--- description: Get detailed information about Dynamics 365 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dynamics 365 Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [Dynamics 365](/software/157279/dynamics-365) # Dynamics 365 Canonical: https://www.capterra.ae/software/157279/dynamics-365 Page: 1 / 234\ Next: [Next page](https://www.capterra.ae/software/157279/dynamics-365?page=2) > Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. > > Verdict: Rated **4.4/5** by 5806 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dynamics 365? Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5806 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: $50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Accounts Payable Software - Accounts Receivable Software - Bank Reconciliation - Billing & Invoicing - Campaign Management Software - Collaboration Tools - Commission Management - Consolidation/Roll-Up - Contact Database - Contact Management Software - Data Connectors - Data Visualization Software - Dispatch Management - Email Marketing Software - Employee Scheduling Software - Expense Tracking - Financial Analysis - Financial Management Software - Financial Reporting Software - For Call Centers - For Insurance Industry - For Real Estate - General Ledger Software - Income & Balance Sheet - Integrated Business Operations - Interaction Tracking - Invoice Management - Invoice Processing - KPI Monitoring - Knowledge Management Software - Labor Forecasting - Lead Generation Software - Mobile Access - Profit/Loss Statement - Project Management Software - Purchase Order Management - Reporting & Statistics - Reporting/Analytics - Requisition Management - Sales Pipeline Management - Scheduling Software - Search/Filter - Self Service Portal - Supplier Management - Support Ticket Management - Task Management Software - Time & Expense Tracking - Transaction Management - Work Order Management - Workflow Management Software ... and 33 more features ## Integrations (26 total) - ADP Workforce Now - Adobe Acrobat Sign - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.capterra.ae/directory/30015/billing-and-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.capterra.ae/directory/30015/billing-and-invoicing/software) - [Financial Reporting Software](https://www.capterra.ae/directory/30050/financial-reporting/software) - [Fund Accounting Software](https://www.capterra.ae/directory/30114/fund-accounting/software) - [Dashboard Software](https://www.capterra.ae/directory/30839/dashboard/software) - [Lead Generation Software](https://www.capterra.ae/directory/30963/lead-generation/software) ## Alternatives 1. [QuickBooks Online](https://www.capterra.ae/software/141374/quickbooks-online) — 4.3/5 (8357 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18760 reviews) 3. [monday.com](https://www.capterra.ae/software/147657/monday-com) — 4.6/5 (5704 reviews) 4. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1414 reviews) 5. [Odoo](https://www.capterra.ae/software/135618/odoo) — 4.2/5 (1287 reviews) ## Reviews ### "Navigating Business Success: My Journey with Microsoft Dynamics 365" — 5.0/5 > **Timmy** | *12 July 2024* | Market Research Software | Recommendation rating: 10.0/10 > > **Pros**: As someone interested in digital marketing and productivity, you’ll appreciate how Dynamics 365 can enhance business processes and customer engagement. > > **Cons**: It's a powerful platform, no tool is perfect, and understanding its limitations is essential. > > Mature, End-to-End Solution, Accessible insights, Enhanced customer service experience, Reduced sales cycle and Increased productivity. ----- ### "Dynamic 365 is one of the influential and helpful solutions" — 5.0/5 > **Menatalla** | *29 June 2024* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: It enjoys innovation and organization using the latest artificial intelligence method's > > **Cons**: still now don’t have many negatives, just the lack of quick communication with customer service > > I got a free trial in the beginning, which is very nice. It saved me a lot of time in preparing data ----- ### "Streamlining Business Operations with Dynamics 365" — 5.0/5 > **Joseph** | *12 March 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: One of the standout features of Dynamics 365 is its flexibility. The modular nature of the platform allows us to tailor our solution to fit our specific needs, whether it's managing sales pipelines, optimizing supply chain processes, or enhancing customer service interactions. The ability to choose and customize the modules that best suit our requirements has been instrumental in boosting efficiency and productivity across our organization. > > **Cons**: Complexity of Setup: While Dynamics 365 offers extensive customization options, setting up the platform to align perfectly with specific business needs can be complex and time-consuming. Businesses may require dedicated resources or external consultants to configure the system effectively. > > In summary, Dynamics 365 has been a game-changer for our business. Its flexibility, integration capabilities, intelligent features, and scalability have enabled us to streamline our operations, drive growth, and deliver value to our customers. If you're looking for a comprehensive solution to elevate your business to the next level, Dynamics 365 is the way to go. Highly recommended. ----- ### "Dynamics, like the name itself" — 5.0/5 > **Verified Reviewer** | *15 August 2019* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Since its a Microsoft product user friendly and user experience is the major point i can mention here. it cover most of the requirements, rest we can customize quickly. integration with other tools are really good. > > **Cons**: Price of course its a factor, licensing cost is relatively high, since its a well know and market leading software. ----- ### "D365 transformed our UK non-profit." — 5.0/5 > **Mark** | *28 August 2024* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: As a non-profit, we find the flexibility to develop a number of different applications and processes to manage multiple revenue streams, track donor, supporter and customer data, giving us a genuine 360 view of those we engage with. > > **Cons**: The capability that allows us to adapt and develop solutions, brings with it a complexity that needs a lot of configuration and development. We needed Microsoft partners to get us to where we needed to be. > > Dynamics 365 has transformed our organisation. We've moved from an on-prem system with around 20 users, to over 75 using a solution for a number of online cloud based applications. You need to work at it, but when you do, there's real value. ----- Page: 1 / 234\ Next: [Next page](https://www.capterra.ae/software/157279/dynamics-365?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/157279/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data