--- description: Get detailed information about Epos Now usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epos Now Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Point of Sale Software](/directory/20052/point-of-sale/software) > [Epos Now](/software/152638/epos-now) # Epos Now Canonical: https://www.capterra.ae/software/152638/epos-now Page: 1 / 30\ Next: [Next page](https://www.capterra.ae/software/152638/epos-now?page=2) > Epos Now helps businesses speed up their services and increase profits by providing innovative, customizable payment and POS systems. > > Verdict: Rated **3.8/5** by 727 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Epos Now? Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (Dec 2025). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 727 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Epos Now - **Location**: Orlando, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: $349.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, Guernsey, Ireland, Isle of Man, Jersey, Malta, Mexico, New Zealand, Spain, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting Integration - Accounting Software - Bar Tab Management - Barcode/Ticket Scanning - Billing & Invoicing - Credit Card Processing - Customer Accounts - Customer Database - Customer Management - Customizable Branding - Data Synchronization - Debit/Credit Card Processing - Discount Management - Employee Management - For Bakeries - In-Person Payments - Inventory Control Software - Inventory Management Software - Kitchen/Menu Management - Mobile Access - Mobile Payments - Multi-Store - Multiple Payment Options - Online Payments - Onsite Printing - Order Entry Software - Order Fulfillment Software - Order Management Software - Order Tracking - Ordering Automation - PCI Compliance Software - Payment Gateway Integration - Point of Sale (POS) - Price/Margin Management - Pricing Management - Purchase Order Management - Real-Time Data - Receipt Management - Remote Access/Control - Reporting & Statistics - Reporting/Analytics - Reservations Management - Retail Inventory Management Software - Separate Checks - Table Management - Third-Party Integrations - Touch Screen - Transaction History - Transaction Monitoring ... and 15 more features ## Integrations (26 total) - Appointedd - BigCommerce - Deputy - Eventbrite - Feefo - Gmail - Google Calendar - Loyal Zoo - Mailchimp - Megaventory - NearSt - PayPal - QuickBooks Online - RMS - Sage 50 Accounting ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Point of Sale Software](https://www.capterra.ae/directory/20052/point-of-sale/software) ## Related Categories - [Point of Sale Software](https://www.capterra.ae/directory/20052/point-of-sale/software) - [Food Service Management Software](https://www.capterra.ae/directory/20025/food-service-management/software) - [Restaurant Management Software](https://www.capterra.ae/directory/20026/restaurant-management/software) - [Inventory Management Software](https://www.capterra.ae/directory/30006/inventory-management/software) - [Restaurant POS Software](https://www.capterra.ae/directory/30603/restaurant-pos/software) ## Alternatives 1. [Square Point of Sale](https://www.capterra.ae/software/154907/square-point-of-sale) — 4.6/5 (3033 reviews) 2. [Clover](https://www.capterra.ae/software/166759/clover) — 3.8/5 (579 reviews) 3. [PayPal Point of Sale](https://www.capterra.ae/software/171165/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Shopify POS](https://www.capterra.ae/software/205337/shopify-pos) — 4.6/5 (246 reviews) 5. [Boulevard](https://www.capterra.ae/software/180087/boulevard) — 4.6/5 (375 reviews) ## Reviews ### "McCarthy Witchery LTD Till system." — 5.0/5 > **Fay** | *9 August 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: very easy to use for our small LTD company. Has everything we need from categories and coloured buttons to easy add and adjust and the ability to find out all our stats and best sellers. payments are always prompt and go straight into our business account keeping everything with in easy reach and easy to keep track off. The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records. Yes prompt and easy to get a replacement till when the till roll door broke. There's lots of training and advice calls as part of the contract. > > **Cons**: There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people. Wasn't made aware that if you don't use your card reader for x days you can be charged. The only real problem we had was the till was set up for a clothes shop and then a fruit and vegetable shop after our initial training on the back office which is neither what we are. > > Very positive in the whole. Very pleased with the products, customer service, professionalism and advice. Problems can be sorted out over the phone and nothing is too big or small. ----- ### "EPOS have been a great Tool for our business." — 5.0/5 > **Ray** | *3 January 2026* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Works well for our needs at a great price\! When I call (which is not often) for help, the customer support is outstanding. The reports are very useful in helping me run my business. It also cuts down on mistakes on the bill. > > **Cons**: When first setting up our menu, it took a little getting used to the thought process of the program but, that was probably more of a me thing. > > It's been great. I have a small restaurant in a truck stop. We used to handwrite our tickets. The wait staff and our cashier would have to run back to the kitchen to place the order. Now press a button and help someone else. We used to hand-calculate all our checks as well. With this system, there are no more mistakes. ----- ### "Unannounced service disruption and poor communication impacting trading" — 1.0/5 > **Verified Reviewer** | *23 April 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: The system was generally functional when operating as expected and had been suitable for day-to-day EPOS and card payment processing prior to the incident. It integrated with our existing setup for a period of time without major issues. > > **Cons**: Severe lack of communication regarding critical changes affecting payment processing. No prior warning or transition period was provided when functionality was removed, resulting in unexpected business downtime. Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation. Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses. > > Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service. Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments. We had previously been operating successfully using the Paymentsense Cloud App in conjunction with our existing PaymentSense terminals without issue. Without prior warning, this functionality ceased to operate. This resulted in a complete interruption to trading. For several hours, we were unable to accept card payments while attempting to identify the cause of the issue. No communication, alerts, or prior notification were provided by EposNow, which left us without clarity or direction during a critical period of trading. It subsequently became apparent that we were not the only business affected. A large number of customers using third-party integrations experienced similar disruption, effectively losing the ability to process payments overnight. This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with appropriate communication and planning. At no point was any formal explanation provided regarding the reason for this change, nor was any transition period communicated. As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode. As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable. There was no proactive communication, no structured transition, and limited effective support when issues arose. To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing confusion and delaying resolution at a critical time. Overall, the handling of this situation demonstrated a lack of communication and consideration for long-standing customers. The impact on operations was significant and avoidable. As a result, we are actively reviewing alternative EPOS providers and intend to move away from EposNow. This experience has fundamentally undermined confidence in the platform. This level of disruption, without warning or clear communication, is not acceptable for a business-critical system. ----- ### "Just renewed agreement for another \[8\] years" — 5.0/5 > **David** | *29 April 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: We have been with Epos Now for 9 years. It has been a great journey with good customer support. The payment processing has been seamless. The product just works. > > **Cons**: There are no cons as far as I am concerned. I just hope that the service continues as is and even offers more in the future. > > Experience has been excellent. We continue to work with Epos Now for another 8 years or more. Keep up the good work. ----- ### "Happy Customer" — 4.0/5 > **Sheila** | *15 January 2026* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: customer support was very important to me because I was not very familiar with POS and I needed a lot of help which they gave me. The setup was easy and it has helped me to keep track of my sales better. It also helps me know what product is selling the best. > > **Cons**: I am still learning the system and the things it can do. The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS. > > I'm happy that I got it I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he done. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.ae/software/152638/epos-now?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/152638/epos-now) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data