---
description: Get detailed information about Jotform usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Jotform Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Jotform](/software/158456/jotform-4-0)

# Jotform

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> Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
> 
> Verdict: Rated **4.7/5** by 2848 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Jotform?

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 2848 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jotform
- **Founded**: 2006

## Commercial Context

- **Starting Price**: $39.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States

## Features

- Appointment Scheduling Software
- Billing & Invoicing
- Business Process Automation
- CSAT Survey Structure
- Commenting/Notes
- Communication Management
- Content Publishing Options
- Contract/License Management
- Convert to PDF
- Customizable Questions
- Data Capture and Transfer
- Data Security
- Document Capture
- Document Storage
- Employee Recognition Software
- Enrollment Confirmation
- Feedback Management
- For Government
- For Healthcare
- For Legal Professionals
- For Municipal Offices
- Forms Creation & Design
- HIPAA Compliant
- Live Results Sharing
- Member Database
- Merge/Append Files
- Mobile Signature Capture
- Multi-Party Signing
- Multiple Question Types
- Online Polling
- Online Registration
- Patient Records Management
- Permit Issuance
- Pre-built Templates
- Progress Notes
- Project Planning/Scheduling
- Proposal Generation
- RFP Management
- Reporting/Analytics
- Reporting/Project Tracking
- Secure Messaging
- Status Tracking
- Student Information/Records
- Survey Builder
- Survey/Poll Management
- Task Management Software
- Templates
- Therapy Notes
- Workflow Configuration
- eCards

... and 125 more features

## Integrations (100 total)

- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Apache Hive
- Asana
- Basecamp
- BigCommerce
- BlueSnap
- Box
- Brevo
- Callingly
- Campaign Monitor by Marigold

... and 85 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Forms Automation Software](https://www.capterra.ae/directory/10023/forms-automation/software)

## Related Categories

- [Forms Automation Software](https://www.capterra.ae/directory/10023/forms-automation/software)
- [PDF Software](https://www.capterra.ae/directory/31122/pdf/software)
- [Work Order Software](https://www.capterra.ae/directory/30785/work-order/software)
- [Government Software](https://www.capterra.ae/directory/20048/government/software)
- [Data Collection Software](https://www.capterra.ae/directory/32475/data-collection/software)

## Alternatives

1. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5127 reviews)
2. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17520 reviews)
3. [Docusign](https://www.capterra.ae/software/121506/docusign) — 4.7/5 (9300 reviews)
4. [Typeform](https://www.capterra.ae/software/137289/typeform) — 4.7/5 (952 reviews)
5. [Jotform Sign](https://www.capterra.ae/software/1058643/jotform-sign) — 4.8/5 (216 reviews)

## Reviews

### "Jot Form : Excellent and easy to use form" — 5.0/5

> **Roshan** | *24 February 2025* | Import & Export | Recommendation rating: 10.0/10
> 
> **Pros**: Jot form is easy to create the forms and importantly it has so many templates which can be easily edited.
> 
> **Cons**: Please add more templates and also add some stock images if possible.
> 
> Overall, it is great software bcause i use it to create survey and feedback purposes.

-----

### "Review  for events" — 5.0/5

> **Arshi** | *16 October 2024* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: The features of Dropbox's, how it allows me to add multiple Dropbox's where participants can add their documents.
> 
> **Cons**: Multiple users are not allowed to be added unless you have a customized pricing
> 
> its been good I created 2 forms for an event for an NGO .

-----

### "Jotform Review" — 5.0/5

> **Verified Reviewer** | *4 April 2024* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Jotform's combination of user-friendliness, form flexibility, strong integrations, and affordability makes it a popular choice for businesses and individuals who need to collect data and manage submissions efficiently.
> 
> **Cons**: the main concerns about Jotform are the lack of customization options in terms of format, limited export options, and restrictions on form submissions for free plans. However, it's important to note that Jotform offers a wide range of features and integrations that can help users create professional-looking forms and streamline their workflow.
> 
> Jotform delivers a seamless and efficient form-building experience, making it a preferred choice for individuals, businesses, educational institutions, and non-profit organizations alike. Its combination of ease of use, extensive features, and reliable support makes it a valuable tool for collecting and managing data online.

-----

### "Easy-to-use platform for collecting and organizing applicant data" — 5.0/5

> **Jennifer** | *9 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Jotform is how easy it is to quickly build structured application forms for internships and recruiting workflows without needing technical support. The drag-and-drop builder makes customization simple, and conditional logic allows us to tailor forms for different candidate groups. It has helped us centralize applicant information and create an organized pipeline before implementing a full ATS, which saves time and improves visibility across the team.
> 
> **Cons**: As our usage grows, managing larger numbers of forms and keeping reporting centralized across workflows can take some additional organization. Some integrations and automation features also require a bit of setup time initially. However, these are minor compared to the flexibility and efficiency the platform provides overall.
> 
> Overall, my experience with Jotform has been very positive. It has made it easy to create structured internship and recruiting application workflows and helped us centralize candidate information in a consistent way while our organization continues to grow. The platform is intuitive, flexible, and quick to implement, which allowed us to improve our intake process without needing a full ATS in place yet. It’s been a practical and scalable solution for building an early-stage talent pipeline and supporting more organized internal processes

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### "A Great Solution for Growing Nonprofits" — 5.0/5

> **Mikayla** | *27 March 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Jotform provided our nonprofit with a professional, custom-branded digital solution that replaced our manual mail-in process and successfully increased our membership. Its intuitive conditional logic and automatic spreadsheet organization made complex forms simple for both our team to create and our members to complete—all on a truly functional free plan.
> 
> **Cons**: I could not connect our PayPal account because it had to be a PayPal business account. Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form. Our customers are still having to pay their membership fee in a two-step process as they were before we used Jotform. While I liked the conditional logic and found it fairly simple to set up myself, it would have been better if AI could have helped me out with setting up more of those conditions. I would tell it what I needed it to do, it would tell me the condition was set, but then I would preview the form, the condition did not work, so I had to do them manually.
> 
> Jotform has been a total game-changer for our nonprofit. We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every complex requirement we had. Since making the switch, our membership has actually increased because the digital process is so much faster and more accessible for everyone.&#10;&#10;The setup was incredibly intuitive for me as the creator; I especially love the conditional logic that hides unnecessary questions, making the forms feel much less daunting for our applicants. We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly. Between the professional design and the fact that it automatically organizes all our data into a spreadsheet, Jotform has saved us countless hours of manual work. It’s the perfect, budget-friendly solution for any organization looking to scale\!

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