---
description: Get detailed information about CloudWaitress usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: CloudWaitress Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/20026/restaurant-management/software) > [CloudWaitress](/software/156352/cloud-waitress)

# CloudWaitress

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> Easily set up and manage your own online ordering and reservation system for your food business.
> 
> Verdict: Rated **4.9/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CloudWaitress?

Any food service business that is interested in having an online ordering and reservation system where they are in control of their orders and customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 10 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cloud Waitress
- **Founded**: 2016

## Commercial Context

- **Starting Price**: $39.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Starts at $39 a month for unlimited orders
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Danish, Dutch, English, French, Hindi, Indonesian, Italian, Japanese, Portuguese, Spanish, Thai
- **Available Countries**: Australia, Bahamas, Barbados, Belize, Botswana, Brazil, British Virgin Islands, Cambodia, Canada, Cook Islands, Denmark, Dominica, Fiji, France, Ghana, Grenada, Guyana, India, Indonesia, Ireland and 23 more

## Features

- Alerts/Notifications
- Customer Accounts
- Delivery Tracking
- Inventory Tracking
- Kitchen/Menu Management
- Mobile Access
- Online Ordering Systems
- Online Payments
- Order Entry Software
- Order Management Software
- Order Tracking
- Purchasing & Receiving
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS Software
- Third-Party Integrations
- Website Personalization

## Integrations (18 total)

- Abacus POS
- Apple Pay
- CardConnect
- Checkout.com
- Elavon
- Google Analytics 360
- Google Maps
- Meta for Business
- PayGate
- PayPal
- Postmates
- Razorpay
- SGE
- Shipday
- Stripe

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Restaurant Management Software](https://www.capterra.ae/directory/20026/restaurant-management/software)

## Related Categories

- [Restaurant Management Software](https://www.capterra.ae/directory/20026/restaurant-management/software)
- [Food Service Distribution Software](https://www.capterra.ae/directory/20024/food-service-distribution/software)
- [Food Service Management Software](https://www.capterra.ae/directory/20025/food-service-management/software)
- [Food Delivery Software](https://www.capterra.ae/directory/30861/food-delivery/software)
- [Online Ordering Systems](https://www.capterra.ae/directory/32698/online-ordering/software)

## Alternatives

1. [Tookan](https://www.capterra.ae/software/218952/tookan) — 4.1/5 (76 reviews)
2. [Gofrugal](https://www.capterra.ae/software/71693/gofrugal-pos-software) — 4.4/5 (198 reviews)
3. [Marketman](https://www.capterra.ae/software/136439/marketman-restaurant-inventory) — 4.7/5 (112 reviews)
4. [Epos Now](https://www.capterra.ae/software/152638/epos-now) — 3.8/5 (713 reviews)
5. [Acumatica Cloud ERP](https://www.capterra.ae/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews)

## Reviews

### "I have been using it for last two months and its just great." — 5.0/5

> **Ravi** | *20 February 2018* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Best value for money. Great features and customer support. Best part it you can suggest a feature and track progress of your suggested features in development if its in high demand. Easy to use and developed by pros who are best at taking care of minor details which is easy to miss by other players in Industry. I tried it for free when I was trying it out as well as when I was setting up my menu. Once I was completely satisfied then I started using it for my business. Pricing is very reasonable.
> 
> **Cons**: Being a new player it is still missing some desire features like analytics which I was told that is in to do list so I guess wont take more than few months before its get pushed. Compare to gloriafood promo engine is limited but still the amount of progess I have seen in last few months I guess they will be very competative with the big player in near future.
> 
> We can have our own online ordering and delivery set up to avoid huge percentage sharing with players. e.g. Uber Eats. Very flexible and customizable

-----

### "Thank you to create this platform." — 5.0/5

> **Bunga** | *5 December 2022* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and helpful also the support team is quick and perfect on time.
> 
> **Cons**: If this platform can link to my MYOB will be the best.I know it is going well with Xero but I use MYOB account right at the moment.So look forward for the new development that can support more on MYOB.
> 
> Help my business to survive during COVID and still now my customers still happy to use it.

-----

### "Great tool for the new world" — 4.0/5

> **Frank** | *25 April 2020* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: We found the interface very user-friendly and straight forward.
When building a menu, tedious tasks like adding option groups to meal groups have been simplified, which is always very handy when time is an issue.
Support was only required during printing set up and was done quickly and efficiently as well as friendly and helpful. By the creator of the system himself\!
> 
> **Cons**: I'm a bit of a computer geek and would love some more design tools and features. 
Great job all in all Chris, thank you very much\!

-----

### "Great product and they must have with any food business" — 5.0/5

> **Mario** | *17 November 2021* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: It’s very user-friendly and pretty much a set and forget system.
> 
> **Cons**: There’s a little bit of learning with the platform but it’s a great platform because once you know what you’re doing you can modify it a lot to suit your business.
> 
> Cloudwaitress has been great to work with, they are a great asset to my business and have given me the opportunity to compete with major third-party online ordering platforms at a fraction of the price\!

-----

### "Good application for restaurant needs" — 5.0/5

> **Siu Hay** | *8 May 2022* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: suits my needs, great support \& well organized informative in orders progress
> 
> **Cons**: Will not allow too must room for re-scheduling delivery or pickup timing
> 
> Very user friendly \& good value

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## Links

- [View on Capterra](https://www.capterra.ae/software/156352/cloud-waitress)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/156352/Cloud-Waitress/> |
| en-AE | <https://www.capterra.ae/software/156352/cloud-waitress> |
| en-AU | <https://www.capterra.com.au/software/156352/cloud-waitress> |
| en-CA | <https://www.capterra.ca/software/156352/cloud-waitress> |
| en-GB | <https://www.capterra.co.uk/software/156352/cloud-waitress> |
| en-IE | <https://www.capterra.ie/software/156352/cloud-waitress> |
| en-IL | <https://www.capterra.co.il/software/156352/cloud-waitress> |
| en-IN | <https://www.capterra.in/software/156352/cloud-waitress> |
| en-NZ | <https://www.capterra.co.nz/software/156352/cloud-waitress> |
| en-SG | <https://www.capterra.com.sg/software/156352/cloud-waitress> |
| en-ZA | <https://www.capterra.co.za/software/156352/cloud-waitress> |
| ja | <https://www.capterra.jp/software/156352/cloud-waitress> |

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