--- description: Get detailed information about GoCardless usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GoCardless Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [GoCardless](/software/156081/gocardless) # GoCardless Canonical: https://www.capterra.ae/software/156081/gocardless Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/156081/gocardless?page=2) > 100,000+ businesses use GoCardless for secure bank payments. Collect and send payments, with no chasing, stress, or hidden fees. > > Verdict: Rated **4.0/5** by 88 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses GoCardless? All businesses collecting one-off or recurring payments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 88 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 3.5/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: GoCardless - **Location**: London, UK - **Founded**: 2011 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Four usage-based plans priced per transaction in GBP. Standard, Advanced, and Pro tiers charge different percentage plus fixed-fee rates per transaction with increasing payment protection features. A Custom plan is available with bespoke pricing, volume-based discounts, and dedicated support for higher-volume businesses. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, German, Portuguese, Spanish - **Available Countries**: Germany, United Kingdom ## Features - Billing & Invoicing - Multi-Currency - Payment Gateway Integration - Payment Processing Software - Recurring/Subscription Billing - Reporting/Analytics ## Integrations (4 total) - QuickBooks Online Advanced - Sage CRM - Xero - Zuora ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payment Processing Software](https://www.capterra.ae/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.ae/directory/30232/payment-processing/software) - [Recurring Billing Software](https://www.capterra.ae/directory/30927/recurring-billing/software) - [Billing and Invoicing Software](https://www.capterra.ae/directory/30015/billing-and-invoicing/software) ## Alternatives 1. 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I'll review other payment processors, and always decide to stay with GoCardless. ----- ### "A useful platform for collecting payments easily." — 5.0/5 > **Emma** | *9 March 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: My favourite feature about GoCardless is the easy way you can collect and process payments. It captures all information required for auditing and has the option to process refunds if requested by the customer. GoCardless sends regular emails with pay-out information, including the customer detail breakdown and fee amount deducted to allow for quick reconciliation, and quickly transfers money into our bank account with no issues. GoCardless integrates with both our accounting and fundraising software, ensuring the 2 systems are synced. It has a user-friendly interface and is easy to navigate. It is cloud-based and has two-step authentication. There is no big learning curve to use GoCardless. GoCardless communicates well through regular emails. > > **Cons**: The thing I like least about GoCardless is the slow customer service for when bugs arise, although I do not need to seek support often, and usually operation is smooth. Fees can also be quite high on small transactions, but all the various payment collection software we use charge fees and are similar. We also pay a monthly charge, which we do not do with our platforms. However, the benefits out-weigh the fees, and we have used GoCardless for many years. The monthly charge allows us to use our custom branding, which is a must for brand awareness. > > My overall experience with GoCardless is a positive one, it is a useful platform that integrates with our systems and allows for the smooth day-to-day running of our organisation. We therefore have no plans to stop using GoCardless, even after a tech audit. ----- ### "Average service at a reasonable price" — 2.0/5 > **Richard** | *4 November 2025* | Computer Software | Recommendation rating: 2.0/10 > > **Pros**: The direct debit with Quickbooks, when it works. It is seamlessly integrated with Quickbooks to automate customer payments every month > > **Cons**: When the direct debit integrated services between Gocardless and Quickbooks doesnt work, which happened for 50% of out customer base and was very hard to restore. Also, Gocardless cant collect payments from Poland where some of our customers are based. > > It has been very up and down. The customer support team are genuinely helpful but it is limitations in the product offering that let them down. ----- ### "Overall a great company and very trustworthy" — 5.0/5 > **Cameron** | *31 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Customer support has been very helpful throughout. They provided all the information my mortgage lenders needed and helped a lot when I transitioned from St to Ltd. > > **Cons**: They have been amazing. Could reduce the fees especially for longstanding members who have lots of small transactions. > > GoCardless has made collecting payments simple and reliable for my business. Setup was quick, payments are automated, and support has been helpful. It saves me time every month and reduces admin work. ----- ### "Useful for collecting subscription payments from customers" — 4.0/5 > **Tom** | *25 July 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Once a customer is signed up for Direct Debit, it is easy to take payments from them. Subscriptions can be bundled into templates, and changing them is straightforward. > > **Cons**: Can take a few days from the payment submission date to actually receiving the funds in your account. > > Handy platform for ensuring prompt payments from customers - instead of relying on them to make manual payments. Reduces the chances of missed payments. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/156081/gocardless?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/156081/gocardless) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data