---
description: Get detailed information about Keela usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Keela Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Nonprofit Software](/directory/30805/nonprofit/software) > [Keela](/software/154358/keela)

# Keela

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> Keela is a fundraising CRM that unifies fundraising and donor communications.
> 
> Verdict: Rated **4.3/5** by 312 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Keela?

Keela is the ultimate donor management \&amp; fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 312 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aplos
- **Location**: Fresno, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: $160.00
- **Pricing model**: Usage Based
- **Pricing Details**: Keela offers tiered pricing plans based on the number of contacts managed. Pricing is displayed in US Dollars (USD).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- Accounting Software
- Activity Dashboard
- Approval Process Control
- CRM Software
- Calendar Management
- Campaign Management Software
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customizable Templates
- Donor Management
- Email Marketing Software
- Forms Management
- Fundraising Management
- Grant Management Software
- Member Database
- Membership Management Software
- Mobile Giving
- Online Giving
- Payment Processing Software
- Pledge Management
- Receipt Management
- Recurring Giving
- Registration Management
- Reporting & Statistics
- Resource Allocation & Planning
- Task Management Software

## Integrations (11 total)

- Aplos
- BitPay
- Eventbrite
- Gmail
- Mailchimp
- PayPal
- QuickBooks Online
- Raisely
- Stripe
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Nonprofit Software](https://www.capterra.ae/directory/30805/nonprofit/software)

## Related Categories

- [Nonprofit Software](https://www.capterra.ae/directory/30805/nonprofit/software)
- [Fundraising Software](https://www.capterra.ae/directory/20047/fundraising/software)
- [Donation Management Software](https://www.capterra.ae/directory/30548/donation-management/software)
- [Nonprofit CRM Software](https://www.capterra.ae/directory/31515/nonprofit-crm/software)
- [Nonprofit Project Management Software](https://www.capterra.ae/directory/32439/project-management-software-for-nonprofits/software)

## Alternatives

1. [DonorPerfect](https://www.capterra.ae/software/2698/donorperfect-fundraising-software) — 4.5/5 (1425 reviews)
2. [Givebutter](https://www.capterra.ae/software/172048/givebutter) — 4.8/5 (872 reviews)
3. [Neon CRM](https://www.capterra.ae/software/102088/neoncrm) — 4.3/5 (619 reviews)
4. [Bloomerang](https://www.capterra.ae/software/131207/bloomerang) — 4.7/5 (1287 reviews)
5. [Bonterra Network for Good](https://www.capterra.ae/software/111128/bonterra-guided-fundraising) — 4.6/5 (937 reviews)

## Reviews

### "My Keela Experience" — 4.0/5

> **Blakeley** | *26 May 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: The interface is easy to use and understand. It is easy and faster to run reports and import information I need. It is also great for email campaigns. We were weary about switching all our communication to Keela, but it has done well for us.
> 
> **Cons**: I do not like how I can not go back to the page I was previously on. On my donor management it always sends me to the beginning. I often have to open another tab to continue working.
> 
> The overall experience has been great. We are able to do things we need to do. I love the forms section and communications to keep everything in one database. The donor management keeps everything where I need it. It does have trouble merging contacts and I often have to go in and manual do that.

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### "Functionality Needs Improvement" — 3.0/5

> **Stephanie** | *19 May 2026* | Mental Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: The integration with stripe and ease of creating the donation landing page for our website and the communications to donor.
> 
> **Cons**: Running reports is clunky and not user friendly. There are too many steps to take to get layered data based on the fields I am needing.
> 
> I have all the basic skills to run reports and get the information needed but wish the interface was more user friendly and easier to use. I don't want to have to download every time I need raw, shareable data.

-----

### "Accountant" — 4.0/5

> **Christine** | *19 May 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: Importing data into keela.   Easy to navigate.  &#10;Reporting - Can produce several reports that are usefull.  Many filters to use. &#10;Easy to setup ie campaigns impact area
> 
> **Cons**: Tax receipt - received many complaints about the length of our tax receipts for donors who donate monthly.    &#10;Slow response to customer support.&#10;When inputting a manual donation you can not edit the data if you made a mistake.  For example if I inputted the wrong date I can not change it when I did not issue a tax receipt.   &#10;Tried to preform a donation summary report and the date produced was incorrect.   Emailed customer service put have not received feedback
> 
> I mainly use the donation portion of Keela so did not respond to the email marketing portion of Keela.    Overall would like better customer response and help instead of referring me to the knowledge base section.

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### "Keela is great\!" — 4.0/5

> **Josh** | *20 May 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: Value for money is hard to beat. The reporting and analysis tools are what convinced me to switch over. Our organization has been a customer for a little over a year and they are constantly making improvements and upgrades.
> 
> **Cons**: There are some features/modifications that I wish would come a little sooner. The household function is pretty clunky for example and with a little bit of work it could make it much more useful.&#10;&#10;There are bigger modifications like the Keela/Aplos integration that could use some work, but I can appreciate how difficult this integration is to do well.
> 
> Very positive. Customer support is responsive and I really don't have any serious or substantive complaints.

-----

### "Essential CRM for Non profit organizations. Excellent" — 4.0/5

> **Sean** | *26 May 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Offers the best industry specific and holistic overall solution for non profits to manage operations comprehensively.
> 
> **Cons**: Lack of direct help and support without paid support. Setup and Onboarding could really help us utilize the complete system.
> 
> It is my go to I love Keela and have been a client for several years, I recommend it to all non profits and community partners. Essential CRM

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## Links

- [View on Capterra](https://www.capterra.ae/software/154358/keela)

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