--- description: Get detailed information about Cisco Unified Communications Manager usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cisco Unified Communications Manager Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Cisco Unified Communications Manager](/software/157096/unified-communications-manager) # Cisco Unified Communications Manager Canonical: https://www.capterra.ae/software/157096/unified-communications-manager Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/157096/unified-communications-manager?page=2) > VoIP software that offers session management, messaging, video, voice, mobility, and web conferencing capabilities. > > Verdict: Rated **4.3/5** by 78 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 78 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cisco - **Founded**: 2010 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Cisco for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Call Monitoring Software - Call Recording Software - Call Routing - Caller ID - IVR - Mobile Access - Multi-Channel Communication - Two-Way Audio & Video - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [VoIP Software](https://www.capterra.ae/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.ae/directory/30940/voip/software) - [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software) - [Softphone Software](https://www.capterra.ae/directory/31029/softphone/software) ## Alternatives 1. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24046 reviews) 2. [Wildix](https://www.capterra.ae/software/218251/wildix) — 4.7/5 (209 reviews) 3. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Zoom Workplace](https://www.capterra.ae/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 5. [Flock](https://www.capterra.ae/software/151072/flock) — 4.5/5 (344 reviews) ## Reviews ### "I love Cisco\!" — 5.0/5 > **Kenidra** | *23 January 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Cisco required hired wired internet and the specs of a laptop to be very high which is no problem for me. > > **Cons**: it would only operate well on certain Internet providers like cox communications. Sometimes it wouldn't connect to the server properly. > > I first got introduced to Cisco in 2021 while working from home for Working Solutions. Cisco is well known. ----- ### "Cisco UCS easy to integrate" — 5.0/5 > **Amey M.** | *2 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The easiest way to manage users from single console. It is very compatible and easy to integrate with all types of other voice softwares. > > **Cons**: Its console is user friendly but the relations between user creation and the phone ID assignment is difficult to understand. > > I used it since last 8 years for multiple clients. It's user interface is very smooth and easy to use. ----- ### "CISCO - Correct All the Time" — 4.0/5 > **Julian** | *9 April 2025* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: I like the new updated version of the CUCM, it is way better and more user friendly. It has everything I need and want in one spot. > > **Cons**: I do not like how everything is licensed. ----- ### "Cisco CUCM: Balancing Power with Complexity in Enterprise Communications" — 5.0/5 > **Kaung Khant** | *23 December 2024* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: I like most about CUCM are its robust of advanced telephony features including call control, voice and video conferencing, mobility and more can meet the diverse communication needs of large enterprises. And I also love its high reliability and stability ensuring minimal downtime and consistent service quality. > > **Cons**: A little bit complexity in configuration and management than other vendors. > > For my overall experience with CUCM, it's literally positive with its robust of advanced telephony features, strong security features, reliability, stability, integration capabilities, scalability and flexibility. I also strongly appreciate its cisco support and documentation too. ----- ### "Great call manager complicated setup" — 4.0/5 > **Sandy** | *29 March 2025* | Computer & Network Security | Recommendation rating: 5.0/10 > > **Pros**: Scalable solution allowing future expansions > > **Cons**: Expensive and complicated setup and commissioning process > > Lengthy setup process with supplier to resolve unique co figurations requirements ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/157096/unified-communications-manager?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/157096/unified-communications-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data