--- description: Get detailed information about Cloudbeds usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cloudbeds Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Cloudbeds](/software/158839/cloudbeds) # Cloudbeds Canonical: https://www.capterra.ae/software/158839/cloudbeds Page: 1 / 15\ Next: [Next page](https://www.capterra.ae/software/158839/cloudbeds?page=2) > The intelligent growth engine built to free hotelier ambition. > > Verdict: Rated **4.3/5** by 349 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cloudbeds? Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 349 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cloudbeds - **Location**: San Diego, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Personalized pricing quotes are available on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Albania, Argentina, Aruba, Australia, Austria, Barbados, Belgium, Belize, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador and 43 more ## Features - Activity Dashboard - Billing & Invoicing - Booking Management - Booking Notes - CRM Software - Calendar Management - Campaign Management Software - Channel Analytics - Channel Management Software - Customer Support Software - Dynamic Pricing - For Hostel/Dorm Managers - Front Desk Management - GDS/OTA Integration - Group Reservations - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control Software - Inventory Management Software - Marketing Automation Software - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Order Management Software - Partner Management Software - Payment Processing Software - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Rate Management - Registration Management - Rental Property Management Software - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management Software - Room Inventory - Third-Party Integrations ## Integrations (11 total) - Alchemer - Capsule - Constant Contact - Dropbox - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Salesforce Sales Cloud - SurveyMonkey - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.ae/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.ae/directory/20031/hospitality-property-management/software) - [Reservation & Online Booking Software](https://www.capterra.ae/directory/20032/reservations/software) - [Channel Management Software](https://www.capterra.ae/directory/30678/channel-management/software) - [Hostel Management Software](https://www.capterra.ae/directory/31457/hostel-management/software) - [Hotel Channel Management Software](https://www.capterra.ae/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Guesty](https://www.capterra.ae/software/159377/guesty) — 4.4/5 (485 reviews) 2. [Hostaway](https://www.capterra.ae/software/152433/hostaway) — 4.8/5 (1623 reviews) 3. [Lodgify](https://www.capterra.ae/software/131924/lodgify) — 4.5/5 (1311 reviews) 4. [Amenitiz](https://www.capterra.ae/software/183836/amenitiz) — 4.3/5 (254 reviews) 5. [Hotelizer](https://www.capterra.ae/software/1029447/hotelizer-pms) — 4.9/5 (91 reviews) ## Reviews ### "Great product for small hotels" — 5.0/5 > **Chelsea** | *7 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Cloudbeds is an excellent PMS and booking engine for a boutique property like ours. We have felt it's a great product for the cost, with decent customer support and a great help article library. > > **Cons**: I do wish we had a dedicated support agent; it would be nice to get to interact with a representative who has a sense of our property and knows our issue history. > > I have found the transition to Cloudbeds, and use of the product, easy and excellent. I finally feel like my customers are being managed in a thoughtful way. ----- ### "Slow and decrepit and innacurate." — 1.0/5 > **Jeanette** | *13 February 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: It integrates all OTA’s and direct bookings under one roof…but not that well because they continuously have outages. > > **Cons**: The reporting system has may flaws and some reports are completely unable to be read by accountants because they are completely wrong. Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that is being take …making entire categories unusable . > > Difficult to get payouts. They hold the money for over a week. Unlike Sqare or Stripe (even though they use Stripe)…which deposits daily….CloudBEDS holds your funds. ----- ### "FANTASTIC\!\!" — 5.0/5 > **Tedd** | *21 May 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It's thorough, they've thought of so many details that really help the hotelier seemlessly run the business through the platform. They worked with us on their rates so that it made sense for a small hotel like ours. Customer Support has been absolutely outstanding. \[sensitive content hidden\] was my technician and he has been absolutely outstanding throught the set up process. We've been able to add dining bills from our restaurant and create reservations so easily. I can't recommend with more enthusiasm. > > **Cons**: Can't really think of anything at the moment. It's been a really great experience with a really great team and product. > > Truly fantastic...life saver for a small hotel like ours. I can't imagine how we'd manage OTA's without this process. ----- ### "Garbage, look elsewhere..." — 1.0/5 > **Navraj** | *11 March 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Cleaner ui to read. Nothing else positive to say. > > **Cons**: Garbage ui experience. Not setup to support basic steps of service for any hotel business. The worst reporting system I have every worked with. Over 50 reports that most cannot date range, give accurate information, and they display as double ledger instead of line items making it infuriating even for accountants. Technical support is non existent. Worked with about a dozen and only of them could actually help with issues. Won’t get a timely response, have to pay extra to get someone on the phone. I am in the process of transferring to a different company. These guys are absolute garbage. > > Sales rep are not explicit liars, but are useless to ask questions. Onboarders are the only ones that know the product but your not allowed to talk to them after onboarding. Technical support is trash. Reports are useless. Company is junk. ----- ### "Powerful Platform with Opportunities in Training and Support" — 5.0/5 > **Olga** | *9 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Cloudbeds is very user-friendly and easy to navigate. The system is reliable and provides accurate information, which helps streamline daily operations. > > **Cons**: Support response and resolution times for urgent issues can be slow, leading to frustration. In the hospitality industry, where time is critical, delays can directly impact operations and guest experience. However, I believe there is an opportunity to improve the onboarding experience. Providing more structured or proactive training for new users and managers would help teams maximize the system’s capabilities from the beginning. > > Overall, my experience with Cloudbeds has been positive, and I would recommend it. It provides all the necessary tools to manage hotel operations effectively. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.ae/software/158839/cloudbeds?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/158839/cloudbeds) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data