---
description: Get detailed information about Talkative usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Talkative Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Talkative](/software/155164/talkative)

# Talkative

Canonical: https://www.capterra.ae/software/155164/talkative

> Cloud-based omnichannel customer service platform for contact centres combining AI automation with live support across voice, chat.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Talkative?

Mid-market and enterprise B2C businesses running contact centres, particularly in retail, ecommerce, automotive, healthcare, and the public sector.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Talkative
- **Location**: Newport, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $299.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Talkative is available across three pricing tiers as follows:
Business: Pricing starts at $299/month
Enterprise: Contact Talkative for pricing details.
Salesforce Integration: Contact Talkative for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Bangla, Bulgarian, Czech, Danish, Dutch, English, French, German, Greek, Polish, Punjabi, Spanish, Welsh
- **Available Countries**: United Kingdom, United States

## Features

- CRM Software
- Chat/Messaging
- Chatbot Software
- Customer Support Software
- Customizable Branding
- Geotargeting
- Live Chat Software
- Multi-Language
- Offline Form
- Real-time Consumer-facing Chat
- Sentiment Analysis
- Third-Party Integrations
- Transfers/Routing

## Integrations (2 total)

- Google Analytics 360
- Salesforce Service Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Chatbot Software](https://www.capterra.ae/directory/32448/chatbot/software)
- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)
- [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1789 reviews)
2. [Tidio](https://www.capterra.ae/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Supsis AI](https://www.capterra.ae/software/1015501/supsis) (0 reviews)
4. [Weave](https://www.capterra.ae/software/141842/weave) — 4.4/5 (697 reviews)
5. [Birdeye](https://www.capterra.ae/software/152997/birdeye) — 4.7/5 (707 reviews)

## Reviews

### "Simple to use, extensive feature set and deployed in minutes" — 5.0/5

> **Andrew** | *31 August 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I have several web applications which require a chat solution, so I may assist my customers and my client's customers, so the ability to quickly configure and deploy multiple chat widgets was essential. This product handled that with ease, and because of the widget configuration system, I can easily update and change my widget without needing to update the code on my website. 

Coupled with the integrations with external systems, and the custom webhooks, I was able to get all the relevant data from Talkative, into my bespoke applications with ease.

As I am a web application builder, sometimes I need to help guide customers through the more complex parts of the websites I build, for example I have an event booking application which some users have difficulties with. The Cobrowsing tool makes it really easy to help guide my customers through booking processes without the needing them to install additional software, no only this, but I can also interact with their booking forms to help them complete their booking, all whilst hiding any sensitive data to gives my customers confidence in their security.
> 
> **Cons**: None spring to mind, my journey so far has been really positive.
> 
> I needed to be able to quickly deploy chat widgets to websites, and be able to turn them off and on depending on the current needs of the website. This software solved all of my problems, and I had to put very little effort in to get it up and running. The support team are really helpful, and they have great documentation and example integrations too.

-----

### "Excellent in all respects." — 5.0/5

> **Jules** | *1 August 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, generates leads, fits in with my website branding
> 
> **Cons**: None - would be better if I had more staff to handle live interactions
> 
> Talkative has been a great tool to help me deliver consultative service to my high value clients. I've used it to generate leads and sales from clients all over the world. The support has been great too.

## Links

- [View on Capterra](https://www.capterra.ae/software/155164/talkative)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/155164/Talkative/> |
| en-AE | <https://www.capterra.ae/software/155164/talkative> |
| en-AU | <https://www.capterra.com.au/software/155164/talkative> |
| en-CA | <https://www.capterra.ca/software/155164/talkative> |
| en-GB | <https://www.capterra.co.uk/software/155164/talkative> |
| en-IE | <https://www.capterra.ie/software/155164/talkative> |
| en-IL | <https://www.capterra.co.il/software/155164/talkative> |
| en-IN | <https://www.capterra.in/software/155164/talkative> |
| en-NZ | <https://www.capterra.co.nz/software/155164/talkative> |
| en-SG | <https://www.capterra.com.sg/software/155164/talkative> |
| en-ZA | <https://www.capterra.co.za/software/155164/talkative> |
| fr | <https://www.capterra.fr/software/155164/talkative> |
| fr-BE | <https://fr.capterra.be/software/155164/talkative> |
| fr-CA | <https://fr.capterra.ca/software/155164/talkative> |
| fr-LU | <https://www.capterra.lu/software/155164/talkative> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Talkative","description":"Talkative is a cloud-based customer service platform that helps contact centres handle customer interactions across voice, chat, video, and messaging channels. It works as an AI layer on top of existing contact centre tools, so businesses can add AI capabilities without replacing their current systems.\n\nTeams use Talkative to automate common customer queries through AI agents, support live agents with real-time suggestions, and offer face-to-face video support for sales and service. AI interactions can be handed off to human agents with full context when needed.\n\nCore features include AI chatbots for chat and messaging, conversational voice AI, live chat with screen sharing and translation across 100+ languages, video chat, social messaging, cobrowsing, intelligent routing, and analytics with sentiment analysis and AI insight reporting.","image":"https://images.g2crowd.com/display-layer-screenshots/53609/a43bac2958bc727179225affe43d83ace9e87a4ed9d391a54a615651c2de61a7.avif","url":"https://www.capterra.ae/software/155164/talkative","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/155164/talkative#software","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":5.0},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ae/software/155164/talkative#faqs","mainEntity":[{"name":"What Is Talkative?","@type":"Question","acceptedAnswer":{"text":"Talkative is a cloud-based customer service platform that helps contact centres handle customer interactions across voice, chat, video, and messaging channels. It works as an AI layer on top of existing contact centre tools, so businesses can add AI capabilities without replacing their current systems.Teams use Talkative to automate common customer queries through AI agents, support live agents with real-time suggestions, and offer face-to-face video support for sales and service. AI interactions can be handed off to human agents with full context when needed.Core features include AI chatbots for chat and messaging, conversational voice AI, live chat with screen sharing and translation across 100+ languages, video chat, social messaging, cobrowsing, intelligent routing, and analytics with sentiment analysis and AI insight reporting.","@type":"Answer"}},{"name":"Who Uses Talkative?","@type":"Question","acceptedAnswer":{"text":"Mid-market and enterprise B2C businesses running contact centres, particularly in retail, ecommerce, automotive, healthcare, and the public sector.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.ae/software/155164/talkative#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Talkative","position":3,"item":"/software/155164/talkative","@type":"ListItem"}]}]}
</script>