spain, Sweden, United Kingdom, United States ## Features - A/B Testing - API - Autoresponders - Catch-all Server Detection - Disposable Email Detection - Domain Check - Email Tracking Software - Event Triggered Actions - List Management - Message Personalization - Reporting/Analytics - Simple Mail Transfer Protocol (SMTP) - Spam Detection - Subscriber Management - Syntax Check - Template Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Transactional Email Software](https://www.capterra.ae/directory/31564/transactional-email/software) ## Related Categories - [Transactional Email Software](https://www.capterra.ae/directory/31564/transactional-email/software) - [Email Verification Tools Software](https://www.capterra.ae/directory/31341/email-verification-tools/software) - [Email Marketing Software](https://www.capterra.ae/directory/30013/email-marketing/software) - [Email Management Software](https://www.capterra.ae/directory/30553/email-management/software) ## Alternatives 1. [Brevo](https://www.capterra.ae/software/132996/brevo) — 4.6/5 (3408 reviews) 2. [SendGrid](https://www.capterra.ae/software/1004681/sendgrid) — 4.2/5 (752 reviews) 3. [Mailchimp](https://www.capterra.ae/software/110228/mailchimp) — 4.5/5 (17572 reviews) 4. [Constant Contact](https://www.capterra.ae/software/31898/constant-contact) — 4.3/5 (2912 reviews) 5. [Mailjet](https://www.capterra.ae/software/130105/mailjet) — 4.2/5 (451 reviews) ## Reviews ### "Mailgun – Powerful, Flexible, but Not for the Uninitiated" — 5.0/5 > **Gilbert** | *12 November 2025* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: Robust API \& Documentation: The RESTful endpoints are well‑structured and the SDKs (Python, Ruby, Node.js, etc.) make integration painless once you’ve read the docs. Advanced Email Analytics: Real‑time dashboards for delivery, bounce, spam complaints, and click rates give a clear picture of campaign health. Flexible Domain \& Account Management: You can add multiple sending domains, set up sub‑domains for separate projects, and manage DNS records through the UI or API effortlessly.à Strong Security Controls: Two‑factor authentication, IP whitelisting, and granular role‑based access keep your credentials safe. > > **Cons**: Steep Learning Curve: The sheer breadth of options (dedicated IPs, suppression lists, custom routing) can overwhelm newcomers; the UI feels more like a developer console than a user‑friendly dashboard. Pricing Complexity: While free tier is generous for low volume, the cost structure (per‑sent + per‑recipient, dedicated IP fees, and extra features) quickly adds up, making it hard to predict expenses without careful budgeting. Limited Built‑in Email Templates: Unlike some competitors, Mailgun doesn’t offer a visual template editor; you need to craft HTML yourself or use third‑party tools. > > Mailgun excels as an enterprise‑grade email delivery platform. If your team is comfortable with APIs and you need granular control over routing, suppression, and analytics, it delivers on performance and reliability. However, for small businesses or teams without dedicated developers, the learning curve and pricing model can feel restrictive. It’s best suited when you’re already committed to building custom email workflows rather than relying on a “set‑and‑forget” solution. ----- ### "Disastrous service — avoid at all costs" — 1.0/5 > **François** | *2 September 2025* | Telecommunications | Recommendation rating: 0.0/10 > > **Pros**: The only good thing was being grandfathered into their retired Flex plan, but even that couldn’t make up for their disastrous service. > > **Cons**: Their automated system falsely flagged my SaaS, disabling all transactional emails without warning. Support was extremely slow making Mailgun completely unreliable for any business. > > After years of using Mailgun for legitimate transactional emails only, they suddenly disabled my account without warning because of a flawed automated system. This caused immediate chaos for my SaaS, as transactional emails are mission-critical. I switched providers within 24 hours but kept communicating with Mailgun support out how long they would take to restore the service. It took them 8 days before reactivation. Completely unacceptable. No serious SaaS can rely on a provider that pulls the plug without notice. The new service is superior in every aspect: deliverability, UI, and reporting. MThanks to Mailgun for pushing me to move. ----- ### "An amazing service" — 5.0/5 > **Konstantinos** | *8 January 2026* | Internet | Recommendation rating: 10.0/10 > > **Pros**: It’s ever easy to setup and good pricing. I have never ever encountered an issue. It’s as good as it gets. > > **Cons**: Nothing honestly it’s great. I have never encountered anything that made me look for another alternative. > > Great. Actually more than great. Spectacular. I have never used an easier to setup and higher quality service. ----- ### "Thank you for keeping it simple" — 5.0/5 > **Henrik** | *12 November 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It is well documented and easy to work with, which, as a developer, means quite a lot. It gives me the options, to keep my mail communication within the EU borders, which is key in my field working with EU businesses. Support has been superb thus far, those few occasions needed. > > **Cons**: Yet to find any cons. It covers my needs perfectly. I am able to relay mails from self-hosted mail servers, along with using the API for my applications. Literally all I need personally, and these is covered nicely. > > Again, I have nothing but positive words to say about your business. Keep it simple going forward, as you have thus far, and you have one guaranteed customer at least. ----- ### "Love their API backward compatibility" — 5.0/5 > **Alan** | *17 October 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: They provide backward compatibility with their old API to reduce downtime during upgrades, especially for legacy systems where upgrading to the latest library or source code is not feasible. > > **Cons**: The log retention period is very limited. Does not support multiple sub accounts with separate billing and separate payment methods. > > I’m highly satisfied and don’t mind paying more for a flexible plan with, for example, modular add-on services. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.ae/software/159630/mailgun?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/159630/mailgun) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data