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What Is Orderry?

Enjoy the convenience of having all your store's data organized in one easy-to-access database. Automate inventory operations and sell more with product bundling and eCommerce integrations. Get more deals from social media and WhatsApp. Reports on sales, finance, work orders for repair and restoration, and employee performance are available at your fingertips in seconds. With Orderry, you can finally take your jewelry store to the next level and achieve unparalleled efficiency and success.

Who Uses Orderry?

Orderry is designed to meet the needs of Computer and Gadget Repair Shops, Cell Phone Service Centers, Home Appliance and Auto Repair, Field Services, Electrical Contractors, and more

Where can Orderry be deployed?

Cloud-based
On-premise

About the vendor

  • Orderry
  • Located in London, UK
  • Founded in 2014

Orderry support

  • Phone Support
  • Chat

Countries available

Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia and 76 others

Languages

Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish

Orderry pricing

Starting Price:

$39.00/month
  • Yes, has free trial
  • No free version

Orderry does not have a free version but does offer a free trial. Orderry paid version starts at $39.00/month.

Pricing plans get a free trial

About the vendor

  • Orderry
  • Located in London, UK
  • Founded in 2014

Orderry support

  • Phone Support
  • Chat

Countries available

Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia and 76 others

Languages

Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish

Orderry videos and images

Orderry Software - Work Orders
Orderry Software - Mobile App for Business managers
Orderry Software - Scheduling
Orderry Software - Stock Take settlement
Orderry Software - Dashboard
View 6 more
Orderry video
Orderry Software - Work Orders
Orderry Software - Mobile App for Business managers
Orderry Software - Scheduling
Orderry Software - Stock Take settlement
Orderry Software - Dashboard

Features of Orderry

  • Access Controls/Permissions
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling Software
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM Software
  • Contact Database
  • Contact Management Software
  • Customer Database
  • Customer Management
  • Data Import/Export
  • Discount Management
  • Dispatch Management
  • Document Management Software
  • Document Storage
  • Email Management Software
  • Employee Management
  • Employee Scheduling Software
  • Equipment Tracking
  • Estimating
  • For Carpet Cleaners
  • Intake Management
  • Interaction Tracking
  • Inventory Control Software
  • Inventory Management Software
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Lead Management Software
  • Lead Qualification
  • Loyalty Program
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Order Management Software
  • Parts Management
  • Payment Collection in the Field
  • Performance Metrics
  • Point of Sale (POS)
  • Preventive Maintenance Software
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Reminders
  • Repair Tickets
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Sales Order Management
  • Scheduling Software
  • Segmentation
  • Service History
  • Task Management Software
  • Technician Management
  • Third-Party Integrations
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management Software

Orderry Alternatives

Cloud-based platform designed for repair shops that provides CRM, point-of-sale (POS), invoicing, inventory, and marketing features.
QuickBooks lets you manage expenses, send invoices & track inventory. Get paid faster. Get 50% off for 3 months. Learn more about QuickBooks Online
This cloud-based EPOS centralizes inventory management, employee management, sales reporting & accounting across locations and channels
Moki Total Control enables you to quickly and easily manage all of your Android, iOS and BrightSign devices at scale.
Hubtiger is a cloud-based workshop solution that helps you streamline processes, boost efficiency, and enhance customer service.
Modern repair shop management software featuring repair ticketing, inventory, CRM, invoicing, reporting, payments and more.
Lightspeed is there to empower your marine dealership, you can trust you are making the right business decisions when it matters most.
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more.
Simpro is a leading global provider of field service management software for the trades with workflows for project management & service

Reviews of Orderry

Average score

Overall
4.6
Ease of Use
4.7
Customer Service
4.4
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
68%
4
29%
3
4%
Thomas
Thomas
MGR Technical Training in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Ideal Solution for Staying Organized

5.0 4 months ago

Comments: I use Orderry specifically for my area of work as it keeps me organized and up-to-date with new jobs. Additionally, it manages the work orders and client follow-ups.

Pros:

I like to stay organized regarding jobs and clients as it helps me work efficiently and without any issues. I have also used it to customize different templates and create invoices for company and client records.

Cons:

I have no complaints about this tool; it seems excellent for a specific area or small jobs.

Levi
Owner in US
Maritime, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Works good for Boat service

5.0 9 months ago

Comments: We could set it up ourselves and get going on it immediately. It has been so easy to use.

