--- description: Get detailed information about HubSpot CRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HubSpot CRM Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [HubSpot CRM](/software/152373/hubspot-crm) # HubSpot CRM Canonical: https://www.capterra.ae/software/152373/hubspot-crm Page: 1 / 181\ Next: [Next page](https://www.capterra.ae/software/152373/hubspot-crm?page=2) > Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers. > > Verdict: Rated **4.5/5** by 4489 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HubSpot CRM? The HubSpot CRM is built for growing teams to attract, engage and delight customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4489 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HubSpot - **Location**: Cambridge, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: $20.00 - **Pricing model**: Per User (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more ## Features - Activity Dashboard - Alerts/Notifications - Batch Processing - Calendar Management - Calendar/Reminder System - Campaign Management Software - Collaboration Tools - Contact Database - Contact Management Software - Contract/License Management - Customer Database - Customizable Fields - Customizable Reports - Data Import/Export - Document Management Software - Document Storage - Email Management Software - Email Marketing Software - Email Templates - Forecasting - Interaction Tracking - Lead Capture Software - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Lead Qualification - Marketing Automation Software - Mobile Access - Opportunity Management - Performance Metrics - Pipeline Management - Predictive Analytics Software - Prioritization - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Social Media Integration - Task Management Software - Third-Party Integration - Third-Party Integrations - Workflow Management Software ## Integrations (195 total) - 123FormBuilder - AWeber - Accelo - Act\! - ActiveCampaign - ActiveDEMAND - AdRoll - Aircall - AllClients - AnyMeeting - Apollo.io - Asana - AskNicely - Atomic AI - Attribution ... and 180 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) - [Small Business CRM Software](https://www.capterra.ae/directory/31583/small-business-crm/software) - [Lead Management Software](https://www.capterra.ae/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.ae/directory/30072/online-crm/software) - [Financial CRM Software](https://www.capterra.ae/directory/30562/financial-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.ae/software/155928/zoho-crm) — 4.3/5 (7002 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18811 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ae/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Kylas Sales CRM](https://www.capterra.ae/software/210630/kylas) — 4.8/5 (625 reviews) 5. [Dynamics 365](https://www.capterra.ae/software/157279/dynamics-365) — 4.4/5 (5860 reviews) ## Reviews ### "Easy to use and setup" — 4.0/5 > **Aadil** | *7 January 2025* | Recreational Facilities & Services | Recommendation rating: 7.0/10 > > **Pros**: Easy to setup and manage. Everything is configurable. Dashboard and reporting are easy to use and fetches from existing data sources within CRM > > **Cons**: Certain limitation in using the properties and workflows. Such as having an age field (Not DOB calculation). > > Overall HubSpot CRM is great for SMEs and easy to manage and implement. ----- ### "A Demand Generation Marketer's Thoughts on Hubspot" — 5.0/5 > **Richard** | *21 July 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: HubSpot CRM is the best way for marketing teams to manage the leads and collaborate with sales. That's a very easy-to-grasp interface, and when you start to think about all the full capabilities, you have the ability to make it as complicated and personalized as you'd like it to be. > > **Cons**: I think that some of the UI changes over the last two years have been a little frustrating. Also, as a CMS user within HubSpot as well, it's a very legacy content management system and is not as competitive as other platforms out there in terms of web mechanics and optimal loading. > > Overall, incredibly positive. I really prefer working in HubSpot compared to Salesforce. I think that the value for money, the filtering capabilities, and customer support definitely stand apart from Salesforce. It's still the category leader for marketing automation for a reason. ----- ### "Tried and true - fantastic CRM choice for all" — 5.0/5 > **Connor** | *13 June 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: What can I say about Hubspot that hasn’t already been said… HS is truly a great platform, whether for leaner teams or larger teams, Hubspot is a great fit for a crm (with other optional pieces as well like the marketing hub). Hubspot is extremely intuitive with a laundry list of easy plug and play integrations and allows for ease of implementation, adoption, and on going use. > > **Cons**: Really my only critique is the flexibility and power compared to its biggest competitor - Salesforce. Hubspot is fantastic for a certain runway - but doesn’t have quite all the power that some enterprise teams need at scale coming out of the box. > > Fantastic. I have used Hubspot in most of the companies I have been with today from start up, to early stage, to larger as well. It has been a constant and has performed well throughout. ----- ### "We can’t afford it anymore" — 4.0/5 > **Ludwig** | *22 September 2026* | Construction Software | Recommendation rating: 7.0/10 > > **Pros**: We used to use this CRM and it was affordable and worked well at first. I like the flexibility and pricing you have with a marketing platform this is just the wrong one. > > **Cons**: I found it very expensive to grow with, which is very bad. HubSpot seems built only for big companies, and small businesses can’t afford it, so we moved to the next tier. > > Use another platform with flexible pricing and a service that isn’t as shaky. There are plenty of good CRM options now. ----- ### "Sold a Solution, Delivered a Problem" — 1.0/5 > **Melodie** | *11 June 2026* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: What I liked most about HubSpot CRM was the promise of what it could become for our business. Before signing on, it was presented as the ultimate solution to our challenges—an all-in-one platform that would simplify our processes, improve efficiency, and meet our specific requirements. The sales process was compelling, and the platform appeared to offer exactly what we needed. We were genuinely excited to implement it and optimistic about the results we were led to expect. > > **Cons**: What I liked least about HubSpot CRM was the significant gap between what was promised during the sales process and what was ultimately delivered. We purchased the platform based on assurances that it could support our business requirements and that implementation would be straightforward with the help of HubSpot and their recommended partner. Instead, after nearly 10 months of work, countless meetings, and thousands of dollars in costs, we were left without a fully functional solution. The implementation process was far more complex than represented, many requirements proved difficult or impossible to achieve as expected, and progress was consistently slower than anticipated. Most frustrating was the lack of accountability when it became clear the platform was not meeting our needs. Rather than receiving a working solution, we were left with an incomplete system, ongoing costs, and a substantial investment of time and resources with little to show for it. > > Our overall experience with HubSpot CRM has been extremely disappointing. We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and their recommended implementation partner. The sales process created confidence that we were investing in a comprehensive solution that would improve our workflows and customer service operations. Unfortunately, the reality was very different. After nearly 10 months of implementation efforts, countless meetings, significant staff involvement, and thousands of dollars in costs, we still do not have a solution that adequately supports our business needs. Many of the capabilities discussed during the sales process either proved far more difficult to implement than represented, required additional consulting services, or were never successfully delivered. What should have streamlined our operations instead created additional complexity, consumed valuable time and resources, and resulted in ongoing frustration for our team. The most disappointing aspect was the lack of accountability once it became clear that the solution was not meeting the expectations that were set during the sales process. Overall, our experience has been one of wasted time, unnecessary expense, and an incomplete system that remains unusable for our intended purposes. ----- Page: 1 / 181\ Next: [Next page](https://www.capterra.ae/software/152373/hubspot-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/152373/hubspot-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data