---
description: Get detailed information about Preno usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Preno Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Channel Management Software](/directory/30678/channel-management/software) > [Preno](/software/153164/preno)

# Preno

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> Hotel software built for independent properties. Not hotel chains. One clear view, nothing missed. 7-day free trial.
> 
> Verdict: Rated **4.7/5** by 48 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Preno?

Independent hoteliers running boutique hotels, motels, B\&amp;Bs, lodges and pubs with rooms — typically 5 to 50 rooms. Not suited to hotel chains or large enterprise properties.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 48 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Preno
- **Location**: Auckland, New Zealand
- **Founded**: 2015

## Commercial Context

- **Starting Price**: £56.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Month to month plans, no lock-in contract. &#10;Up to 10 rooms: from £40 on Essentials, £72 on Growth Plus.&#10;11 - 20 rooms: From £48 per month on Essentials, £112 on Growth Plus.&#10;Up to 50 rooms: From £80 per month on Essentials, £160 on Growth Plus.&#10;Or from £19 per month on Flexi (plus 1% fee on bookings)&#10;&#10;50+ rooms: Contact Preno&#10;&#10;Subscription is billed in £GBP or NZD$ (excl taxes) with no minimum term. Discount for paying annually.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, American Samoa, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Fiji, Finland, France and 59 more

## Features

- Booking Management
- Booking Notes
- CRM Software
- Calendar Management
- Channel Analytics
- Channel Management Software
- Contact Management Software
- Customer Support Software
- Dynamic Pricing
- Employee Management
- For Hostel/Dorm Managers
- Front Desk Management
- GDS/OTA Integration
- Group Reservations
- Guest Communications
- Guest Experience Management
- Housekeeping Management
- Inventory Management Software
- Maintenance Management Software
- Marketing Automation Software
- Multi-Channel Distribution
- Multi-Channel Management
- Online Booking
- Payment Processing Software
- Performance Metrics
- Point of Sale (POS)
- Promotions Management
- Rate Management
- Registration Management
- Rental Property Management Software
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Revenue Management Software
- Room Inventory
- Self Check-In/Check-Out
- Third-Party Integrations

## Integrations (9 total)

- Altitude
- Lightspeed
- MYOB Business
- RoomPriceGenie
- STAAH Channel Manager
- SiteMinder
- Stripe
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Channel Management Software](https://www.capterra.ae/directory/30678/channel-management/software)

## Related Categories

- [Channel Management Software](https://www.capterra.ae/directory/30678/channel-management/software)
- [Hospitality Property Management Software](https://www.capterra.ae/directory/20031/hospitality-property-management/software)
- [Reservation & Online Booking Software](https://www.capterra.ae/directory/20032/reservations/software)
- [Hotel Channel Management Software](https://www.capterra.ae/directory/31615/hotel-channel-management/software)
- [Hostel Management Software](https://www.capterra.ae/directory/31457/hostel-management/software)

## Alternatives

1. [eZee Absolute](https://www.capterra.ae/software/135751/ezee-absolute) — 4.6/5 (405 reviews)
2. [Sirvoy](https://www.capterra.ae/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews)
3. [Little Hotelier](https://www.capterra.ae/software/144307/little-hotelier) — 4.0/5 (220 reviews)
4. [ResNexus](https://www.capterra.ae/software/129392/reservation-nexus) — 4.8/5 (428 reviews)
5. [Cloudbeds](https://www.capterra.ae/software/158839/cloudbeds) — 4.3/5 (342 reviews)

## Reviews

### "Good software" — 5.0/5

> **Ross** | *28 October 2024* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to understand and efficient to use.
> 
> **Cons**: Constantly being logged out of account and having to sign in again
> 
> Positive. Is simple to understand and use

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### "Good Software and very good customer & technical team" — 5.0/5

> **Dimitri** | *14 March 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use - basics function availale&#10;\*\*\*\*\* Very good Customer Team\*\*\*\*\*&#10;and it's a luxe \!\!\!\!
> 
> **Cons**: No really, &#10;presentation by month and some others
> 
> Using the soft for 6 months now, easy to use and to train for new users.&#10;When you need help customer team respond very quickly and solve 100% of problem or question.

-----

### "Great on-line  Hotel management software program" — 5.0/5

> **Joyce** | *8 June 2021* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Very easier to load guest information. One shop stop for bookings, payments, covers across booking channels so avoids overbookings, very easier to retrieve any data needs for accounting purposes.
> 
> **Cons**: Nothing. I found it very useful.  Even when using it with my phone to check for booking it was useful.
> 
> Have found Preno has been very useful and important tool in my business, once I set up Preno it meant my book keeping and diary work was at more than halved and the risk of overbooking minimized. Took so much stress out of the Hotel management side of my business.

-----

### "Waste of Money" — 1.0/5

> **Natalie** | *16 October 2019* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: There is absolutely nothing about Preno that I can say was good.
> 
> **Cons**: No customer service. Not willing to listen to the customer. Unable to make simple changes to their software even though they are a software company.&#10;Overpriced for a very very basic system.
> 
> Preno solved no problems whatsoever. I don’t understand why the owner even went into this line of work if they couldn’t solve even the most basic of problems. Only worried about selling the product and employing more marketing people than perfecting their product and providing customer service.

-----

### "A great combination of product and systems" — 5.0/5

> **Garry** | *4 April 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The people behind it\!\! Lots of management systems are out there that are faceless. Working with Preno is working with people you can phone and speak to,  I see the preno team as being part of our business, not just a computer programme\!\!\!
> 
> **Cons**: My inability to understand how it all worked, thankfully the really helpful crew were only on the end of the phone to quickly and easily answer my questions,
> 
> It’s been pleasant and enjoyable learning from the super helpful and friendly staff, they have the ability to explain and help whenever I need it.

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## Links

- [View on Capterra](https://www.capterra.ae/software/153164/preno)

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