Pros:

It’s customizable. Its affordable. Its easy to use. We can do everything we need to complete and invoice while out mobile. I love that we are able to enter in one time items, and then decide if they are going to be a part of the permanent menu or one time use. It is really helping with building out our menu quickly.

Cons:

Its missing some features that we would like, such as making basic canned jobs that are made up of specific parts and labor, that we can reuse

Alternatives Considered: Moki Total Control and QuickBooks Online

Reasons for Choosing Orderry: We wanted something that was not so terrible to use, was mobile friendly, and more affordable

Switched From: Lightspeed and QuickBooks Online

Reasons for Switching to Orderry: Its Price was within our startup budget. Had enough features, and was mobile friendly

Paul
CEO and Co-Owner in US
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Love some aspects, wish there was more customizations available

3.0 9 months ago

Comments: We don't mind it, but haven't found anything better out there so we are happy staying with it for now.

Pros:

We like that we are able to create work orders and easily push these over into invoices that we can print out for our customers. We also really like the fact that we could customize the different templates.

Cons:

We don't like the how you are unable to organize line items within a Work Order. For example, if we are doing a full service, replacing a clutch, and replacing a shock, plus we buy a ton of parts, we ideally want to be able to organize the Work Order/Invoice into groups so the customer can see all the shop supplies used in the service, then see the parts used for the clutch repair, etc.

Shannon
Designer and Jeweler in Dominica
Luxury Goods & Jewelry, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Perfect for managing small family owned jewelry business

5.0 9 months ago

Comments: It's been great so Far! A great deal of our administrative and operational needs were met since using Orderry.

Pros:

I love the ease of creating and adjusting work order, the ticketing features and the liberty to configure a work order form according to the nature of our operations.

Cons:

I would love for the reporting section to include a Tax report component.

Alternatives Considered: Lightspeed

Reasons for Switching to Orderry: Primarily because of the affordability and features provided in the product/software.

Dmitry
CEO in Finland
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Convenient product that solves basic everyday tasks

4.0 3 years ago

Comments: Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

Pros:

Almost all daily tasks are automated and do not require the participation of a manager.

Cons:

Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.

Orderry Response

last year

Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day. Speaking of integrations missing, here are some comments from our product development team: Card payment terminals are our main focus for the coming versions. We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import. To integrate with international accounting services, we've already released the tax functionality within the coming updates, we will be able to complete this integration. So, stay tuned ;-) The full database search option is now listed in our roadmap as a feature request. UPD. As for now, Orderry offers direct integration with two popular accounting software—QuickBooks Online and Xero. It allows you to sync invoices, clients, stock items, and taxes between the systems automatically (or manually if needed). This integration is available in all subscription plans (except the basic one) at no additional costs.

Mikey
Owner in Australia
Consumer Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great CRM software

4.0 2 years ago

Comments: Very happy with the service and recently integrated phone call logging from a third party service.

Pros:

Love how it’s tailored to Phone Repair shop. Easy to set up and very competitively priced. Online chat has been a massive help when I’ve needed it.

Cons:

There were a few tasks I would have liked to edit, but have got used to the setup - it doesn’t bother me

Alternatives Considered: RepairDesk

Reasons for Switching to Orderry: Price and being able to edit so much. And great to start with phone repair format to make it as easy as possible.

Shane
Owner in Mexico
Automotive, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great, easy to use CRM software

5.0 3 years ago

Comments: Overall very pleased with software so far.

Pros:

I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.

Cons:

The ability for customers to check the status of their work via embedded code on my website seems broken.

Alternatives Considered: Lightspeed Retail

Reasons for Switching to Orderry: I have used Lightspeed in the past and is a great product but is extremely expensive.

Orderry Response

3 years ago

Thank you for your review, Shane J.! We are happy to know that you are pleased with our product. To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to [email protected]

Norbert
Repairs in Ireland
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Everyday companion

4.0 9 months ago

Pros:

Its ease of use and accessibility to different areas with a click of a button. Everything is very straightforward and basically self explanatory. Very easy to train new staff and they quickly adapt to orderry.

Cons:

There is not a lot to not like. Few software glitches here and there but they get sorted quite quickly. Sometimes the information and contacts get mixed up but that is not a common issue.

Patricia
It Consultant in Australia
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use once setup

5.0 9 months ago

Comments: Updates are really working well, everytime they do that there is always something better. Love the intergation of our ABN now

Pros:

I love the ease of doing work orders and how easy it is to invoice payments & receipts.

