What Is Connecteam?

Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app.

Who Uses Connecteam?

Connecteam serves the following industries; hospitality, retail, construction, manufacturing, healthcare, services, security, HVAC, and any other industries that have a need to manage their staff.

Connecteam video
Connecteam Software - Time Clock Connecteam Software - 2 Connecteam Software - 3 Connecteam Software - 4 Connecteam Software - 5

Not sure about Connecteam? Compare with a popular alternative

Connecteam

4.8 (207)
Connecteam
Not available in your country
$29.00
month
Free version
Free trial
299
3
4.7 (207)
4.8 (207)
4.9 (207)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
$6.00
month
Free version
Free trial
157
124
4.5 (22,283)
4.6 (22,283)
4.3 (22,283)
Why am I seeing this?

Connecteam Alternatives

Sponsored
A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way. Learn more about Trello
Jobber is perfect for home service businesses that want to keep jobs on track and provide a seamless customer experience. Try it free!
The smarter way for a small business to manage an hourly team. Time clocks, scheduling, payroll, messaging, and HR all in one.
The easy way to schedule, track time, attendance, and communicate with workers. Save time. Improve accountability. 14-day free trial.
NOW: Starting @ $49/m for the WHOLE company, Contractor Foreman is the most affordable solution for small and medium sized contractors.
Slack is your Digital HQ. Welcome to the command center of your workday.
Time and attendance solution with scheduling, reporting, historical data, self-service, leave management, accruals, incidents tracking.
Deputy: schedule staff, track time and attendance, manage leave, export timesheets to payroll with a click, and stay compliant easily.
It is a nurse scheduling solution that helps businesses with shift swapping, payroll management, leave tracking and more.
Learn why thousands of service companies choose FieldPulse for its robust functionality, ease of use, and topnotch support.
An online system for recruiting, tracking, and coordinating volunteers in organizations of all kinds and sizes.
SAP Litmos develops eLearning solutions for top-performing companies and is the trusted eLearning solution for 30+ million users.
Security workforce management software that follows the progress of guards, reduces manual tasks and saves on overhead costs.
Management program that helps organize and run maid services with simplified scheduling and appointment reminders.
Silvertrac Software is a real-time security guard reporting tool that allows users to report incident, maintenance, & parking issues.
Actimo: the 360° employee app & platform to drive employee engagement and business results. Your co-pilot to communicate, train & lead.
Voted #1 employee app, Blink combines a company feed, chat, polls, and document storage in your own branded portal.
OfficerReports.com provides security guard companies with the ability to manage reporting, tour tracking, and scheduling in one place.
Workiz provides an easy-to-use platform that allows service pros to manage their scheduling, invoicing, payment processing, and more.
Schedule jobs, coordinate teams, track time and track projects, all in one place.

Reviews of Connecteam

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.9
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
81%
4
17%
3
1%
2
1%
Scott
Scott
Director of Operations in US
Verified LinkedIn User
Information Technology & Services, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Most Valuable APP for SMB Ever

5.0 3 years ago

Comments: Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

Pros:

- Only add the functions you want. Not encumbered by bloatware or features we will never us. - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company. - Their FREE option is actually very useful and includes 80% of the features. - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees. - 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam). - Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode. - Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have. - GPS tracking of all remote employees.

Cons:

- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that). - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see). - App only supports Android and iPhone. No desktop app for Windows or Mac available.

ConnecTeam Response

3 years ago

Hi Scott! Thank you so much for taking the time to write this amazing review! Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab. Make sure to reach out to us for further assistance if needed :)

Jason
Owner in Australia
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Best HR software that i've come across and by the looks of things they are just getting started.

5.0 2 months ago New

Comments: Brilliant. Absolutely brilliant from the design to the usability to the support articles and videos to the customer service. This is a great platform and a great team and i'm looking forward to growing with it in our small organisation.

Pros:

The simplicity and scope of the software. It packs so much in while keeping it relatively easy to use and administer. I'm really impressed.

Cons:

I think the pricing model could be a little more flexible for 11 - 30 level organisations but offering a free version for firms under 11 employees helps a lot with that. The editors can be a bit cumbersome (the Text editor windows in many cases are small compared to available screen real estate). There is no auto-save so if you have connectivity issues, or have fat fingers when using your mouse... bye-bye work. These are by no means deal breakers though, just things to be aware of and I'm sure they will address these in the long term. The automation cannot be routed between different segments for different activities (e.g. employee signs this, then send to admin assistant to review, then send to the manager to sign. Again though these are by no means deal breakers and I'm certain these features will be added in the future.

Connecteam Response

2 months ago

Thanks for the review Jason! Our product keeps on improving thanks to our amazing customer feedback! You can certainly create an automated procedure with our forms using our status and notes feature ! Feel free to reach out to [email protected] as we will be glad to assist!

