Vagaro

It's great but unnecessary

Comments: It's awesome really really awesome but like I said is not necessary for small companys, maybe if you grow up in the future it is a better idea. Is your decision.

Pros:

It's a good option for organize all the company schedule, there are so many functions for all, anyone can use this and is not necessary to know about this software, is so intuitive.

Cons:

I really thing that is unnecessary beacuse you can do a lot of this things in other app for free, but some functions are only in this app that made it better. If you don't have the money for pay this, I really recommend use your phone calendar or something like that.

Great system for Nail salon

Comments: So far works great for our nail salon with 3 full-time employees and 2 part time employees. Everyone is staying on top of the schedule and its easy for employees and clients. There are so mani other report and dashboard you can run to be on track.

Pros:

Easy to use, able to do online booking and scheduling for multiple artists at the time. Each artist views the most resent schedule and any last min cancelations.Easy check out.

Cons:

I would love to see more customized features when sending a confirmation message, or reminders.

Just ok, they will nickel and dime you to death

Comments: It’s ok, I’m looking for something better that fits what I need and doesn’t add in $ for every single thing you do

Pros:

Easy to set up, and app is pretty good as well

Cons:

When a customer pays a deposit booking online (a feature I set up) and upgrades to a package when they come in for service the system doesn’t allow the deposit to be applied towards the package so you have to manually refund the deposit payment onto a gift card and then apply that gift card to the purchase of a package which is time consuming and confusing for staff who have not set up the system from the get-go. Not to mention when the client purchases this package Vagaro does not allow them to add gratuity to the package. So clients purchase a package of six sessions for laser hair removal and can spend $1000 Vagaro doesn’t see that as a service so they do not allow tipping which is upsetting for practitioners and as a business owner I would like my staff to have that opportunity. After contacting customer support Vagaro suggested that we ask our customers to tip us at each individual treatment, if I were that customer I would leave and never come back again!

I love Vagaro

Comments: It's been great it is a great software for a great price can't beat it

Pros:

I love Vagaro I have used many scheduling software and am picky about what to use because I need software that is robust. Vagaro and allows me to manage my business all in one place and it keeps getting better. Some of my favourite features are taking deposits to book appointments, Forms, branded app, booth rental management, reports, and classes. It is more than scheduling software it allows me to run all aspects of my business in one place which is why I love it so much. It is a must for any beauty professional.

Cons:

Vagaro is constantly adding new features and always listens to users feedback to improve. It is one of the reasons I love it so much because they build it and improve constantly based on what users need.

Two time user

Pros:

I recently switched back to vagaro, they added some features that I wanted and decided of all the scheduling software I’ve tried, with the updates, this is the best solution out there. Easy to use, almost every option I need or want and pricing is comparable with others.

Cons:

The pos tablet is expensive and often freezes, but the software itself is great!