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What Is Dynamics 365?

Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software-easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes in a way that can help you drive business success.

Who Uses Dynamics 365?

Dynamics 365's plans can accommodate for households, individuals, or even enterprises.

Dynamics 365 Software - Sales opportunity tracking
Dynamics 365 Software - Finance and operations reports
Dynamics 365 Software - Omnichannel customer service

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Reviews of Dynamics 365

Average score

Overall
4.4
Ease of Use
4.1
Customer Service
4.2
Features
4.3
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Joe
Joe
co-owner in US
Verified LinkedIn User
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Dynamics 365 Changed My Organization

5.0 2 months ago

Comments: Since I have started using Dynamics 365, my efficiency has increased exponentially, and I am relieved to have more time to accomplish more work.

Pros:

The integration of AI into my work and the ability to free up time for other ways to help grow my organization.

Cons:

I am newer to Dynamics 365, so it is a bit overwhelming to learn at first. But it is easy to understand, especially after diving in.

Arihant
Senior Finance Executive in India
Oil & Energy, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Excellent, comfortable, quick, safe, and reliable

5.0 2 months ago

Comments: my overall experience using Dynamics 365 was amazing, it is nice software, easy to use. The UI is also good, net and clean. It's very easy to navigate and if you need help, the help box is right there. If you need live help, you can always contact a rep to help.

Pros:

Microsoft offers an excellent programme called Dynamics 365 to help you manage your business. Being a member of Microsoft is really beneficial since it gets more integrated with other MS Office applications

Cons:

When they have to wait for a live representative, some consumers become disinterested in the product; worse, it's their only choice. I didn't prioritise this because I don't fit the description.

Tavaris
Head of Software Development in US
Computer Games, Self Employed
Used the Software for: 1+ year
Reviewer Source

100+ employee business software

3.0 2 months ago New

Pros:

This software is perfect for a business that over 100 employees.

Cons:

That the software is not really focus on a small business with less than 50 employees

Sagar
Manager in Nepal
Animation Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Review of Dynamics 365

5.0 3 months ago

Comments: I love this ,i enjoy this which help me for sales, marketing, customer service management,finance.

Pros:

Utilize a user-friendly low-code platform that can be easily tailored to meet our specific requirements, Develop our own application or incorporate third-party apps seamlessly into the platform, connect to company system from any device via a cloud ecosystem

Cons:

It would be convenient to eliminate the need for third-party tools like Experlogix and HubSpot, Global search function tends to freeze a lot

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Streamlining Business Operations with Dynamics 365

4.0 3 weeks ago New

Pros:

1.Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration within organizations. 2.The cloud-based integration of Dynamics 365 allows for easy access from anywhere, promoting remote work flexibility. 3.The user-friendly interface and robust analytics capabilities enhance its reachability for the Professionals and organizations for the streamline operations and improve efficiency.

Cons:

1.The complexity of implementation and customization, which can be challenging for organizations without ample IT support or expertise. 2.The cost of licensing and additional modules can be a concern for smaller businesses organizations.