MoonMail

Who Uses MoonMail?

Only the best: Amazon, Nespresso, Warner Bros, Merck, and you.

What Is MoonMail?

MoonMail is an OmniChannel Service Provider and Marketing Platform where your support, sales, and marketing team can see the entire customer journey through a real-time dashboard.

Use Messages API, Push Notification API, or the Chatbot AI API, are designed for handling an OmniChannel system. They are meant to help you deliver excellent customer experience through the whole customer journey. MoonMail, OmniChannel Center that allows you to switch between multiple channels.

MoonMail Details

MoonMail

https://moonmail.io/

Founded 2013

MoonMail Pricing, Cost & Reviews - Capterra UAE 2020

MoonMail has a free version and offers a free trial. MoonMail paid version starts at $17.99/month.

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Starting Price

$17.99/month

Pricing Details

Usage fee from $6 / 1,000 sent emails

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

MoonMail Features

  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign

View full list of Campaign Management Software

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

View full list of Email Marketing Software

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

View full list of Marketing Automation Software

MoonMail Alternatives - Capterra UAE 2020

More MoonMail alternatives

MoonMail Reviews

Showing 5 of 131 reviews

Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.3/5
Features
4.3/5
Value for Money
4.5/5
Ferdinand M.
Global Team Lead
201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/07/2018

"Mailchimp is nothing compared to Moonmail"

Comments: Overall happiness and less frustration than any other auto-responder for starters. The ease of use and straight forward dashboard is nice on the eyes and there's a template marketplace in case you aren't feeling creative. Pretty awesome product if you ask me.

Pros: First and foremost, Mailchimp, aweber, constant contact etc... are so restrictive when you want to upload a list. Or, you have to pay exorbitant amounts just to upload the contacts, even if you don't use them in certain campaigns. With Moonmail, I haven't experienced any of that. Granted I'm new to the service but from what I've found, it's the best option out there.

Cons: There's nothing really at the moment other than I wish I had found it sooner. I've dealt with pretty much every auto-responder out there and it's more than frustrating when all you are trying to do is communicate with your list and not be charge an arm and a leg or be restricted on what you upload.

Vendor Response

by MoonMail on 30/10/2018

Thanks!

  • Reviewer Source 
  • Reviewed on 03/07/2018
Tamarisk E.
Sex Therapist
Alternative Medicine, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/07/2019

"Much better than mailchimp"

Comments: Just excellent

Pros: The customer service and chat function are simply excellent. The folks at moonmail are friendly, patient with actual customer service. Unlike their main competitor they are not condescending and never once was i told to 'find the solution myself'.

Cons: Not as easy to use as mailchimp but the customer service is so good with someone walking through that it's not actually a real problem.

Vendor Response

by MoonMail on 29/07/2019

thanks!

  • Reviewer Source 
  • Reviewed on 19/07/2019
Verified Reviewer
Co Founder & CTO
Events Services, 13-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 16/10/2019

"MoonMail Review"

Comments: Good features , very new platform and technology but open source code was not really open source

Pros: Integration with AWS , Serverless lambada architecture , open source code base , features specially some cutting edge planned features

Cons: Open source code not updated uses outdated serverless framework , very tough to get it working almost had to rewrite major part of the code

  • Reviewer Source 
  • Reviewed on 16/10/2019
Angelica C.
CEO
Internet, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 19/07/2019

"Lovely alternative to Mailchimp"

Comments: The only reason I cannot stick with it is Amazon's SES really strict policies that keep banning me.

Pros: I love that is cheap, its pricing is really good, it has a bunch of integrations, through zapier (which is free, but can require a paid plan depending on your usage).
It has regular nice features like automation, but that's it.

Cons: It does not offer any option if you suddenly can't use Amazon SES anymore. Also, the branding on the email footer is a bit ridiculous in paid plans.

Vendor Response

by MoonMail on 29/07/2019

thanks!

  • Reviewer Source 
  • Reviewed on 19/07/2019
Felicia K.
IBO
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 09/08/2019

"My moon mail experience"

Comments: I had many of my accounts compromised by this person and daily I struggled to regain access to my own accounts and thank God for moon mail helping me by synconizing many of my apps so I can get back what is mine

Pros: How it works well with many of my other apps and how it integrates very smoothly without the hassle

Cons: Honestly can not think of anything so far I enjoy it alot

  • Reviewer Source 
  • Reviewed on 09/08/2019