---
description: Get detailed information about Jotform usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Jotform Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Jotform](/software/158456/jotform-4-0)

# Jotform

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> Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
> 
> Verdict: Rated **4.7/5** by 2927 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Jotform?

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 2927 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jotform
- **Founded**: 2006

## Commercial Context

- **Starting Price**: $39.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Belarusian, Catalan, Chinese, Danish, Dutch, English, Finnish, French, Georgian, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, Spain, United Kingdom, United States

## Features

- Appointment Management
- Appointment Scheduling Software
- Billing & Invoicing
- Business Process Automation
- CSAT Survey Structure
- Commenting/Notes
- Communication Management
- Confirmations/Reminders
- Content Publishing Options
- Contract/License Management
- Convert to PDF
- Customizable Questions
- Data Capture and Transfer
- Data Security
- Document Capture
- Document Storage
- Employee Recognition Software
- Enrollment Confirmation
- Feedback Management
- File Sharing Software
- For Government
- For Healthcare
- For Legal Professionals
- For Municipal Offices
- Forms Creation & Design
- HIPAA Compliant
- Live Results Sharing
- Member Database
- Merge/Append Files
- Mobile Signature Capture
- Multi-Party Signing
- Multiple Question Types
- Online Registration
- Patient Records Management
- Permit Issuance
- Progress Notes
- Project Planning/Scheduling
- Proposal Generation
- RFP Management
- Reporting/Analytics
- Reporting/Project Tracking
- Status Tracking
- Student Information/Records
- Survey Builder
- Survey/Poll Management
- Task Management Software
- Templates
- Therapy Notes
- Workflow Configuration
- eCards

... and 133 more features

## Integrations (99 total)

- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Apache Hive
- Asana
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- Callingly
- Campaign Monitor by Marigold

... and 84 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Forms Automation Software](https://www.capterra.ae/directory/10023/forms-automation/software)

## Related Categories

- [Forms Automation Software](https://www.capterra.ae/directory/10023/forms-automation/software)
- [PDF Software](https://www.capterra.ae/directory/31122/pdf/software)
- [Work Order Software](https://www.capterra.ae/directory/30785/work-order/software)
- [Government Software](https://www.capterra.ae/directory/20048/government/software)
- [Data Collection Software](https://www.capterra.ae/directory/32475/data-collection/software)

## Alternatives

1. [Typeform](https://www.capterra.ae/software/137289/typeform) — 4.7/5 (982 reviews)
2. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5317 reviews)
3. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17731 reviews)
4. [Docusign](https://www.capterra.ae/software/121506/Docusign) — 4.7/5 (9504 reviews)
5. [Wrike](https://www.capterra.ae/software/76113/wrike) — 4.4/5 (3042 reviews)

## Reviews

### "Powerful and Flexible Form Builder with Plenty of Features" — 4.0/5

> **Verified Reviewer** | *8 September 2026* | Banking | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about Jotform is the flexibility it provides when building forms. The drag-and-drop builder is easy to use, there is a large selection of templates and field types, and conditional logic makes it possible to create more complex forms without coding. I also find the integrations, payment options, and automated workflows useful for business forms and data collection.
> 
> **Cons**: The interface can feel overwhelming because there are so many features and configuration options available. Some advanced features take time to learn, and the limits on submissions, storage, and other usage can become restrictive depending on the plan. Pricing can also become expensive when you need higher limits or more advanced functionality.
> 
> Overall, my experience with Jotform has been very good. It is a powerful form builder that works well for everything from simple surveys and registrations to more complex forms with conditional logic, integrations, and automated workflows. There is a learning curve when using the advanced features, but once everything is configured, it can save a significant amount of time.

-----

### "Jot Form : Excellent and easy to use form" — 5.0/5

> **Roshan** | *24 February 2025* | Import & Export | Recommendation rating: 10.0/10
> 
> **Pros**: Jot form is easy to create the forms and importantly it has so many templates which can be easily edited.
> 
> **Cons**: Please add more templates and also add some stock images if possible.
> 
> Overall, it is great software bcause i use it to create survey and feedback purposes.

-----

### "Review  for events" — 5.0/5

> **Arshi** | *16 October 2024* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: The features of Dropbox's, how it allows me to add multiple Dropbox's where participants can add their documents.
> 
> **Cons**: Multiple users are not allowed to be added unless you have a customized pricing
> 
> its been good I created 2 forms for an event for an NGO .

-----

### "Great Free Tier - Professional Looking Forms" — 5.0/5

> **Rowan** | *23 May 2026* | Construction Software | Recommendation rating: 10.0/10
> 
> **Pros**: The free tier of Jotform has plenty of features to handle simple projects. The form builder is easy to use and intuitive, I was able to customize it to get what I wanted. It was simple to embed into my existing website (hosted with GitHub Pages) and looks very clean. The Jotform branding, included on the free tier, is only at the bottom of the form and not at all intrusive.
> 
> **Cons**: The feature to have users take a photo as part of their submission seems to result in really low quality images. But the same component gets much better quality images when they select an existing photo off their device. It's frustrating because having the ability to open the camera on the form is a nice touch.
> 
> Overall I am very happy for a free tier user. I will definitely use it again for future projects. I've been able to use it without having to Google how to do anything, which is a good sign of an intuitive product.

-----

### "Long-standing forms provider" — 5.0/5

> **John** | *19 June 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: Form with logic capabilities that have been around long enough to surpass the newcomers to the form service industry.
> 
> **Cons**: Push to enterprise plans and unwillingness to expand non-enterprise products feature sets or sharing features.
> 
> We've been using them for years and they've honored a non-profit discounted price on a legacy product that doesn't exist anymore without a problem. They occasionally hit us up for an upgrade to enterprise, but we can honestly just tell them that 500x what we're paying now is outside of our non-profit budget.

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## Links

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