---
description: Get detailed information about HoduCC usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: HoduCC Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [HoduCC](/software/156136/hoducc)

# HoduCC

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> HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operation.
> 
> Verdict: Rated **4.6/5** by 99 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses HoduCC?

HoduSoft is a leading Contact Center Software provider, serving hundreds of customers and helping organizations of every size of business.

Banks, Insurance, Finance, E-Commerce, BPO, MSP customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 99 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HoduSoft
- **Location**: Ahmedabad, India
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: HoduCC offers a free trial, after which the software is available on a per user per month basis.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Management Software
- Chatbot Software
- Computer Telephony Integration
- Contact Management Software
- Dashboard Software
- Event Triggered Actions
- File Transfer
- IVR
- Inbound Call Center
- Interaction Tracking
- List Management
- Outbound Call Center
- Power Dialer
- Predictive Dialer Software
- Quality Management Software
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics

## Integrations (10 total)

- Bandwidth
- Bird
- Bitrix24
- Dynamics 365
- Freshdesk
- Pipedrive
- Salesforce Platform
- Twilio
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)

## Related Categories

- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)
- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)
- [Call Recording Software](https://www.capterra.ae/directory/30533/call-recording/software)
- [Telemarketing Software](https://www.capterra.ae/directory/31034/telemarketing/software)
- [Auto Dialer Software](https://www.capterra.ae/directory/30999/auto-dialer/software)

## Alternatives

1. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (890 reviews)
2. [Convoso](https://www.capterra.ae/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews)
3. [DialedIn CCaaS](https://www.capterra.ae/software/29589/callcenternow) — 4.8/5 (335 reviews)
4. [Readymode](https://www.capterra.ae/software/136728/Readymode) — 4.6/5 (145 reviews)
5. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1789 reviews)

## Reviews

### "My Experience Using Hudu CC" — 4.0/5

> **IFECHUKWU JACINTA** | *7 September 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Hudu CC is how easy it makes handling calls. It is convenient for making and receiving calls, callbacks, and outbound calls, and it helps make communication with clients more organized and straightforward.
> 
> **Cons**: What I like least about HuduCC is that there are occasional network or call connection issues, which can sometimes interrupt a conversation with a client. Aside from this, I find the platform easy and convenient to use.
> 
> My overall experience has been how easy it is to use when following up with clients through callbacks. It makes it easier to reach clients and continue conversations when an issue requires further assistance or follow-up.

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### "Feature-Rich and Flexible Omnichannel Customer Experience Platform" — 5.0/5

> **Prince** | *25 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: HoduCC provides a comprehensive contact centre platform with a good combination of voice, omnichannel communication, CRM integration, reporting and automation capabilities.
> 
> **Cons**: Initial configuration and integration may require a learning curve. There is a learning curve when implementing and configuring some of the more advanced features. Organisations deploying the platform may require appropriate technical expertise and onboarding, particularly when integrating it with existing telephony infrastructure, CRM systems and other enterprise applications.
> 
> Our overall experience with HoduCC has been positive. The platform provides a comprehensive set of contact centre and omnichannel communication features, with good flexibility for different business requirements. We particularly appreciate its combination of voice, digital channels, reporting, call management and automation capabilities.

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### "HoduCC UX Improvement" — 3.0/5

> **Verified Reviewer** | *7 September 2026* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: The platform serves it purpose, calls are clear enough and its nice that activities like follow-up calls can be scheduled.
> 
> **Cons**: The platform randomly logout users, users have to constantly refresh the browser tab to stay active. Also, the UX is not user friendly, most of the icons and tabs need to be taught to understand their functionality. The interface looks packed, even with the submenu on the left pane, there's still a lot of info to grasp in one view.
> 
> It serves it purpose but could use some UI/UX improvements and web session stability. There should be good structural categorisation of the menu's and tabs, the icons should have clear text describing its functions.

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### "Excellent technology back by available and knowledgable support" — 5.0/5

> **Neil** | *12 August 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: HoduCC is a feature rich, reliable omnichannel platform catering to a wide range of industry sectors. There's a strong focus on R\&D, with new features and continuous improvement on existing ones. Aggregating the various channels is seamless, and easy to both use and manage. The dedicated team at HoduCC offers exceptional support and service, and the genuine partnership we've been able to build with the Hodu team has been a real highlight.
> 
> **Cons**: No cons come to mind. As with any digital product, there are hurdles to overcome from time to time, but these are professionally managed in conjunction with the HoduCC team. There's a wide range of ready to use AI tools already, and I'm looking forward to seeing many of these developed out further, so HoduCC can lead the market here the way it does in so many other areas.
> 
> We've had a very positive experience with HoduCC, and I look forward to working with the team for years to come.

-----

### "Reliable and Easy-to-Use Call Center Solution" — 5.0/5

> **Tom** | *12 March 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, reliable, and has great call center features. Call quality is good and it makes managing customer support much easier.
> 
> **Cons**: Initial setup was a bit complex and required technical support to configure properly. Some advanced features are not very intuitive, so it takes time to fully understand the system. The user interface could also be more modern and responsive.
> 
> Good experience overall. The system is stable, works well for call center operations, and has helped improve our communication and support process.

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## Links

- [View on Capterra](https://www.capterra.ae/software/156136/hoducc)

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| en-AU | <https://www.capterra.com.au/software/156136/hoducc> |
| en-CA | <https://www.capterra.ca/software/156136/hoducc> |
| en-GB | <https://www.capterra.co.uk/software/156136/hoducc> |
| en-IE | <https://www.capterra.ie/software/156136/hoducc> |
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