---
description: Get detailed information about HubSpot CRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: HubSpot CRM Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [HubSpot CRM](/software/152373/hubspot-crm)

# HubSpot CRM

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> Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
> 
> Verdict: Rated **4.5/5** by 4453 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses HubSpot CRM?

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4453 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: HubSpot
- **Location**: Cambridge, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $20.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Calendar Management
- Calendar/Reminder System
- Campaign Management Software
- Client Management
- Client Tracking
- Collaboration Tools
- Contact Database
- Contact Management Software
- Contract/License Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Management Software
- Document Storage
- Email Management Software
- Email Marketing Software
- Email Templates
- For Financial Institutions
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Lead Segmentation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics Software
- Project Management Software
- Quotes/Estimates
- Real-time Consumer-facing Chat
- Reminders
- Sales Forecasting Software
- Sales Pipeline Management
- Sales Reports
- Scheduling Software
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management Software
- Third-Party Integration
- Third-Party Integrations
- Workflow Management Software

... and 5 more features

## Integrations (199 total)

- 123FormBuilder
- AWeber
- Accelo
- Act\!
- ActiveCampaign
- ActiveDEMAND
- AdRoll
- Aircall
- AllClients
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution

... and 184 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software)
- [Small Business CRM Software](https://www.capterra.ae/directory/31583/small-business-crm/software)
- [Lead Management Software](https://www.capterra.ae/directory/30017/lead-management/software)
- [Online CRM Software](https://www.capterra.ae/directory/30072/online-crm/software)
- [Financial CRM Software](https://www.capterra.ae/directory/30562/financial-crm/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.ae/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.ae/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Dynamics 365](https://www.capterra.ae/software/157279/dynamics-365) — 4.4/5 (5811 reviews)
5. [eWay-CRM](https://www.capterra.ae/software/152769/eway-crm) — 4.5/5 (820 reviews)

## Reviews

### "Easy to use and setup" — 4.0/5

> **Aadil** | *7 January 2025* | Recreational Facilities & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to setup and manage. Everything is configurable. Dashboard and reporting are easy to use and fetches from existing data sources within CRM
> 
> **Cons**: Certain limitation in using the properties and workflows. Such as having an age field (Not DOB calculation).
> 
> Overall HubSpot CRM is great for SMEs and easy to manage and implement.

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### "Great product easy to start" — 4.0/5

> **Willem** | *30 January 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Their support is great.the system is very easy to configure.the way the onboarding works makes it easy to start with in days
> 
> **Cons**: I found the price to be increasing quickly.it is also not very clear on what u pay for. It feels very expensive
> 
> Overall it is awesome. The product is one of the better crms which is working straight out of the box.

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### "Hubspot: The Best CRM" — 5.0/5

> **Nicholas** | *4 December 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: HubSpot combines CRM, marketing, sales, and service tools in one place.&#10;I didn't need separate tools for email campaigns, lead tracking, and customer support.
> 
> **Cons**: HubSpot Academy offers tons of free courses and certifications.&#10;Helps you learn and implement best practices for inbound marketing and sales.&#10;There was a cost to all this
> 
> There are a few reasons why I liked HubSpot — it’s really about how it combines usability, functionality, and flexibility.

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### "Only Positive Accolades for HubSpot CRM\!" — 5.0/5

> **Verified Reviewer** | *1 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: This is the most comprehensive and intuitive CRM that I have used in an organizational setting. The native configuration works well out of the box.
> 
> **Cons**: I honestly cannot think of a negative reason to not like HubSpot CRM. Their support team is efficient and always ready to help as well.
> 
> I have been a user of the HubSpot CRM for 3.5 years. It manages our large contact and company database with ease. Our email marketing and social media management have never been better\!

-----

### "HubSpot is a good platform, but could improve" — 3.0/5

> **Ryan** | *5 May 2025* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: It's a one-stop shop CRM in many ways. Even on more basic plans, you get a ton to work with. It is easy to move contacts into marketing workflows and there are ways to integrate HubSpot onto our website.
> 
> **Cons**: It is pretty difficult to navigate and has a buggy UI. There is so much content and data within the CRM, so this is understandable to a degree, but the UI isn't consistent across the entire platform. It requires a ton of front-end work to create a strong structure before it becomes beneficial.
> 
> Overall, it's a good platform. It is asked to do a lot, and HubSpot usually comes through. It still feels like a work in progress, though. There is a decent amount of bugs and annoying UI issues. Unless you are very well-versed in the platform, it can be overwhelming. It is a good platform, but it could be better.

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## Links

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