--- description: Get detailed information about Elium usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elium Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Elium](/software/154732/elium) # Elium Canonical: https://www.capterra.ae/software/154732/elium Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/154732/elium?page=2) > The European knowledge management platform that makes enterprise AI reliable: one governed source of truth for teams and AI agents. > > Verdict: Rated **4.8/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Elium? Mid-sized and large organisations whose global operations, customer service and IT support teams need knowledge that people and AI agents can trust. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 41 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Elium - **Location**: Mont-Saint-Guibert, Belgium - **Founded**: 2008 ## Commercial Context - **Starting Price**: €15.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Elium is priced per user, with a 10-user minimum, across three plans. Team is EUR 15 per user per month billed yearly (EUR 18 billed monthly) and includes one admin. Corporate is EUR 20 per user per month billed yearly (EUR 24 billed monthly) and includes three admins. Enterprise is priced on volume and roles. Every plan includes unlimited spaces, content and AI answers, with no usage credits, and your content is never used to train AI models. Self-service portals for customers and partners are an option, quoted separately because portal visitors are not counted as users. A free trial is available. Implementation, migration and training are delivered by Elium's own team of senior experts. Full details: elium.com/pricing - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Dutch, English, French, German - **Available Countries**: Australia, Austria, Belgium, Bulgaria, Canada, China, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Italy, Latvia, Luxembourg, Malta, Mexico and 16 more ## Features - @mentions - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Archiving & Retention - Catalog Management - Collaboration Tools - Commenting/Notes - Content Management System (CMS) Software - Customizable Branding - Customizable Templates - Discussions/Forums - Document Management Software - Feedback Management - Full Text Search - Knowledge Base Management - Knowledge Management Software - Mobile Access - Multi-Language - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - SEO Management - Search/Filter - Self Service Portal - Text Editing - Third-Party Integrations - User Management - Version Control - Workflow Management Software ## Integrations (22 total) - ChatGPT - Claude - Confluence - GLPI - Google Analytics - Google Docs - Google Drive - Google Workspace - Jira - Microsoft 365 - Microsoft Entra ID - Microsoft Power Automate - Microsoft Power BI - Microsoft SharePoint - Microsoft Teams ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Knowledge Management Software](https://www.capterra.ae/directory/30094/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.capterra.ae/directory/30094/knowledge-management/software) - [Productivity Software](https://www.capterra.ae/directory/30968/productivity/software) - [Enterprise Content Management Software](https://www.capterra.ae/directory/31079/enterprise-content-management/software) - [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software) - [Knowledge Base Software](https://www.capterra.ae/directory/32454/knowledge-base/software) ## Alternatives 1. [Confluence](https://www.capterra.ae/software/136446/confluence) — 4.5/5 (3720 reviews) 2. [Microsoft SharePoint](https://www.capterra.ae/software/1167/sharepoint) — 4.4/5 (5469 reviews) 3. [Notion](https://www.capterra.ae/software/186596/notion) — 4.7/5 (2834 reviews) 4. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5317 reviews) 5. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24219 reviews) ## Reviews ### "Smart, Scalable, and Simple to USE: A Platform That Works for Contributors, Consumers, and Admins Alike" — 5.0/5 > **Cathal** | *30 May 2025* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: It is an easy to use platform for the user who is consuming content, the person who is uploading or contributing the content as well as the Administrators. The multi language capability is important when it is being used with global teams. The Answers AI module that was launched this year is very useful in helping summarise data within a large database like ours. > > **Cons**: As with any platform, aligning new features with out business needs is an ongoing, rewarding challenge. > > The Elium team are very responsible to queries and offer sound advice on implementation as well as ongoing advice and support on how to best leverage the capabilities the platform has and the new features and capabilities that they are constantly adding. ----- ### "Elium: Experience Review after 3 Years" — 5.0/5 > **Ricardo** | *26 February 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: - Overall great user experience and interface, making the platform very easy to understand and navigate; - Their customer support is very responsive and they have good community engagement (2 gatherings per year to share KM best practices with other clients); - Effective tools for seamless content management; - Compatibility with MS365 files; - Great search engine. > > **Cons**: - Not having an option to unpublish content (and turn into a draft again). - It would be also nice to have an option to create buttons to embed CTAs in the stories. > > The overall experience with elium is great. The platform has been up for 3 years now, and the acceptance is unanimous. 91% of our employees are active users, and they are highly satisfied with the platform. ----- ### "Bringing knowledge to life and making information easily accessible" — 5.0/5 > **Line** | *16 May 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: The content creation interface is very intuitive and easy to use. Highlighting content, either by featuring it on the homepage or distributing it via email, is a real advantage for a communicator like me\! > > **Cons**: Being required to use the Microsoft 365 environment (group tool), better integration of Teams, SharePoint, and Viva Engage would be a valuable addition. Additionally, a graphic redesign of the "spaces" view and/or the tab-based layout in the left navigation bar, starting from the homepage, would provide a smoother navigation experience. > > I have been working with the Elium solution and its teams for seven years now. The platform evolves with the times and our needs. User feedback remains at the core of future developments. Additionally, user groups are always insightful: they provide a clear understanding of the platform's direction, allow us to learn about ongoing developments, and inspire new ideas to improve our content and ways of working. ----- ### "6 years of using Elium" — 5.0/5 > **Julie** | *26 April 2021* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I really enjoyed working with Elium. What I really appreciated from the beginning was the support from the Elium team. From the beginning, the team has been very active to understand the reality of our organization. I will always remember that during the first day of our workshop to design the platform, the Elium representative said that we would not look at the platform and that we would work only with pens and papers\! I had been dreaming about this platform for months and was a bit disappointed. But then, I realised that it was the best way to start the project. She needed to understand our environment before starting with the platform. Then I have always appreciated the responsiveness of the team when we had a question or were encountering an issue with the plaform. We have always received an answer in a matter of hours. Elium has also always integrated the customer's feedback into their product - which has been highly appreciated. The relation has always been smooth with the team, even when we had disagreement\! I would say that Elium brought us more than a technological solution. The relation with our team was key and has nutured the strategic thinking on our métier. > > **Cons**: Hard to answer this question... I would say that the biggest issue we encountered with our platform is the fact that the application for mobile devices is not working offline. As we have many colleagues spending hours in transit, we would appreciate to get an offline option. It would allow them to read articles, reports or notes that they had selected before. > > My overall experience is highly positive. As I explained before it went beyond the technological solution offered. It opened new perspectives to our team of analysts. ----- ### "Great tool to share inside our company" — 4.0/5 > **Verified Reviewer** | *4 December 2018* | Internet | Recommendation rating: 7.0/10 > > **Pros**: I've particularly enjoyed the ability to create a hierarchy for our content, we are able to visualize with a glance what are the covered topics in our knowledge platform. > > **Cons**: I'm not a big fan of the editing tool which could be a little better and doesn't help me save as much time as I'd like. > > We use Elium to write down different workflows that are common to everyone in the company. It is super useful to share complex knowledge and make it available to designated people. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/154732/elium?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/154732/elium) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data