---
description: Get detailed information about eGain AI Knowledge Hub usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eGain AI Knowledge Hub Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [eGain AI Knowledge Hub](/software/151575/egain-knowledge)

# eGain AI Knowledge Hub

Canonical: https://www.capterra.ae/software/151575/egain-knowledge

> Powered by AI and analytics, eGain Knowledge Hub is a one-stop knowledge management solution for the digital-first, remote-first era.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses eGain AI Knowledge Hub?

Large B2C companies in banking, insurance, financial services, retail, health care, government, telecom, utilities sectors, media, manufacturing, BPO, and other domains.

## About the vendor

- **Company**: eGain Corporation
- **Founded**: 1997

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact at info@egain.com (or reach us at https://www.egain.com/contact-us/)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Danish, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bosnia & Herzegovina, Botswana, Brunei, Bulgaria and 159 more

## Features

- Access Controls/Permissions
- Catalog Management
- Collaboration Tools
- Content Management System (CMS) Software
- Customizable Branding
- Customizable Templates
- Discussions/Forums
- Feedback Management
- Full Text Search
- Knowledge Base Management
- Knowledge Management Software
- Multi-Language
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- Self Service Portal
- Text Editing
- Third-Party Integrations
- User Management

## Integrations (9 total)

- Avaya Spaces
- Five9
- GENESYS
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft Teams
- SAP Customer Experience
- Salesforce Platform
- ServiceNow
- Talkdesk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Knowledge Management Software](https://www.capterra.ae/directory/30094/knowledge-management/software)

## Related Categories

- [Knowledge Management Software](https://www.capterra.ae/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.ae/directory/32454/knowledge-base/software)
- [IT Ticketing Systems Software](https://www.capterra.ae/directory/32623/it-ticketing-systems-software/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (984 reviews)
4. [Salesforce Service Cloud](https://www.capterra.ae/software/136189/salesforce) — 4.5/5 (820 reviews)
5. [UseResponse](https://www.capterra.ae/software/170123/useresponse) — 4.6/5 (36 reviews)

## Links

- [View on Capterra](https://www.capterra.ae/software/151575/egain-knowledge)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/151575/eGain-Knowledge/> |
| en-AE | <https://www.capterra.ae/software/151575/egain-knowledge> |
| en-AU | <https://www.capterra.com.au/software/151575/egain-knowledge> |
| en-CA | <https://www.capterra.ca/software/151575/egain-knowledge> |
| en-GB | <https://www.capterra.co.uk/software/151575/egain-knowledge> |
| en-IE | <https://www.capterra.ie/software/151575/egain-knowledge> |
| en-IL | <https://www.capterra.co.il/software/151575/egain-knowledge> |
| en-IN | <https://www.capterra.in/software/151575/egain-knowledge> |
| en-NZ | <https://www.capterra.co.nz/software/151575/egain-knowledge> |
| en-SG | <https://www.capterra.com.sg/software/151575/egain-knowledge> |
| en-ZA | <https://www.capterra.co.za/software/151575/egain-knowledge> |

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