Cons:

Sometimes freezes and it is a bit pricey

Scott
Owner Technician in Australia
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A great tool for small businesses

4.0 9 months ago

Comments: No major issues, and it works quite well, just a little on the expensive side.

Pros:

It's everything in one package, crm, inventory & invoice management.

Cons:

The price, the interface can be a little clunky (some of the terminology for Australia takes some getting used to), and emailing invoices/quotes can be hit and miss.

German
Watchmaker in UK
Luxury Goods & Jewelry, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Orderry is a good all-rounder for managing incoming orders

5.0 3 years ago

Comments: The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.

Pros:

The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.

Cons:

The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.

Orderry Response

3 years ago

Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry. Here is some information we would like to provide you with regarding your remarks: Lack of POS integration: we are working on our own POS as well as an API with webhooks. Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the latest version, please. If issues remain, contact our support team. A filter for orders with [no files/only photos/any files] attached this is now listed in our roadmap as a feature request. Unique serial numbers are needed to identify devices. For some devices such as phones, laptops, etc. we have third-party integrations associated with the serial number field. But there is a new feature added recently that can solve this issue you can generate a serial number yourself for an asset right in your Orderry account. Then, print and label assets if needed.

Kasparas
Service manager in Lithuania
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Good value

4.0 3 years ago

Comments: All in all very good product with user friendly interface. Very easy to set it up from the start, my technicians and managers didn't need special trainings to start using it. All function is perfect for us except inventory management. It is impossible for us to have all the spare parts needed so we have to make special orders, but this software do not allow to add spare parts from product list if you don't have on stock, so all the time we have to add spare parts manually on order and after we receive and post, we have to open order delete manually added spare part and then to add the posted one from the warehouse.

Pros:

Easy order management, easy order search, orders tracking, easy to create and post product, reports, easy to work on different locations, good support.

Cons:

Inventory management: there is no option to add spare part from product list if you don't have it in stock, I would say insufficient stock option is must on software like this.

Damian
CEO in Poland
Computer Hardware, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Make your software CRM dreams comes true.

5.0 2 years ago

Pros:

Expended document editor and ticket management.

Cons:

Sometimes orderry just slowly for a couple of moment.

John
John
CEO in US
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Awesomesauce

5.0 2 years ago

Pros:

Just love it. Tried many others and this is the easiest and most extenisible.

Cons:

Can't really think of anything! We love it.

Lukas
CEO in Slovakia
Utilities, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Orderry is good value for money

5.0 3 years ago

Pros:

Very good customizable system, documents and work orders

Cons:

inventory cant be ordered by ordery, little bugs with tax rates, unsupported multicountry dial codes

Orderry Response

3 years ago

Thank you for your review, Lukas B.! We are happy to read that you like our software Orderry. Regarding your comments: Ordering by suppliers is one of the next big features we are planning to release right after the payroll module and mutual settlements with counterparties. So, stay tuned ;-) Unsupported multicountry dial codes: there is no possibility to add different masks of phone numbers at the moment because otherwise, the telephony integration will not work (system limitation) The tax management feature is a new functionality that we are actively improving. If you could report the bugs you have to our support team, it would help us much.

Dmytro
Service Center Manager in Poland
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use for everyone.

5.0 3 years ago

Pros:

Very clear and simple interface. Lots of useful features.

Cons:

Some issues with Polish localization, but not many.

Esteban
Esteban
CEO in Chile
Verified LinkedIn User
Automotive, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Simple

5.0 3 years ago

Pros:

Easy to Use and Easy Implementation, powerful works.

Cons:

Some Non-Congruent Words in Spanish, but in general OK.

Orderry Response

3 years ago

Thank you for your review, Esteban! We are so glad to read that you like Orderry. Regarding the translation issues in Spanish localization, it would be helpful for us if you could let our support know what words to correct you can write us in the pop-up chat window in your Orderry account or send an email to [email protected]

Konstantinos
shop owner in Greece
Computer Hardware, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Orderry - a software solution for your crm, ticketing needs and more

5.0 3 years ago

Comments: i started using it to keep track the devices i have to repair, but i ended up using the customer list and inventory list too. very easy and simple to use. never considered changing to anything else. i have used other similar products in the past in other shops i used to work so i know what else is out there. orderry covers all my needs in a smart and easy way.

