---
description: Get detailed information about Missive usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Missive Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive)

# Missive

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> The collaborative email client for teams. Share inboxes, draft replies together, and handle every channel in one place.
> 
> Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Missive?

Small/medium businesses, accounting firms, digital and marketing agencies, consulting firms, logistics companies, e-commerce stores, law firms, design studios, and customer support departments.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 184 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Missive
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $14.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Priced per user per month. AI is bring your own key, no mark up needed. &#10;- $14/user/month&#10;- $18/user/month&#10;- $26/user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- @mentions
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Autoresponders
- Business Process Automation
- CRM Software
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Customer History
- Document Management Software
- Document Storage
- Drag & Drop
- Email Management Software
- Employee Database
- Employee Photos
- File Sharing Software
- Inbox Management
- Interaction Tracking
- Issue Tracking Software
- Knowledge Base Management
- Lead Management Software
- Live Chat Software
- Macros/Templated Responses
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Onboarding Software
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Signature Management
- Task Management Software
- Template Management
- Transcripts/Chat History
- Usage Tracking/Analytics
- Video Conferencing Software
- Workflow Configuration

... and 4 more features

## Integrations (22 total)

- Aircall
- Asana
- ChargeDesk
- ChatGPT
- Claude
- ClickUp
- Close
- Daylite for Mac
- Dialpad
- Dropbox
- FullContact
- Gemini
- Google Drive
- HubSpot CRM
- Make

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software)
- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Workflow Management Software](https://www.capterra.ae/directory/30091/workflow-management/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1789 reviews)
2. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17731 reviews)
3. [Microsoft 365](https://www.capterra.ae/software/58688/microsoft-365) — 4.6/5 (14167 reviews)
4. [Front](https://www.capterra.ae/software/132901/front) — 4.5/5 (291 reviews)
5. [Hiver](https://www.capterra.ae/software/142975/hiver) — 4.7/5 (148 reviews)

## Reviews

### "Great app, easy 5/5 stars" — 5.0/5

> **Tomáš** | *19 May 2026* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: \* Fast and reliable, we love the speed\!&#10;\* Saves our team time and money = buying it actually saved our money&#10;\* Great-looking and modern UI - minimalist approach that we enjoy&#10;\* Excellent mobile performance even for our IMAP accounts&#10;\* Helpful and responsive support team - thanks\!
> 
> **Cons**: There are still a few smaller areas such as search in IMAP accounts that could be improved over time, but nothing that significantly affects our daily workflow. The product is already very solid and keeps getting better with updates.
> 
> So far, everything has been pretty awesome\! It’s definitely worth the money, as it has saved us a huge amount of time through clear team communication that connects directly with emails.&#10;&#10;I can’t recommend it enough. On top of that, the team behind Missive really listens to feedback. We experienced this firsthand when they personally helped us solve an issue that technically wasn’t even their responsibility — but they still went out of their way to help.&#10;&#10;Easy 5/5 stars. Hopefully it only keeps getting better over time.

-----

### "Easy Collaboration, but Takes Time to Learn" — 5.0/5

> **Shantal** | *23 April 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Missive is how it keeps team communication and emails in one place. The ability to collaborate on threads, leave internal comments, and assign conversations makes it easy to stay organized and ensures nothing gets missed.
> 
> **Cons**: It can feel overwhelming at first due to many features. The interface gets cluttered, and notifications can be easy to miss sometimes.
> 
> My overall experience with Missive has been really positive. It’s been a great tool for keeping team communication and emails in one place, which makes collaboration much more efficient. I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of time to get used to all the features, once I got the hang of it, it definitely improved our workflow and made managing emails as a team much easier.

-----

### "It's a very good service but can be improved with QoL changes." — 3.0/5

> **Anonymous User** | *19 November 2024* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: The ease of use, labels, setup, canned responses and different team inboxes.
> 
> **Cons**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive.
> 
> It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved.

-----

### "Replaced the chaos without adding new problems" — 5.0/5

> **Disha** | *9 June 2026* | Human Resources Software | Recommendation rating: 9.0/10
> 
> **Pros**: The comment feature earns its place, adding context and notes directly to a thread keeps things tidy in a way that long reply chains never manage. Task assignment during busy stretches is also quick and straightforward without needing a separate tool for it.
> 
> **Cons**: Default notification settings come out of the box a bit aggressive, everyone ends up needing to dial them back on their own. The mobile app is solid for day-to-day use but falls short of the desktop version when you need the full feature set.
> 
> It's become the default for team email, which says enough. Duplicate replies were a recurring headache before and that problem is essentially gone. There was an adjustment period getting everyone up to speed, but once it clicked it became part of the routine without much friction. Keeping tabs on active conversations and making sure nothing gets responded to twice has been smooth ever since the initial setup settled in.

-----

### "The perfect solution for freelancers, SME's, and larger organizational teams" — 5.0/5

> **Max** | *13 January 2026* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: I absolutely love Missive. I have been using it quite some time now, since they were just in the start-up phase. For private mail accounts it provides all tools you need (for free, mostly). Lots of functionality and lots of integrations: from Todoist (or similar) to openAI or API access. &#10;&#10;Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes. &#10;&#10;I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it is an absolute no brainer for me to choose Missive. &#10;&#10;Over the last few years it has been working perfectly on both my MacBook and iPhone. Also love the automations (workflow) through rules and conditions.
> 
> **Cons**: So far there is not much I do not like about Missive. I think it is a responsive web-app across the different platforms (instead of a dedicated app), but that's something you barely notice while using it. It makes the experience solid, stable, and uniform across all platforms.
> 
> To summarize my experience: my absolute go to solution for both privet and shared e-mail boxes. Centralizing rules, templates, and signatures make Missive a perfect tool for organizational teams.

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## Links

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