---
description: Get detailed information about VHT Callback usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VHT Callback Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [VHT Callback](/software/152614/vht-callback)

# VHT Callback

Canonical: https://www.capterra.ae/software/152614/vht-callback

> Call center tool that enables improvement of customer experience through planning, forecasting, and reduced hold times.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses VHT Callback?

Call center solution for all businesses which helps with call abandonment reduction, automating after hour requests, callback scheduling, virtual queueing and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: VHT
- **Location**: Akron, US
- **Founded**: 1995

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact VHT for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Call Recording Software
- IVR
- Queue Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)

## Related Categories

- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)
- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (858 reviews)
3. [Sobot](https://www.capterra.ae/software/1072329/Sobot) — 4.9/5 (92 reviews)
4. [Amazon Connect](https://www.capterra.ae/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.ae/software/156136/hoducc) — 4.6/5 (95 reviews)

## Reviews

### "Great Product\!" — 5.0/5

> **Evans** | *13 July 2016* | Government Administration | Recommendation rating: 10.0/10
> 
> The Virtual Hold team has always been extremely responsive to us when we have had questions or concerns about the product. Their technical support staff is one of the best teams that I have worked with. They have always gone above and beyond of what I expected.  The Virtual Hold product has really helps us give our customers a great customer experience.

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### "Virtual Hold Product Exceptional" — 5.0/5

> **Richard** | *15 July 2016* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Very stable, rarely if ever have problems. Runs for weeks/months without requiring any attention.
> 
> **Cons**: none
> 
> Very stable product, very rarely if ever have issues. Support is outstanding. Sales and support staff are always very responsive to questions.

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### "hit me back , let's talk" — 5.0/5

> **Charles** | *12 July 2016* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: Works great
> 
> This is one very good tool for delivering great customer service. Makes your customer service more efficient by not using resources when not needed.

## Links

- [View on Capterra](https://www.capterra.ae/software/152614/vht-callback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/152614/VHT-Callback/> |
| en-AE | <https://www.capterra.ae/software/152614/vht-callback> |
| en-AU | <https://www.capterra.com.au/software/152614/vht-callback> |
| en-CA | <https://www.capterra.ca/software/152614/vht-callback> |
| en-GB | <https://www.capterra.co.uk/software/152614/vht-callback> |
| en-IE | <https://www.capterra.ie/software/152614/vht-callback> |
| en-IL | <https://www.capterra.co.il/software/152614/vht-callback> |
| en-IN | <https://www.capterra.in/software/152614/vht-callback> |
| en-NZ | <https://www.capterra.co.nz/software/152614/vht-callback> |
| en-SG | <https://www.capterra.com.sg/software/152614/vht-callback> |
| en-ZA | <https://www.capterra.co.za/software/152614/vht-callback> |

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