Pros:

simplicity, customization, speed, gui, price, scaling ability.

Cons:

for the time being i have no complaints about it

Oleg
Chief administrator in Poland
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

We have been using Orderry for more than half a year.

5.0 8 years ago

Comments: We have been using Orderry for more than half a year. It helps us to carry on the business on repair of mobile phones and other electronic equipment. We also use it for our store of mobile devices accessories. With the help of this software product we perform: an accounting of technical equipment that is under repair, tracking a status of applications, record keeping of spare parts and accessories store, accessories sales record, customer relationship management , reporting. Orderry can be customized easily and extensively. It has very user-friendly interface. I tried to use many software products before. I want to note that Orderry is one of the best software products I've ever come across. It has everything that I need. The product is really flexible, convenient and meets needs!

Pros:

The product is really flexible, convenient and meets needs

Cons:

It has everything that I need.

Orderry Response

8 years ago

Oleg, thanks! :-)

Michał
Founder in Poland
Consumer Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

A great tool for any electronics service

5.0 3 years ago

Comments: Overall, I am satisfied with the program. He helps with everyday tasks in the electronics service.

Pros:

The software makes work much easier and allows you to automate many processes. With it, you can save a lot of time. It helps to keep order.

Cons:

I don't like the Polish translation. Some features need to be refined. It's hard to set up the automatic printout nicely. It is expensive in the most extended plan compared to competing CRMs.

Alan
Operations and Logistics Manager in Australia
Retail, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

overall

4.0 2 years ago

Pros:

good to have the repair order, inventory and accounting system

Cons:

may need to consider more setup on usage function via mobile phone/ tablet

Brahim
CEO in Mexico
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

No te ayudan a la implementación y pésimo servicio al cliente

4.0 11 months ago

Comments: sí solo hablas y entiendes el español, no te recomiendo usar este sistema además de que tienen un pésimo servicio al cliente, no te resuelven y te contestan lo que ellos quieren, además de que no te ayudan en la implementación y en general es muy difícil y problemático de usar, porque la traducción al español es muy mala, y no entenderás muchas instrucciones.

Pros:

tiene varias funcionalidades y app móvil, hasta ahí.

Cons:

servicio al cliente y problemas técnicos en el sistema

Martina
Manager in Spain
Computer Hardware, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Gutes Programm, aber die Preisgestaltung ist mehr als fragwürdig

4.0 2 years ago

Comments: Was gar nicht geht ist, dass der Preis nachdem wir für das erste Jahr (mit 50% Rabatt) 270€ bezahlt haben, der Preis für im nächsten Jahr über 1200€ betragen sollte. Inzwischen ist der Preis auf 1160€ gesunken, aber das ist eine Preiserhöhung, die sich mit nichts rechtfertigen lässt und an Wucher grenzt. Daher haben wir jetzt zu Hello Client gewechselt.

Pros:

Generell ist es ein gutes Programm. Wir haben nur den Werkstatteil benutzt aber der funktionierte gut. Der Support dauert manchmal eine Weile, ist sonst aber ok. Die Felder in den Vorlagen der eigenen Dokumente verschieben sich immer mal wieder, aber das ist auch zu verschmerzen.

Cons:

Der Preis!!! Der Support dauert manchmal eine Weile, ist sonst aber ok. Die Felder in den Vorlagen der eigenen Dokumente verschieben sich immer mal wieder, aber das ist auch zu verschmerzen.

Josue
Ing. Informatica in Chile
Automotive, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Orderry un software que busque durante mucho.

5.0 3 years ago

Comments: buena experiencia en el uso del software y el soporte tambien pues es muy considerado y adaptado a la modernidad.

Pros:

Uno de los elementos que mas me gusto de este software es la integracion de todos los modulos necesarios para funcionar, no los ofrecen separados y debes pagar por cada uno de forma separada, tambien la analitica de ingresos y ordenes es muy buena es una caracteristica que no se ve en todos los software de taller.

Cons:

El sistema puede mejorar en su traducción para español, pero es completamente entendible.

Andrés
Gerente in Chile
Computer Hardware, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Mejor y más completo

5.0 3 years ago

Pros:

Es un software con cientos de opciones, pudiendo usar sólo lo básico o llevarlo hasta el máximo.

Cons:

Lo que no me gustaba ya lo han solucionado.