Michael
Michael
Director in UK
Verified LinkedIn User
Facilities Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

User-friendly software with many features, but needs improvements around scheduling & time clock

2.0 6 months ago

Comments: We have been using the software for about 8 month now. Some problems have been resolved. A huge improvement was around open shifts. That feature was basically unworkable until a few months ago. However, no improvement in core functionality of job scheduling and time clock since then.

Pros:

We mainly use software for job scheduling and time clock. Pros: It is easy to create a job and a shift Easy to add an employee Job scheduling views are good Training module (courses) has been useful

Cons:

The more employees and jobs you add, the slower it gets for admin users The jobs schedule opens slow on mobile phones The app users a lot of RAM memory on desktops If you have many shifts in the schedule, the app may start freezing The company often focuses on getting some minor features rather than improving their core elements, such as Job Schedule and Time Clock Not easy to go through Time Clock entries as the hours in Job Schedule are not shown. They claim that Time Clock and Job Schedule are synced, but sync only works for mobile users to clock in and out. There is no sync for admin users, who are checking the entries! Chat feature is undeveloped. It is easy to send information to staff, but it is not possible for field staff to have 1 clear communication channel. The job schedule shows names of the person, who created a job, so field staff have multiple conversation about various jobs, rather than have 1 point of contact. If the person who created the job is away, there is no way to see the message. So software creates a communication nightmare for admin and for field staff as well.

Connecteam Response

5 months ago

Thanks for the feedback, Michael. First, it sounds like you're experiencing some technical issues. Things should not load slow or freeze. The best we can suggest is to contact us so we can investigate your issues and have them resolved. As for the schedule and time clock sync, there might be a misunderstanding or unfulfilled expectations here, and we'd like to clarify: the sync doesn't mean that any scheduled shift will automatically create a time entry in the timesheets. The schedule lets users know what they need to do, when and from where, but they must clock in and out for those entries to show in their timesheets. As for the chat - what's missing for you that you feel it's undeveloped? As for employees seeing who created a shift - that's 100% to your control as an admin. Simply remove this option from the scheduling settings menu. Would like to connect with us so we can see what can be done to assist you? Please email me personally at [email protected] :)

Richard
Director in UK
Facilities Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Connecteam is the winner.

5.0 4 months ago

Comments: It has been a massive time saver, if you don't make any entry mistakes! Our staff love using it, we get very little down time too.
To be honest, the only issues we do get is on IPhones that need to update their OS. If the employee doesn't do it very soon after notification it can cause Connecteam to stop working properly. Even after removing and downloading again. Learning curve for the phone owner i'd say!

Pros:

Excellent one time entry scheduling. Scheduling up to 12 months in one go! With either: weekly, daily, 4 weekly. 3 weekly, monthly or quarterly schedules. GPS location clock in and out. Very little usage of data on employee devices! Easy export to Excel for payroll management. Break down of all jobs worked on, plus rounded up time spent on say, "travelling between jobs". Makes it so much easier to manage our payroll when we use detailed itemized payment categories (Basic pay, travel time, commercial rate, mileage, holiday etc...).

Cons:

It would be good when inserting a PDF or picture in Updates, you can also enter some text to go with it.

Connecteam Response

4 months ago

Richard, thank you SO MUCH for this detailed review! We highly appreciate the time you've spent writing this review :) As for attaching a file to an Update - the way Updates work, allows you to add text and files as you see fit. There's no need to add a caption as you can simply write down whatever you like anywhere in the update. So you can actually create it as "text-image-text-PDF-text-video", and so on :) On the other hand, when attaching an image or a video in the Chat, you do have the option to add a caption as it doesn't have the Update structure :) As for iOS - All devices, including iPhones, shouldn't have any issues, especially when using a supported iOS and using the latest version of Connecteam, which is being updated mostly automatically on a weekly or bi-weekly basis. If you encounter any issues, please don't hesitate to contact us over the live chat from your admin dashboard or app :) You can also email us at [email protected] Thanks again :)

Audrey
Agency Manager in US
Hospital & Health Care, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Connecteam offers user friendly and efficient ways to manage a business.

5.0 3 months ago

Comments: Connecteam is an efficient app that has helped me build training databases and easy reference materials for team members. It is also an effective way to communicate with and assess team needs throughout the work week.

Pros:

Connecteam is efficient and affordable. Team communication and training materials are easily accessed, and created without a large learning curve. Customer service is very responsive, and works tirelessly to fix software issues that arise.

Cons:

The scheduling and calendar piece of the app used to be difficult to coordinate with google calendar, however, I have not re-tried this after new features have come out. I wish more administrative capabilities were available via mobile device access.

Connecteam Response

3 months ago

Thank you so much for your detailed review, Audrey! We know that the Google Calendar sync can be improved and it's already on our roadmap to make it better :) As for more mobile capabilities for admins - we're adding more and more with each app update on a bi-weekly basis. If you have any specific capabilities you'd like to see on your mobile app as an admin, please email our product team at [email protected] so we can prioritize it :) Thank you so much!

Software found in