--- description: Get detailed information about Cloudbeds usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cloudbeds Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Cloudbeds](/software/158839/cloudbeds) # Cloudbeds Canonical: https://www.capterra.ae/software/158839/cloudbeds Page: 1 / 15\ Next: [Next page](https://www.capterra.ae/software/158839/cloudbeds?page=2) > The intelligent growth engine built to free hotelier ambition. > > Verdict: Rated **4.3/5** by 342 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cloudbeds? Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 342 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cloudbeds - **Location**: San Diego, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Personalized pricing quotes are available on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Albania, Argentina, Aruba, Australia, Austria, Barbados, Belgium, Belize, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador and 43 more ## Features - Activity Dashboard - Billing & Invoicing - Booking Management - Booking Notes - CRM Software - Calendar Management - Campaign Management Software - Channel Analytics - Channel Management Software - Customer Support Software - Dynamic Pricing - For Hostel/Dorm Managers - Front Desk Management - GDS/OTA Integration - Group Reservations - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control Software - Inventory Management Software - Marketing Automation Software - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Order Management Software - Partner Management Software - Payment Processing Software - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Rate Management - Registration Management - Rental Property Management Software - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management Software - Room Inventory - Third-Party Integrations ## Integrations (13 total) - Alchemer - Capsule - Constant Contact - Dropbox Business - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Mailchimp - Salesforce Sales Cloud - SugarCRM - SurveyMonkey - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.ae/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.ae/directory/20031/hospitality-property-management/software) - [Reservation & Online Booking Software](https://www.capterra.ae/directory/20032/reservations/software) - [Channel Management Software](https://www.capterra.ae/directory/30678/channel-management/software) - [Hostel Management Software](https://www.capterra.ae/directory/31457/hostel-management/software) - [Hotel Channel Management Software](https://www.capterra.ae/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Guesty](https://www.capterra.ae/software/159377/guesty) — 4.4/5 (473 reviews) 2. [Hostaway](https://www.capterra.ae/software/152433/hostaway) — 4.8/5 (1552 reviews) 3. [Lodgify](https://www.capterra.ae/software/131924/lodgify) — 4.5/5 (1289 reviews) 4. [eZee Centrix](https://www.capterra.ae/software/141727/ezee-centrix) — 4.7/5 (345 reviews) 5. [Amenitiz](https://www.capterra.ae/software/183836/amenitiz) — 4.3/5 (244 reviews) ## Reviews ### "Cloudbeds exceeds our expectations with SERVICE second to none1" — 5.0/5 > **Christopher** | *20 August 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use on the desktop or mobile.... and the Service is amazing.. Always available. Aways helpful and patient... Always knowledgable... It is this life blood of our small hotel > > **Cons**: nothing really... it meets all our needs and then some\! > > A pure pleasure, start to finish. If you hae a small hotel this platform is for you. ----- ### "Looks nice but buggy updates and non existant tech support" — 1.0/5 > **Henk** | *22 July 2025* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: The onboarding is ok and in the beginning it looks realy nice. Until you start using it....Basic functionality is ok. > > **Cons**: The customer support sounds really friendly but does absolutely nothing. As soon as a thing is more than a basic problem they do not know how to handle it, create a ticket and that ticket gets succed into a black hole of non existent technical support. Release introduce new problems that never get solved. Bugs in the software are marked as a wish and published on their online community where people can share their wishes for changes. I have never seen any of those request being picked up and translated into an update. > > Basic functionality ok, but the rest......sucks. Every extra thing you want is an extra fee or even better an external party providing it with another fee.... ----- ### "Streamlining Operations with Cloudbeds" — 5.0/5 > **Nicole** | *19 March 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Overall, I find Cloudbeds to be an excellent tool. The user interface is highly appealing and very user-friendly. I also appreciate that customer support is always available, and it's easy to find answers to questions. The booking management is great, and I particularly like the "Whistle for CB" feature, which keeps me and my guests connected at all times. Lastly, the variety of channels offered through the channel connection is a major benefit. > > **Cons**: One key area for improvement I'd love to see is the reporting functionality. I need to be able to run reports with a more itemized and detailed view to better manage our operations. > > Excellent platform\! Great UI, support, booking, and guest connect. Recommend for business growth et ----- ### "Garbage, look elsewhere..." — 1.0/5 > **Navraj** | *11 March 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Cleaner ui to read. Nothing else positive to say. > > **Cons**: Garbage ui experience. Not setup to support basic steps of service for any hotel business. The worst reporting system I have every worked with. Over 50 reports that most cannot date range, give accurate information, and they display as double ledger instead of line items making it infuriating even for accountants. Technical support is non existent. Worked with about a dozen and only of them could actually help with issues. Won’t get a timely response, have to pay extra to get someone on the phone. I am in the process of transferring to a different company. These guys are absolute garbage. > > Sales rep are not explicit liars, but are useless to ask questions. Onboarders are the only ones that know the product but your not allowed to talk to them after onboarding. Technical support is trash. Reports are useless. Company is junk. ----- ### "Great software, awful service" — 2.0/5 > **Axel** | *2 April 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: We got a chance to evaluate Cloudbeds and it looked like it was feature rich. > > **Cons**: Unfortunately we got nowhere with Cloudbeds due to their awful sales team. They are rude and condescending. Since sales is very much the face of the company we decided to go elsewhere. I don't recommend doing business with this company. > > We tried to evaluate Cloudbeds three times. We were interested because it's feature rich. However, each time we were met with a sales person that was so awful that we were unable to sign up. Basically, they use dirty sales tactics, telling us we had to sign up that day or else the price would go up by 30%. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.ae/software/158839/cloudbeds?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/158839/cloudbeds) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data